jam_mac_jam Registered User
#1

I have searched and I can only find cancelations. If the voucher expires do you just loose the whole value of it or are you entitled to a refund. I bought my mum one for Christmas but she may be unable to use in the next couple of days. If she doesnt is there any refund?

topper_harley2 Registered User
#2

I would imagine you lost the value of it. Dont see why you'd be entitled to a refund

ibarelycare Hosted Moderator
#3

You wouldn't be entitled to a refund, no. But you could get in contact with the company which the voucher is for and ask if they might extend the expiry as you haven't had a chance to use it yet. They are under no obligation to do this but may do out of goodwill.

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Boards.ie: Niamh Boards.ie Community Manager
#4

jam_mac_jam said:
I have searched and I can only find cancelations. If the voucher expires do you just loose the whole value of it or are you entitled to a refund. I bought my mum one for Christmas but she may be unable to use in the next couple of days. If she doesnt is there any refund?

Hi jam_mac_jam, the guys are right - we do not issue refunds for expired vouchers. The merchant is not obliged to, but may be willing to accept an expired voucher. You should contact them to ask

jam_mac_jam Registered User
#5

Thanks for your help.

sweetie Registered User
#6

many of the voucher takers will often be open to making a booking before the expiry for use outside the expiry date for such things as meals, hotel stays etc. Again. it pays to ask!

cathy01 Registered User
#7

Niamh I have been trying to get in touch with the merchant but they wont answer the phone call, I sent a txt and got nothing in reply.How can I use the voucher if I cant even ring to get a appointment.Thanks,Cathy

Boards.ie: Niamh Boards.ie Community Manager
#8

cathy01 said:
Niamh I have been trying to get in touch with the merchant but they wont answer the phone call, I sent a txt and got nothing in reply.How can I use the voucher if I cant even ring to get a appointment.Thanks,Cathy

Just answered your PM there Cathy

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