And that number is......?
Thanks for that information. I hadn't spotted those details in the user guide and they've kept it well hidden on their website. The helpline is 00 44 1443 778910 and the email address is firstname.lastname@example.org. I've contacted them and I await a response with interest.
Hi, I set up the TSC114 and it's working fine for the Irish channels.
My issue is that I have two satellites - one for English channels and one for German channels. There's a DiSEqC switch and on previous set top boxes I was able to receive both satellites into the one box.
The default setup has tuned in the German channels for me, but I'm not sure how to add the English ones. I tried "add satellite" in the installation but all it did was re-scan the German channels.
The settings are confusing for me in the add satellite dialogue, so has anyone any pointers as to what settings I should use?
Tried this out myself, set it to "ps" - but my recordings are still saved as TSV. Any ideas how I can get them all to be mpg files?
Are TSV files not mpeg?
Of course it might be messing with the file format for the HD so that it only plays back on the same box.
I have read mention of something similar here
I copied the TSV file to my PC, and changed the extension to .mpeg. Windows media player wouldn't play it, but Nero Showtime player did
Another issue I'm having is fast forwarding through a recorded program, to skip the ads. When I reckon the ads are about to end I hit the play button - and it jumps forward or backward a couple of minutes. I then scroll again to get back to the end of the ads, hit play, and it jumps again to some random spot.
It's done this both for a recorded show - and a live pause, but seems to be worse for live pause.
Could be my hard drive of course, but just thought I'd see if anyone else is having this problem?
You could also try changing it to .ts if you have a player that plays such files.
I've a very similar issue with a Triax TR112 box. Very annoying, and a shame because the box will play all sorts of file formats, just not very well, not even its own recordings
Do you think it would possible that someone could modify the software so we could have the 7 day epg on the satellite? I'd actually be willing to pay for it.
Anyone using an external hard drive with this? I have a Toshiba 500gb USB 3.0 and the box is having problems identifying it.
Once I plug it into the box a message appears confirming it has connected but when I try record a program, it says 'Disk Partition failed' and cannot be accessed by the media player function.
Tried the hard drive in both NTFS and ExFat formats but the box still wont read it.
I'm not looking at my Triax at the moment, so just going on memory - but you have to hit the Media button, then scroll across to Recorder Manager, then set an NTFS or FAT32 partition there. Only then will the box see the harddrive as a possibility for recording. Its on page 36 of the manual. Did you try that?
where the hell is this update that apparently they are working on??
I've been in email contact with them recently and, to be fair, they have responded promptly if somewhat blandly. But they have now said that they are working towards a software update sometime in early December but don't have an exact date.