snowdaze Registered User
#1

Need to change network for better value and I have been pointed in the direction of THREE

Currently myself and my boyfriend are on Vodafone PAYG to keep in touch by text and calls.

He lives near the border and his signal is vodafone UK but he lives in the south.

I can call him and text him for free when I am within 30 days of topping up by €20.

However, he has to pay 13c per text to me and after receiving calls from me that total 500 mins in one month then he pays €€€€€€€ to receive calls from me after that.

If we both move to THREE and top up by €20 per month is it true that we will avoid these high charges like VODAFONE just because the signal is vodafone UK?

Sorry for long-winded explanation and hope you understand my Q.

cheers

EDIT: my regular phone contract is with emobile where I have the unlimited plan for calls, texts and 15g data per month - it costs more for him to receive calls from this phone than the vodafone one...such a headwreck!

#2

Okay, well tell us how much you're using and we can see if a plan will suit.

For now... here's the info you need.

- Three Like Home - Means that you can use your phone as you would at home while roaming in selected Three Like Home countries. The UK is included in this.

- All you can Eat data. Top up by €20 per month to get All you can Eat data.

- Range of add ons for you to use.

- On prepay, free texts all the weeks and free calls at weekend (to Irish numbers)

swampy353 Registered User
#3

Three: Patrick said:
Okay, well tell us how much you're using and we can see if a plan will suit.

For now... here's the info you need.

- Three Like Home - Means that you can use your phone as you would at home while roaming in selected Three Like Home countries. The UK is included in this.

- All you can Eat data. Top up by €20 per month to get All you can Eat data.

- Range of add ons for you to use.

- On prepay, free texts all the weeks and free calls at weekend (to Irish numbers)

If your willing to move networks then you can free 3 to 3 calls anytime.
To get 3 like home he has to connect to the 3uk network (get a prepay sim n check coverage)

snowdaze Registered User
#4

Three: Patrick said:
Okay, well tell us how much you're using and we can see if a plan will suit.

For now... here's the info you need.

- Three Like Home - Means that you can use your phone as you would at home while roaming in selected Three Like Home countries. The UK is included in this.

- All you can Eat data. Top up by €20 per month to get All you can Eat data.

- Range of add ons for you to use.

- On prepay, free texts all the weeks and free calls at weekend (to Irish numbers)


would prob need about 100 minutes calls to other phone per day and 50 texts.

I need to be assured that there is no limit in the fair usage policy to the amount you use while in the THREE LIKE HOME...both for receiving and sending.

I am now being told elsewhere to use VIBER but it is all a case of coverage with this particular area.

Going to check out SIMS from a variety of networks and move on from there.

Any answer about there being a limit or not for using three like home

ciaran_ Registered User
#5

I'd advise against it, been trying to move for 3 days and getting nowhere, can't be contacted by anyone as my old number has been cancelled and my experience of their customer service is terrible, getting nowhere with them. Terrible way to treat new customers as I was told it would take 2 hours to complete.

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limos Registered User
#6

stay away from them, im trying to cancel an account with them and i cant sent it in writing 3 weeks ago with a cheque and guess what they lost the letter, they didnt loose the cheque strangely enough. Now they want me to pay another month and wont cancel my account until i do. they are a joke and so is their customer service

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jimmycrackcorm Registered User
#7

Well for one thing on you should be using whatsapp instead of texting.

daanvieliengen Registered User
#8

Dont ever use Three. I got a phone for my 12 year old and my bills are off the wall, in excess of €100 per month repeatedly despite being told that there was a cap of €40 per month on the bill. Now they are denying it and just downright rude and impossible to talk to. Not sure where their Customer Service is based but they are a disgrace.

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swampy353 Registered User
#9

daanvieliengen said:
Dont ever use Three. I got a phone for my 12 year old and my bills are off the wall, in excess of €100 per month repeatedly despite being told that there was a cap of €40 per month on the bill. Now they are denying it and just downright rude and impossible to talk to. Not sure where their Customer Service is based but they are a disgrace.

Sorry but who the hell is a 12 yo calling that's they are spending 100€ on calls?

MrTrebus Registered User
#10

here ya go,

this should help convince you !!!

<removed as it's not relevant>

dudara Administrator
#11

MrTrebus - you have your own thread.

dudara

#12

MrTrebus, there's no need to link to your thread in every other thread. If you've nothing to add, don't say anything at all.

naasrd Registered User
#13

I switched to Three 2 years ago, cant ever see myself switching to anyone else. It's all about data for me, and AYCE is as good as it gets.

#14

I'm on the Three tariff of €20 pr month for unlimited weekend calls to all networks; unlimited texts to all networks; free 3 to 3 calls; and all you can eat data.........+€10 free credit a month! Unbeatable really.

Coverage is perfect (I'm in Waterford but have used it in Dublin, Cork, Kerry, and Italy). No more problematical coverage than any other network (I was with 02 for eight years and I use VF for work).

But if you have to ring customer service then it is really atrocious. Those India-based call centres are really bad.

CSF Registered User
#15

Would have to say no, nothing good about it and I'm just counting down the days til I can leave to a properly run network.

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