Wow, the Leap card website is really very badly designed, it sounds like they are breaking all the rules of ease of use and accessibility.
A website should never give an obscure error message like this. It should always explain the problem in plain English.
If there is a security reason why it can't, then it should say that there was a serious problem and to please contact them at xxxxx
Again stupid and confusing. They should just take the full 14 digits and knock off the last 4 digits on the server if they don't need it. It is literally one line of programming code.
This would save a lot of confusion for customers.
Just another aspect of the poor design that went into Leap.
I've spoken to IE about this, and the maintain they've pointed it out to Leap people.
I emailed Leap about it, but got no reply.
Digits or numbers?
Cos the card I'm looking at now has either one or three numbers ( if you count the spaces as delimiters)
Why would the website not be written to silently ignore any digits > ten entered?
Last time I got a bus around St Patricks day to see fireworks, the 19/19a left me on Dominic St, when I wanted to get to d'Olier St
I had a sprained ankle at the time so the walk and no refund for the overcharging of the bus fare was nice
Any of Dublins "Big Days" tends to show up our lack of ability to plan or even contemplate being able to use the Bus as a viable mass-movement tool.
Instead for events such as Lá le Féile Pádraig,we shunt buses and their passengers as far away from the action as possible,in the same manner as closing Rail Stations located adjacent to Sports Stadia on big-match days.....Ted
The notion of putting as many buses as possible on dedicated,guaranteed corridors,to deposit people as close to the action as possible appears to pose a serious threat to many Senior Civic Administrators in Dublin.
Sad Sad Sad stuff,particularly when we wrote a very functional template for just this eventuality back in 1979 for the Papal Visit,which worked.
Even the Slane concerts took a few years before somebody decided to do a bit of tweaking which finally allowed FULL buses a degree of priority over Private Cars to great effect.
Joined-up thinking,from a greater-good perspective,just ain't a National trait over here....
I asked them both on Twitter and they just blamed each other.
Alek - any chance you could edit that post - that's not my quote!
Firstly it is lxflyer not ixflyer!
Secondly - the fare you were charged will depend on where you got on. Perhaps the fare to D'Olier Street was the same as that to Parnell Square, which would be the nearest point to Dominic Street? It would have only been one stage further along the route.
Lesson 1 - Always check the Dublin Bus website before travelling when there are major festivals / events (such as the marathon) on, so that you are aware of any diversions.
More Leap Card website madness.
If you have an Irish Rail smartcard and you go to the Leap website to request a free leap card, it asks you to enter the Irish Rail smartcard number.
But when you enter the number, it tells you it is invalid!!
It turns out that you have to leave off the 0 at the start of the Irish Rail smartcard number for it to be accepted!!!
It doesn't say this anywhere on the website, my girlfriend just guessed it, madness!!!
Did you let them know? It's a matter of one line of code if they need to truncate it so there is no excuse for this.
I am goign to top up my leap card online today. I note in the options in the online topup wizard that you can collect the top up from dart validators / entry gate.
I though I recall from earlier in the thread that this was not working, is this still the case? or is ok to choose this option and collect from dart station?
AFAIK collecting from the gates work - collecting from or topping up at Irish Rail ticket machines does not (yet).
Which was supposed to happen in February, which we are almost at the end of now?
Suppose we should have asked February of which year?
Thanks guys, will choose dart validator so, theanks for your help.
Is there an official policy line on what will happen to IE smart cards
a) that have had a Leap card issued against them?
b) in the long run now that Leap is the replacement?
I suspect there is no policy line on either.
I have a Leap card issued against an IE card but will continue to use the IE card (i.e. the wife can use it).