GAH!!! I've been plucking up the courage to ring the kennels and book my guy in - not that I think he'll be mistreated but because I feel so guilty lol. It's the same one you've had bad experiences thou our experience was fine - the guy was abrupt that morning but the then puppy was in great form when we came to get him. Now i'm wondering if we should try Willow Creek instead!?
Well I'd pay them a visit so I could objectively look.
Did you ever see inside that one in Garristown? Like mist people I've no real idea what goes on there as he never let's people in, anytime.
If your pup was happy that's great. Buy like me do want you holiday ruined or cancelled because when you call to his premises with your dog he takes a dislike to the colour of your TShirt or hair and tells you he can't find your booking, sorry full up. Or in my case, yes I remember your vacs, meeting your dog, you visit three weeks ago; oops I made a Mistake I didn't write you in the book, next time don't ask how many people I employ, find somewhere else: at 5pm the night befor a long haul flight. If canine country club hadn't opened their kennels at 9 that night for me my thousands spend on a holiday would have wasted.No dog minder, no holiday. I would never trust him ever again.
You're right - i might give them a call. If i could take him out to meet them and see he got on ok with them i'd really put my mind at ease! He loves water so the thought of the little pool lol
Would the dogs have to get a special passport for there!!!!
Thank you for that I will get in touch with them. Much appreciated that you shared your secret.
I finally got a dog minder for my dog that very day at http://www.hilton5star.edicypages.com/en
I spoke to Jen and she was brilliant and very accommodating. I got a confirmation email back from the other owner Luke immediately with all the details of the stay.
Even when I was away Jen sent me a picture message to my phone to show me a photo of my dog sitting happily by her laptop (I don't know how because the damn dog never looks up when I'm trying to take a pic lol)
Pick up/drop off is between 10am and 2pm so it's really handy. And because they run a doggie creche during the day my dog got to take part in socialisation classes which she benefitted from.
I was in the shop the day after picking her up and children were rubbing my dog and not a peep out of her. Normally she would back away and bark at strangers. I was amazed and didn't know what had got into her until I thought of the time she had spent in the kennels.
Jen kept her in the house with her as she is a small indoor dog. She even washed her before we got her back.
I am going away again this week and I will be leaving her with them again.
I was so happy with kennels that I have been telling everyone about them. And if you haven't time to drop off your dog they can pick them up and drop them off for a small fee. Definitely five star treatment!
It was off here that I saw about their kennels (but don't remember who wrote it) but thanks for the recommendation. So happy that she is being minded at the Hilton Kennels again and not the place in Garristown. A nurse at my vets told me about the Garristown one. Well I'll be getting onto her about that recommendation!!
Hey that's great I'm very glad you got your pet sorted. I also use Jennifer but not for overnights.
A few items that might be misleading if I might .
They don't run socialisation classes; the dogs are mixed and put in together. Luke us not an owner he is a 12 year old boy that occasionally helps out when Jennifer is mad busy or away ( thou a genius with dogs) . And they are not restrictive about dropping dogs at set times such as 10-2 which can be a total nightmare to match in with.
I agree that the place is a godsend but I have had some issues with my dog clearly not getting walked once a day and being left all day for periods of a week or more in a run or small yard. that is why I would never kennel her overnight there as it is a high energy dog.
I also have issues around her allowing unmuzzled restrictive breeds in her common shared runs. I write this only because you have erroneously said that she runs socialisation classes and I do not want anyone to make a big mistake with their pet.
Jennifer really loves dogs and does mostly a great job.
Guys another thing I really like about Willowcreek, none of this "make an appointment" nonsense, there's someone there all the time and visitors are welcome, speaks volumes!!
Hey can I ask did they wash the dog for you? The other kennel we used before gives them a bath before they're collected as part of their stay - it's not a 'groom' you request or are charged extra for. I haven't gotten around to calling them yet - have to get my act together!!
I know that on muddy days if the dog is in a state after playing in the grass/ mud all day they try to hose them down before handing them back!! It is not a daily service just an occasional courtesy in case of mud crusted dog! Of course if everyone picks up at thensamr time and it's still muddy then there's only so much they can do for you!!!!! For e13 a day you can't really expect them to be washing your dog as well!
Just a thought, you have highlighted a couple of reasons why I don't leave my dog in kennels anymore.
Most kennels seem full and can "squeeze you in", and make you feel grateful for it. Here's the thing, if they're full to capacity and only ever seem to have a couple of staff, how do they get all the dogs walked?
I know kennels state that the dogs get exercised, but in reality I'm sure it doesn't happen. I doubt when I left my girl in kennels last year that she got her run every day. She's a field setter and needs to be run out or a few daily walks on the lead. I knew well when we collected her she hadn't been sufficently exercised.
Also she hates going into the cages/runs, she can be very timid and fearful of other dogs, the noise, the situation and the fact that she's trapped really effect her nerves.
I'm always on the lookout for a good home boarder. At present our neighbour looks after her when we go away (and never for more than a week, I just fret). He's just brilliant with her but there's bound to be a time when he can't do it or is away himself. And we've just started fostering a rescue so I need to be really sure of somebody before I let them look after the "babies"
We've looked after friends and relatives pets when they go away, so I would always offer "home boarding" to anybody who has the same concerns as me. There's nothing worse than being away and worrying constantly about your pet.
out of interest, why do you think pick/dropoff that is between 10 and 2 is convenient?
its absolutely useless if you are trying to drop them off on a working day and a pain in the ass if you arent coming home on an early flight or have a long drive home on a sunday.
i dont mean to sound ignorant, but your post sounds completely false to me. like someone wrote it as an ad rather than a review.
i used them once a few months back and will never again go near the place. my dogs came out with one of them covered in faeces and their mat also badly stained with faeces and urine. they had them for 3 nights
i have no idea what they did to my dogs but they only left a very young boy to run the place when we picked them up.
they had lost our leads, hadnt sent us any of the promised "updates" and refused to show us the kennel area when we originally arrived.
i was so angry with the place but since it was only a child there what could i do. i gave him the money and left. he said he would tell the owners about the leads and they would call us (obv they never did)
i have no intention of calling them back as i am disgusted with the place.
Hi; just to be fair; the boy is six foot two and looks about 20!!! He's rarely there only when they're very busy and to be honest if I could put him in my house for te day to mind my pet I'd do it! He is a dog genius and my pet who is big and a bit mad respects him!! A bit unusual. !
I'm sorry to hear about your bad experience there; ring re the leads and she will sort it out for you. I sometimes get the wrong one back and she always sorts it for me; usually the same ogre owner who has no memory for theirs !
Just one little point to be fair to Jennifer; I leave my dog there when I work three days every week and she Does Not have hours of 10-2 to leave in dogs. Mine goes in daily month after month at 0815 and comes out between 630pm and 730pm depending on the traffic so she has totally saved my career because I could not do it without her.
Not related or anything to do with her I promise!!!