foggy_lad Banned
#46

Currys & PC World: Declan;72578080
Indeed. You can't buy the unit online and stores have been very clearly briefed that the unit has been advertised in error and that all customers need to be made very clear that it's an MPEG 2 unit. So I'd be surprised to see any refund issue arise but we would of course if it did.

How many other sets have been "mis-advertised"? How many sets on the website are Irish DTT compatible or saorview compatible? Can they be clearly marked?

It is all very convenient for currys to be making mistakes that allow them to dump old UK stock on Irish consumers in the full knowledge these sets are obsolete in Ireland!

stejk11 Registered User
#47

foggy_lad said:
How many other sets have been "mis-advertised"? How many sets on the website are Irish DTT compatible or saorview compatible? Can they be clearly marked?

It is all very convenient for currys to be making mistakes that allow them to dump old UK stock on Irish consumers in the full knowledge these sets are obsolete in Ireland!

I agree, Declan you were made aware of the mpeg2 only issue yesterday.
Why did you allow today's paper adverts to run??
Why is it still on the front page of your website and no mention of the fact that it will not work with Irish Digital TV?

#48

stejk11 said:
I agree, Declan you were made aware of the mpeg2 only issue yesterday.
Why did you allow today's paper adverts to run??
Why is it still on the front page of your website and no mention of the fact that it will not work with Irish Digital TV?

Unfortunately you can't turn off these things at that kind of notice. I'm satisfied that the action taken with a clear brief to stores will avoid any issue with our customers.

johneire31 Registered User
#49

If an advert is not pulled when it is knowingly inaccurate then this behaviour can only be described at a minimum as 'unethical' perhaps it is better described as unlawful, maybe even typical. If a managing director cannot pull an advert then perhaps the MD does not want to pull the advert in the first place.

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stejk11 Registered User
#50

johneire31 said:
If an advert is not pulled when it is knowingly inaccurate then this behaviour can only be described at a minimum as 'unethical' perhaps it is better described as unlawful, maybe even typical. If a managing director cannot pull an advert then perhaps the MD does not want to pull the advert in the first place.


I agree it looks like Declan is trying to lure unsuspecting customers in with cheap prices for product he knows won't work with Irish Digital Television.

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#51

It's all gotten way too shrill for me so I'll bow out at this stage

johneire31 Registered User
#52

5th amendment?

#53

johneire31 said:
5th amendment?

Not at all. More Voltaire TBH.

johneire31 Registered User
#54

No problem, tbh, I agree, a bit messy this thread. Your advice and info is indeed valued and Im sure that some of the comments do result in better services for the customer.

I suppose after reading the thread again is that the main thing that jumps out is that website is short on product detail, its great to be able to compare product prior to a visit to the shop.

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