bk Moderator
#1

UPC have just updated their site with the confirmed new packages, so I thought I'd start a new thread, as their is a lot of misinformation in the old thread.

Download - Upload - Cap - Price - Price with phone
12Mb/s - 1.2Mb/s - 120GB - €25 - €32
25Mb/s - 2.5Mb/s - 250GB - €35 - €42
50Mb/s - 5.0Mb/s - 250GB - €45 - €47
100Mb/s - 7.0Mb/s - 500GB - €65 - €57

Note there is a €7.75 charge if you don't get either TV OR phone. BUT if you get phone, then this charge no longer applies

Let me restate that, if you take their phone service you do NOT pay the standalone charge. So really there is no reason not to take their phone service, even if you never use it, as it is 75 cent cheaper. And you actually save €8 on the 100mb BB!!

Yes, that isn't a typo, 100mb BB + phone is only €57, fantastic price.

Bundles:
Fibre Power Starter - €60 - 25Mb BB - Digital Value TV with Digital+ - Home Phone with Freetime World.
Fibre Power Essential - €65 - 25Mb BB - Digital Select Extra TV with Digital+ - Home Phone with Freetime World.
Fibre Power Ultimate - €75 - 50Mb BB - Digital Max TV with Digital+ - Home Phone with Freetime World.

Use the following link to get a €50 voucher when you sign up to one of these new packages:
http://www.upc.ie/boardsoffer/

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bk Moderator
#2

So the entry level 10mb product is staying, but has now been bumped to 12mb download and 1.2mb upload for just €25 or €32 with phone. That is a fantastic deal for entry level BB. Way faster and cheaper then the next closest Vodafone.

Plus 100Mb bb + phone for just €57, that is just mind blowing.

Hell Eircom charge €62 for just their crappy 24mb BB !!

My only complaint is the caps. I think the 50mb should have a 500GB cap and the 100mb at least a 750GB cap, preferably a 1000GB cap. It is kind of silly that both the 25mb product and the 50mb product have the same cap.

But otherwise these new prices are ground breaking. These are going to devastate the competition.

Owen Registered User
#3

Well feck me that's great news. Delighted with the 12MB price especially with phone, thanks OP!

coadyd Registered User
#4

it sucks that the new bundle prices are for new customers only

1 person has thanked this post
califano Registered User
#5

Thanks for the info BK. By the way have you the download and upload the wrong way around?

#6

You have your upload - download speeds mixed up again bk.

Have to wait on a call back from upc's loyalty department to get the new deal.

dogpile Registered User
#7

42 euro for 25m and phone?


may as well take the phone option rather than paying 7.75 for nothing

bk Moderator
#8

rounders123 said:
Thanks for the info BK. By the way have you the download and upload the wrong way around?


Clover said:
You have your upload - download speeds mixed up again bk.


Thanks, fixed

CO19 Registered User
#9

So those on the 8mb stay on that or will they be upgraded to the 12 at some point ?

ciaran75 Registered User
#10

coadyd said:
it sucks that the new bundle prices are for new customers only


Where in the Terms and Conditions does it say new customers only or am i blind.


UPC Digital TV, Digital+, Fibre Power Broadband and Home Phone services are only available to enabled homes. Installation is carried out by a third party installer. UPC will not be responsible for the installation. A €40 Equipment Activation fee applies for every Digital box or Fibre Power Broadband service ordered. Orders placed online will get an online order credit of €20 for each Digital box or Fibre Power Broadband service. Choose to connect the services yourself to receive a further €20 credit for each Digital box or Fibre Power Broadband service. The UPC Fibre Power Broadband 100Mb service is only available to enabled homes and installation is carried out by a third party installer, therefore it is not an option to connect the service yourself and the self-install credit of €20 is not applicable. Free connection for Multiroom Viewing assumes an active cable outlet box is already in place for each additional point, otherwise a connection fee of €50 applies to each box ordered. A HD TV is required for our Digital+ HD service. Special Offer – Sky Sports free for 2 months applies to new TV customers only. The normal rate will apply at the end of the offer period. Setanta Premium offer applies to new Setanta Premium customers only. The normal rate will apply at the end of the offer period. Double your speed for €5 extra a month refers to increasing your broadband speed from 25Mb to 50Mb. To increase your speed from 25Mb to 100Mb is an additional €15 a month and to increase your speed from 50Mb to 100Mb is an additional €10 a month. All services are billed monthly and are payable by Direct Debit. A €3 charge applies to all bills for non-Direct Debit customers. A €10 Downgrade Administration Fee will be applied anytime you downgrade any element of your service. Subject to a minimum contract period of twelve months for all services. A cancellation fee will apply should you cancel your service during the first twelve months. Freetime World provides free off-peak local and national fixed landline calls and 400 off-peak international minutes per month to fixed landline numbers (excludes calls to mobile, premium rate, SMS and non geographic numbers) in selected international destinations, standard rates apply thereafter. Anytime World provides free local and national fixed landline calls and 400 free international minutes at any time per month to fixed landline numbers (excludes calls to mobile, premium rate, SMS and non geographic numbers) in selected international destinations, standard rates apply thereafter. Calls to the USA exclude calls to Hawaii and Alaska. Calls to 11890 will revert to standard pricing on 1 July 2011. The Home Phone service is provided on an IP protocol which depends on access to an electrical supply. In the event of a power failure, we advise customers to use alternative arrangements, e.g. mobile phones. There is a charge of €15 for the first phone handset at point of sale. The charge for each additional phone handset is €35. UPC guarantee the handset provided for 6 months from date of installation. Any fault that occurs thereafter is the sole responsibility of the customer. Arrangements for the payment of the DSP Telephone Allowance should be made directly with the DSP. A wireless modem is included with the Fibre Power Broadband 25Mb and 50Mb services. A high speed wireless enabled modem is included with the Fibre Power Broadband 100Mb service. If a customer downgrades their Fibre Power Broadband 25Mb, 50Mb or 100Mb service within the first 4 months of installation they will be charged the €49.99 installation fee for the wireless modem. *All Home Phone and Fibre Power Broadband services are subject to ouracceptable usage policy . The monthly data transfer allowance is 120GB for Fibre Power Broadband 12Mb, 250GB for Fibre Power Broadband 25Mb and 50Mb and 500GB for Fibre Power Broadband 100Mb. Average expected broadband speeds at peak times are 12Mb, 25Mb, 50Mb and 100Mb for our Fibre Power Broadband packs. Broadband speeds are the maximum possible speeds only. Actual speeds will vary depending on internet traffic, the sites you visit and other factors. As our Fibre Power Broadband service is provided over the UPC fibre power cable you do not require an eircom landline to access this service. Equipment remains the property of UPC so there is no charge for service technician visits. Prices include VAT. Residential use only. Regional channel variations may apply. Fibre Power Starter is based on a comparison to Sky 1 entertainment pack and eircom NGB regular 8Mb Broadband & eircom talktime chatter which has a combined price of €74.78 a month. Fibre Power Essential is based on a comparison to Sky 3 entertainment packs with ESPN and eircom NGB regular 8Mb Broadband & eircom talktime chatter which has a combined price of €90.78 a month. Fibre Power Ultimate is based on a comparison to Sky 5 entertainment packs with ESPN and eircom 24Mb Broadband & talktime chatter which has a combined price of €112.99 a month. eircom rates taken from www.eircom.ie. Sky rates taken from www.sky.com. These terms and conditions are in addition to UPC’s customer Terms and Conditions. Information correct as at 05/11.

califano Registered User
#11

I signed up to the equivilent of the now Fibre Power Essential bundle a month ago. That had 20MB so do i need to call to upgrade to Fibre Power Essential in order to get my 5MB extra or will this be automatic?. And this stays a 250GB cap?

bk Moderator
#12

coadyd said:
it sucks that the new bundle prices are for new customers only


That isn't the case according to UPC twitter account.

All the call center staff might not be trained up properly yet, I'm sure there won't be any problem upgrading to the new packages. It might take a few days for them to get everyone up to speed, just be patient *.

* I know it is hard, I think everyone is very excited about these new products.

You are all so lucky, I'm stuck on just 10mb BB from stupid Smart Telecom.

bk Moderator
#13

CO19 said:
So those on the 8mb stay on that or will they be upgraded to the 12 at some point ?


rounders123 said:
I signed up to the equivilent of the now Fibre Power Essential bundle a month ago. That had 20MB so do i need to call to upgrade to Fibre Power Essential in order to get my 5MB extra or will this be automatic?. And this stays a 250GB cap?


You need to ring up to upgrade, subject to a new 12 months contract *.

They may eventually automatically upgrade people, but it might be a few months before that happens.

* Hardly a hardship, these are great deals and there won't be anyone else come within miles of these offers in the next 12 months. It is only a problem for people who think they might have to move.

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CO19 Registered User
#14

bk said:
You need to ring up to upgrade, subject to a new 12 months contract *.

They may eventually automatically upgrade people, but it might be a few months before that happens.

* Hardly a hardship, these are great deals and there won't be anyone else come within miles of these offers in the next 12 months. It is only a problem for people who think they might have to move.


Thanks for that bk I think I'll stay as I am on the 8mb for €23 as the 4 extra mb for the extra €2 isn't worth it as you'd hardly notice the speed increase.

bk Moderator
#15

CO19 said:
Thanks for that bk I think I'll stay as I am on the 8mb for €23 as the 4 extra mb for the extra €2 isn't worth it as you'd hardly notice the speed increase.


But don't forget the increase in upload speed also.

Personally I find an increase in upload speed even more important then the download speed. More and more people are using cloud services, uploading pictures, etc.

Just something to think about.

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