blastman Registered User
#1

Is there any chance in the current climate of work-to-rules and go-slow(er)s, that they would actually answer the phone? Although it's now the closest office, it's not exactly easy to get to and the query I have would probably take all of ten seconds to answer.

Eoineo Registered User
#2

That would be an emphatic no.

Nothing that the benefits board can't help you with?

Frank Spencer Registered User
#3

blastman said:
Is there any chance in the current climate of work-to-rules and go-slow(er)s, that they would actually answer the phone? Although it's now the closest office, it's not exactly easy to get to and the query I have would probably take all of ten seconds to answer.



I had the same problem so I rang the Ballymun office and they were able to help me with my query. Worth a shot!

Rushwan Registered User
#4

Phone revenue query line 1890 66 22 44. They are generally very good for answering the phones and are very helpful, worked for me.

tatli_lokma Registered User
#5

they never answered the phones before the work to rule, so I would say you have bugger all chance of getting an answer now!
sorry!

1 person has thanked this post
Rushwan Registered User
#6

Worth a try! As I say, worked for me recently!

anthony.mccoy Registered User
#7

The best solution to the problem of social welfare offices not answering the phone is to keep re-dialing again and again until it drives them crackers and they have no option but to answer. I have been trying to get through for weeks. Today I decided to keep re-dialing and hey presto - 13 attempts later somebody answered! If everybody does this than they will realise that the best thing to do for their own sanity, is to answer the phone when it rings - which after all is what we pay them to do.

DixiDee Registered User
#8

I used tel no 1890 22 55 77 and got through direct to Coolock, It was a couple of mths ago though and they answered straight away and were suprisingly helpful, worth a try

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