Ulster bank are starting late openings in branches from monday, to "support Halifax customers at this difficult time"
The unite union not happy about it going by the article in the independent: http://www.independent.ie/national-news/ulster-bank-profiteering-at-stricken-rivals-expense-2061792.html
Is this a good or bad move by ulster bank?
They are providing a service to the public theres nothing wrong with that!
All banks should be open late, Most of the people work 9-5 and the banks open 10-4 what a joke!!!
Sod the unions, beard'd Sinn Fein supporters the lot of them!
Well its good to see unite saying something about it. While I was there, there was not much communication between them and the branch staff except a newsletter irrelevant to us. There was not many working in the branch network in the union so hopefully that has changed since I left. The closure was coming a long time. The staff were told unless they get enough customers it will be closed. Unite was no were to support us then.
I dont see what the big issue is really. Halifax are definitely closing, Unite bitching about it is not going to make a difference. Bad form telling people not to bank there too. Ulster are just doing what any business would do.
I honestly think its a good move by ulster bank, even with the bad publicity this may recieve people will still find out they are open until 7 and have now got the only visa debit in Ireland atm.
Too right, bank opening hours in this country are a joke. I have to take time off work at least once or twice a month because of the 10-5 opening hours. Online banking can only do so much. All banks should open till 7pm at least 3 days a week and open for 4 hours on a Saturday just like a Credit Union.
About time although I suspect it will only be these hours until the end of May, then they will go back to the "normal" hours. If its permanent its to be welcomed and I think all other banks should follow with opening on Saturday mornings as well and actually provide a proper service to their customers.
As for the unions they go and take a running jump at this stage, the reason we are in the mess we are is because of protectionist bull from them.
I can't believe that many small town banks in Ireland still shut for an hour at lunch - all my local ones do. It's a right pain sometimes.
Ulster (and the others) should think about stopping this out of date practice as well as looking at opening later.
I think that's great move of Ulster, they won me (as a client ) already but this just makes me feel I made a great decision! Way to go!
I think all banks should follow and extend opening hours, as well as they should be open on Saturdays , even if that would be for 3-4 hours.
Interesting bit is that I see some action by Ulster to get as many halifax customers as possible, however it seems that any other bank out there doesn't care...
Well if Ulster Bank really wanted to help me at this difficult time they might consider opening the same hours as Halifax which would include Saturdays???? I wont hold my breath. As for banks still closing for lunch lol, I really think the Irish banks need a wake up call!
AFAIK, the only ones that still close for lunchare small country ones that might only have 4 or 5 staff, so they couldn't split the lunches because there wouldn't be enough people to actually run the branch.
That's still a joke, like they couldn't go for lunch at different times...
Well if they split the lunch ie: 2 go at 12 and 2 go at 1, that'll leave 2 people to run the branch for that hour, which isn't enough.
Why 2 people is not enough? IT would still be better to have something open (like one cashier) than nothing.
It's a good idea - shows a bit of marketing cleverness.
Pity it's Ulster who we've found to be staffed by fairly clueless folk though I'm sure that everyone has horror tales about different banks.
Also it's a pity that it will only be for a while - there is no doubt that despite the availability of online services branch banking hours need to be a bit more customer friendly.
as a halifax customer, I think this is a great move and shows that they have a genuine interest. I havent heard much from AIB or BOI on this. I Was in the college green branch during the week the day after the halifax announcement and the girl was telling me that they had alot of queries from halifax customers.
Heres the news item on the website btw
and heres the branches with the extended opening hours next week