Does anyone know if these are on holiday or something? Im ringing all their depots and nobodies answering but that seems to be a common complaint all times of the year. They have my laptop and I need it and the failed to deliver cert says they'll only keep it for 5 days, that was on Christmas Eve.
No answer from the main Athlone office on their site either.
Today is a bank holiday. I'd say you're fecked til tomorrow.
Could take a spin out there?...it's out past Carnmore
Ah, didnt know it was a bank holiday, crap. Thanks.
sorry to tell you this,but I think they're on hols till thursday 31st.Was asking the delivery guy this on Christmas eve out of curiosity as I got a parcel just in time for xmas
Oh no, thanks for telling me anyway, they'd better not return my package to sender after this
How can a courier firm go on holidays and leave a load of stuff undelivered? Thats stupid, their holidays should be taken in rotation through the year like everyone else.
Also, did they ever hear of a answering machine to let their customers know they're doing that? The phone just rings forever if you try them, how hard would it be to leave a recorded message explaining whats going on.
Their customers are the people who paid, ie the ones who sent you the package.
You, I'm sad to say, are just the delivery point who's receiving the package, and it's likely that the volume of work you have for them is so low that they don't give a rats-a*** what you think.
Give feedback about your dis-satisfaction to whoever paid to send you the laptop, and maybe they'll choose another company next time.
I imagine most of their work (bar for a few weeks before christmas) is business to business - if the offices and factories of this town are closed why open?
No it isn't...
Actually today is a bank holiday, as is tomorrow (Tuesday). Banks and Post offices are closed..
It might not be a public holiday, but most companies are observing it as such..
you should publicly apologise to dpd,i used to be a courier and your a typical customer,get your facts straight before you start mouthing off,
Winner of the resurrect a thread prize We should ask these posters how they found the thread.
Id say they found it by searching HOW DO I MAKE A IDIOT OF MYSELF ON BOARDS,,,,