Online checkin requires a passport ????
Since when ?
I never used my Passport with KLM, Ryanair or Aerlingus. Just the flight confirmation number.
For Ryanair? Since always.
When do they check your passport?
Online checking i just go through security and show my boarding card at the other side.
So what have you been using as photo ID at boarding? Security has always checked the passport number printed on my boarding card against that on my passport.
+1 normally look close enough too
They always seem to check that the name, passport number, expiry date etc correspond to the boarding pass. It's done at the departure gate.
Just noticing there are four threads in the forum in the last two weeks devoted to Ryanair. Quite the achievement by our nation's young airline - certainly one of the consumer issues forum's 'most popular' companies to discuss.
Let's use this thread to make your comments, ask your questions, rant and praise. At the very least it'll provide a source of information to passengers and potential passengers. I'll update this first post over time with any advice and a FAQ (as subsequent posts in the thread provide this advice)
My friend was getin a flight to the uk there last weekend. On the board his flight number said departing from Gate X so he wont down to gate X and said boarding Barcelona. He was waiting for 45minutes and than that flight left and up popped on the board london now boarding so he walked up with his ticket and they said oh that flight has already left. He said well on the board there is says boarding. The rep oh ya theres a problem with that, its the other way round we are boarding barcelona, the other flight was london. He said how was i suppose to know that, i didnt hear an announcement. She replies sorry theres nothing I can do. He went over to the help desk and they said we can put u on another flight in an hour but will cost you 250euro. What the f**k???? Thats a disgrace, thats robbery!!
He didn't hear the call so its ryanairs fault
How is that anything to do with ryainair... his complaint should be with the daa (assuming is dublin)
it was ryanairs flight, he paid ryanair for it so if he missed his flight because of them than his complaint should be with them. The Daa I would have assumed would do with control within airport.
DAA run the airport, ie. the faulty display which caused him to miss the flight...
I cannot understand how the flight was not called out over the intercom or why the guy didnt ask someone whilst the flight was boarding if it was boarding around the time he should be boarding.
And why only person was left behind ?