I'm glad I don't bank with this shower of ....
As I work in software development, I find it incomprehensible why a request for a historical statement is so difficult to provide given the technology base of the bank. Either the bank is blatently ripping people off or their IT people are woefully incompetent that they cannot change the start date of statement when doing a statement run. something tells me it is the former rather than the latter.
For those not bothered to reg a unison a/c the story is
Ptsb is €2.50 a page as well. BOI would probably be similar, banks rarely differ too much on these costs. 80% of the time you tell people this they usually end up looking and finding the old statements.
Any thing pre 2002 (in BOI anyhow) usually is stored on microfilm so therefore someone physically has to go and look for the statements. So thats what the consumer is paying for, the labour involved. You would be suprised how hard it is to search through multiple statements etc. Now one may argue that it should be kept on an IT system but im sure the banks involved have it worked out and have done some sort of cost benefit analysis which would suggest it is more cost effective to store the statements on microfilm rather than spend the extra money on additional hardware / software. TBH it makes economic sense because there are few people who would need to go back that far for statements. There is no point keeping transactions live on a system when only a small minority of people will ever need to access them.
I agree with sangre - sometimes if people realise there is a cost involved then they suddenly find what they need rather than you having to do it for them...
How much would his accountant charge for similar work ?
I wanted to know what AIB held on me last year, so make a request to the Data Protection Officer in bankcentre Ballsbridge. For a fee of 6.35, they are obliged to give you a print out of everything - yes everything, they hold about you on computer. This included screen shots, statements and all the other records they held. They have no choice !!!
The file I got was nearly 6 inches thick.
Superscouse - send an email to the Irish Indo informing them of this.
Then sit back and smile as AIB and the other banks are swamped. Serves them right with their refusal to drag themselves into the 21st century.
And what did you find out that you didnt already know?
ah, his statements at a much lower cost?
Thats a data protection request superscouse not a "request for statements" .
To get the €6.35 package see first
and then for some bits of AIB
and finally the main bit is
Write to that fella and tell him you want all your data
All banks charge an arm and a leg for "copy statements" , not just AIB.
I suppose this does show that one should keep ones statements just in case. Along with your tax certs and payslips.
TBH yer mans comments about being able to use google from his laptop are a bit irrelevant especially in light of the fact that up o recently AIB were using Win3.11 on their branch terminals...
I know it is a data protection request but the required statements, the subject of this thread, were all included.I got every statement from the start of time.
I really wanted to find out my rating for credit purposes, whether there were any notes about me that were inaccurate and generally what info AIB held on me.
All for 6.35 euro
The banks know that with the Data Protection Act anyone can simply demand all their details for only 6.35.
This is one of the reasons some banks changed their charging systems a few years ago.
You sound like you were refused for a loan or something. Were you not happy with the reason given or something? or is that you have a general distrust banks?