I'm trying to help a friend setting up a new Wifi IP Camera. It works perfect from within his network, however we haven't been successful connecting on it from the outside. Usually, I check with the WAN IP to see if the port are forwarding correctly (actually this camera is upnp so there is no need to forward anything), however there is something really weird with this network setup.
When logging to the router, I was expecting an external IP for the WAN but instead the IP is 192.168.10.227... This doesn't make any sense!
His provider is Ripplecom which works with a dish on the roof and a modem (plugged on a socket). basically, the input of the modem is the dish, the output goes to the router.
If I tried to log on the modem (192.168.10.227), I end up on a page call "mikrotik" which looks like an admin page but I don't have the password.
Is anybody familiar with this setup? The problem is that we can't figure out what is his real external IP and how we can let ports "go through" this modem to reach the camera from the outside.
Need help from the experts :-)