I hope I have this in the right section. I'm looking for a bit of advice, here's the problem.
Last year I got Vodafone at home broadband and had no problems connecting devices to it - phones, Wii etc. Then in September I bought a new iMac.
The modem and phone are connected to the one socket - but not through a splitter in the one socket IYKWIM. Sorry for the lack of technical description. They are both in the hall inside the front door, I think the socket was put in when the house was built around 7 years ago.
So at the moment the Mac is in the kitchen and connects via wireless, so it's not plugged into anything directly.
Ok so the problem is that while I'm using the Mac online, the connection will drop. However the connection is fine on my phone and other devices and they can all still browse the internet.
So naturally I figure it's a problem with the computer itself. Cue a load of calls to Apple and various troubleshooting. After a while they insist there is no fault on the Mac.
To test it, I brought it to my Dad's where he also has a vodafone modem, connected to his wireless and left it there for a day. It didn't drop at all.
So now I think it's the modem. After a lot of troubleshooting from Vodafone, they sent a new modem but the problem is exactly the same.
What I don't understand is why it only drops the mac, and not the iphone, an ipad or the Wii etc. All I do when it drops is do another scan on the mac for the wireless, it reconnects and off we go. I don't ever have to reboot anything.
Also, the new modem disconnects itself from the wireless every day at exactly the same time - just before 6am. When I say disconnects, the middle light on it flashes which means that the internet signal is gone. I have to reboot the modem every day.
I'm at a loss as to what I should do next. The mac worked perfectly at my dads, and yet when it drops in my house none of the other devices do.
Should I try a differerent modem from another manufacturer? It's driving me mad.
Any help would be appreciated!