I work for a multinational company who have one of their offices located in Dublin. Now I don't actually work in the Dublin office, but as I am Irish they handle all the administrative work like scanning expenses receipts or if there are any issues ordering equipment.
Here in lies the question, I work with a group of people from all over Europe and they all have to use their home office for the same stuff I do. So the UK people use the UK office, the German people use the German office, but every one of them has things done efficiently and quickly. Not me though, it takes about 2 weeks to do anything in the Irish office.
Ill give a few examples
me: send in an expense report, it takes about 2-3 weeks to get it processed
colleagues: 2-3 days
I ordered a new phone through the company website
colleagues: 4 days delivered
me: 1 month
I had a simple issue with my company card,
it took 2 weeks to resolve it.
Now you may say well maybe you are not following up with emails and phone calls. One time I was trying to contact a girl in the Irish office and I rang and emailed every single day for a week and I am still waiting to hear back from her.
And when I was offered the job, I was working with an exterior HR person, but I had to send my contract into the Irish office. I sent it in by hand on a Friday, then got a call on Wed asking me why I had not sent in. I went back into the office to find out they lost the contact and I had to fill out a whole new contract, with multiple steps involved.
So I ask, what's the deal? Why are Irish workers so bad at their job. This isn't just my company either, I have a lot of associates who do a similar job to me who are Irish based and they have the exact same issues.