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12-01-2012, 21:14   #1
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Munster Joinery

Anyone else had the misfortune of buying from munster joinery. Only got the windows and doors fitted less than 3 years ago. Already the front door has been changed within the first year because of constant leaking into the hall, after a struggle I might add. Now the frame of the front and back door has started to crack. When I rang munster joinery they told me it must have been something I did to cause the problem. They would not even entertain coming to look at the doors without me agreeing to pay for the engineers visit.
I would have thought the structure would have lasted more than 3 years.
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12-01-2012, 22:17   #2
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What was the value of the goods supplied?
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12-01-2012, 22:41   #3
Padraig Mor
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Sounds similar to my Munster Joinery door - which I got them to replace without charge. There was a thread here recently about them as well. Utter <SNIP>

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12-01-2012, 22:49   #4
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They fitted my windows, french doors x 2, patio doors and front door about 9 years ago and have no complaints whatsoever....

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12-01-2012, 22:49   #5
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There radio adverts sound very impressive at the minute.
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12-01-2012, 23:46   #6
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Both my doors are a disaster, water leaks in, we put silicone on it eventually.

I'd never recommend them.
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13-01-2012, 11:59   #7
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I have used Munster Joinery on my own house and my mom got them to fit new windows & doors in the last year and no problems. Ours are in about 9 years and all fine.
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13-01-2012, 16:34   #8
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Try putting your complaint in writing, detailing the problem and the other relevant info. I have heard that some business do not take complaints over the phone. Keep a copy of the letter.
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13-01-2012, 20:15   #9
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They offer a 1 year warranty......on windows
The worst windows and doors it has been my experience to encounter. If I won 20grand in the lotto, I'd rip out every one of their windows and replace them.
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13-01-2012, 22:59   #10
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Think the whole job came to nearly 10,000....
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13-01-2012, 23:02   #11
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"the professionals you can trust" to fit ****e that wont stand the test of time
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15-01-2012, 18:45   #12
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Personally I have no issues with Munster Joinery windows and doors in my house, but I got my builder not their fitters to install them, maybe that's why. However I have heard of neighbours complaining. Senator are supposed to be good but a lot more expensive, but like everything else you get what you pay for!!
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15-01-2012, 22:18   #13
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The last house I lived in had MJ windows and they were utter crap. The handles and beading were falling off after 2 years. I built a new house in 06 and installed Star Elm windows. They are top quality.
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06-02-2012, 21:02   #14
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"Not Professionals you can trust"

"The professionals you can trust" This is the line used in advertising by Munster Joinery and let me just say, there is nothing professional about them and they cannot be trusted. Munster joinery installed two doors for me in November 2011. I have had nothing but trouble with the front door. I have written on two occasions to the general manager and have got to speak with him once, but only because I gave my maiden name when phoning. He informed me he would look into all the issues I had raised with him and revert back to me but has not done so. I tried phoning him again this morning and was told he was unavailable all day! There was no contract given to me, no deposit was taken and I was given an invoice made out to someone other than Munster Joinery for payment. I have been unable to get the problems sorted because I have been unable to make contact with the manager. All I can say is stay well away from this company, it will cost me a lot of money to put right what they have left wrong and I do not want to see other people in the same situation as I have been left in.

Has anyone else had similar problems? I would find it hard to belive I can be the only one.
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07-02-2012, 20:32   #15
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Does the consumer goods act, cover Shoddy materials/workmanship
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