Every Zune 30GB in the world becomes a brick at the same time

rc28 · 31-12-2008, 13:28

I have a Zune 30Gb and when I turned it on this morning (it wasn't connected to a pc or charging dock) it only got to the zune logo with a full white loading bar underneath. It responds to nothing- hard or soft reset. I have let its battery go flat twice since then and tried charging but it just comes back to the same screen again.
I then googled it and found (in tons of forums) that every single Zune owner in the world is experiencing the same thing. It's bizarre. It would appear that its internal calendar wasn't programmed for a leap year so when it came to December 31st it got a sort of y2k bug! This is a serious cock-up by microsoft and I wonder how soon there will be a fix via software update?
http://gizmodo.com/5121311/reports-3...ine=true&s=x#c
http://www.zuneboards.com/forums/gen...ne-frozen.html
http://forums.zune.net/404251/ShowPost.aspx
The only temporary fix seems to be to open it up and remove battery but when you connect it to a pc it just gets frozen again.

*Macros42* · 31-12-2008, 13:33

Quote:

Originally Posted by rc28

It would appear that its internal calendar wasn't programmed for a leap year so when it came to December 31st it got a sort of y2k bug!

Strange alright but why fail on Dec 31st? If that was the problem it should have failed on 1 Jan or 29 Feb.

rc28 · 31-12-2008, 13:39

Quote:

Originally Posted by Macros42

Strange alright but why fail on Dec 31st? If that was the problem it should have failed on 1 Jan or 29 Feb.

I know, that's why it's even weirder but it seems to be the only plausible explantion-why all zunes at the same time? It has an internal calendar for DRM and maybe it got confused when looking ahead to 2009?? I know that sounds ridiculous! The other conspiracy is that a disgruntled ex-employee put the bad code into the last firmware update as it's apparently quite easy to do and it could be made to execute at a particular time. All of microsoft's call centres are probably overwhelmed now- a few(on the forums I've been reading) have run to be told that they are getting the same reports from loads of callers and are very busy.

Tom10 · 31-12-2008, 13:41

Well once again kudos to Microsoft, always one step behind themselves!!!

Fighting Irish · 31-12-2008, 13:48

No

Quote:

Originally Posted by rc28

I have a Zune 30Gb and when I turned it on this morning (it wasn't connected to a pc or charging dock) it only got to the zune logo with a full white loading bar underneath. It responds to nothing- hard or soft reset. I have let its battery go flat twice since then and tried charging but it just comes back to the same screen again.
I then googled it and found (in tons of forums) that every single Zune owner in the world is experiencing the same thing. It's bizarre. It would appear that its internal calendar wasn't programmed for a leap year so when it came to December 31st it got a sort of y2k bug! This is a serious cock-up by microsoft and I wonder how soon there will be a fix via software update?
http://gizmodo.com/5121311/reports-3...ine=true&s=x#c
http://www.zuneboards.com/forums/gen...ne-frozen.html
http://forums.zune.net/404251/ShowPost.aspx
The only temporary fix seems to be to open it up and remove battery but when you connect it to a pc it just gets frozen again.

rc28 · 31-12-2008, 13:51

Quote:

Originally Posted by Fighting Irish

No

Look at the title of this thread- Zune 30GB. I never said the zune 4gb, 16gb and 120 gb were affected. Not one person with a zune 30 gb has reported that their zune is ok.

**Mactard** · 31-12-2008, 13:56

This is quite weird...I'm sure it'll be sorted though.

Fighting Irish · 31-12-2008, 13:56

Quote:

Originally Posted by rc28

Look at the title of this thread- Zune 30GB. I never said the zune 4gb, 16gb and 120 gb were affected. Not one person with a zune 30 gb has reported that their zune is ok.

Yes Zune 30gb, a pink one, or does the colour matter?

rc28 · 31-12-2008, 14:02

Quote:

Originally Posted by Fighting Irish

Yes Zune 30gb, a pink one, or does the colour matter?

Really. When was the last time you updated the firmware or connected it to the zune software? A few have said it could be the latest firmware only but no one with older firware has confirmed that yet. If you have the latest then your situation is unique and you should report it one of the zune forums.

grimm2005 · 31-12-2008, 14:04

somthings up alright:

http://www.engadget.com/2008/12/31/3...december-31st/

Fighting Irish · 31-12-2008, 14:09

Quote:

Originally Posted by rc28

Really. When was the last time you updated the firmware or connected it to the zune software? A few have said it could be the latest firmware only but no one with older firware has confirmed that yet. If you have the latest then your situation is unique and you should report it one of the zune forums.

OK i'll do that straight away

Na this thing hasn't been updated in ages, i only bought it cos someone was selling it cheap. Zen Vision M all the way

*Macros42* · 31-12-2008, 14:11

stick it on adverts - mentioning that it's not updated - it'll be worth a fortune

rc28 · 31-12-2008, 14:14

Quote:

Originally Posted by Fighting Irish

OK i'll do that straight away

Na this thing hasn't been updated in ages, i only bought it cos someone was selling it cheap. Zen Vision M all the way

Ok then it's definitely the new firware that's at fault. As the op said, sell it!

Ghost Train · 31-12-2008, 14:44

Pretty funny for non zune owners

Will be interesting to see if microsoft are able to fix it or will everybody have to return their zunes to microsoft

**Mactard** · 31-12-2008, 14:47

Quote:

Originally Posted by eolhc

Pretty funny for non zune owners

I don't own a Zune, and this is not funny at all.

31-12-2008, 13:28	#1
rc28 Registered User Join Date: Oct 2006 Location: South east Meath Posts: 1,985 Adverts \| Friends	Every Zune 30GB in the world becomes a brick at the same time I have a Zune 30Gb and when I turned it on this morning (it wasn't connected to a pc or charging dock) it only got to the zune logo with a full white loading bar underneath. It responds to nothing- hard or soft reset. I have let its battery go flat twice since then and tried charging but it just comes back to the same screen again. I then googled it and found (in tons of forums) that every single Zune owner in the world is experiencing the same thing. It's bizarre. It would appear that its internal calendar wasn't programmed for a leap year so when it came to December 31st it got a sort of y2k bug! This is a serious cock-up by microsoft and I wonder how soon there will be a fix via software update? http://gizmodo.com/5121311/reports-3...ine=true&s=x#c http://www.zuneboards.com/forums/gen...ne-frozen.html http://forums.zune.net/404251/ShowPost.aspx The only temporary fix seems to be to open it up and remove battery but when you connect it to a pc it just gets frozen again. Last edited by rc28; 31-12-2008 at 13:30.

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31-12-2008, 13:41	#4
Tom10 Registered User Join Date: Jun 2008 Location: Carlow/Tipperary - the new axis of evil really!!! Posts: 632 Adverts \| Friends	Well once again kudos to Microsoft, always one step behind themselves!!!

31-12-2008, 13:56	#7
Mactard Moderator Join Date: Feb 2007 Location: Galway Posts: 1,538 Adverts \| Friends Mod: Headphones & Portable Audio Devices	This is quite weird...I'm sure it'll be sorted though.

31-12-2008, 14:04	#10
grimm2005 Registered User Join Date: Feb 2006 Posts: 1,057 Adverts \| Friends	somthings up alright: http://www.engadget.com/2008/12/31/3...december-31st/

31-12-2008, 14:11	#12
Macros42 TANSTAAFL Join Date: Apr 2003 Location: /home/Macros42 Posts: 4,819 Adverts \| Friends	stick it on adverts - mentioning that it's not updated - it'll be worth a fortune

31-12-2008, 14:44	#14
Ghost Train Registered User Join Date: Oct 2006 Location: in your shadoW Posts: 12,717 Adverts \| Friends	Pretty funny for non zune owners Will be interesting to see if microsoft are able to fix it or will everybody have to return their zunes to microsoft