Some advice please....... Christmas week my friend stopped at a fuel station. The attendant came over to the car & my friend asked him to fill it up with diesel. The car took €48 friend gave €50 & carried on home.
He got about 5 miles when the car stopped & would not start again. He had to leave it by the side of the road & make alternative arrangements to get himself , wife & daughter home (30 miles away)
The following morning he had his garage collect the car & take it home. Upon investigation they found that the attendant had filled it with Petrol not diesel.
He has been in contact with the manager of the station since. Initially she was very helpfull - would look at her CCTV & get back to him immediately.
However, after 2 weeks having heard nothing he called in again - he was speaking to her husband who informed him that it has happened 2 or 3 other times & that he would remind his wife to contact my friend.
Another 2 weeks passed & as he had heard nothing he called in again to be told that she had spoken to her solicitor & as the tapes were overwritten there was nothing she could do for him......??
He is out of pocket €220 to have the car towed & repaired & also the hassle of getting his family home.
He has now written to the station explaining how unhappy he is with the runaround & requesting to be given what the repair cost him.
Anything else he should do? or any advice I can offer him.