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AgaP · 22-06-2012, 09:16

For anybody who wants to order from The Art Materials Company ( www.artmaterialsco.com )

I ordered stuff from them 3 times. Each time some items were missing. First time they said they will refund money, but they only marked it on their website as refunded and it never reached my bank account. Second time I had to wait one month to get missing items. Third time they send me only half of the items. For 2 weeks I was trying to contact them via email and phone - no reply. Finally I made a claim using chargeback and got my money back. It took 3 months… Their stuff is great but I will never bother again.

**Chorcai** · 27-06-2012, 12:24

Quote:

Originally Posted by AgaP

For anybody who wants to order from The Art Materials Company ( www.artmaterialsco.com )

I ordered stuff from them 3 times. Each time some items were missing. First time they said they will refund money, but they only marked it on their website as refunded and it never reached my bank account. Second time I had to wait one month to get missing items. Third time they send me only half of the items. For 2 weeks I was trying to contact them via email and phone - no reply. Finally I made a claim using chargeback and got my money back. It took 3 months… Their stuff is great but I will never bother again.

I bought stuff from there before, Fabriano paper, paint, brushes etc with no hassle, the other day I placed an order of paint and mediums. The paint was System 3 and it was on offer, as was the Cryla Artists' quality paint at the time. I got all the System 3 stuff but...

I ordered:

Cryla Oxide of Chromium, Phthalo Blue, Raw Umber and Titanium White all 75ml

I got..

W+N Oxide of Chromium, Raw Umber and Titanium White all 60ml
Rembrandt Phthalo Blue 40ml..

Ordered:

Liquitex Basics Heavy Gloss Gel

Got:

W+N Artists' acrylic gloss gel and Atelier (Chroma) Modelling Compound...

The thing about the gel is that the Liquitex costs €5.50 but what they gave me was W+N @ €10.95 + Atelier @ €9.95... I never used heavy gloss gels so rather than spend €10-€20 on stuff I thought I'd just try the cheap one first.

Don't get me wrong the stuff I got is better quailty like I pointed out above but it cost them €15 to replace a €5 order.

Replacing the paint also left me some what confused, I think I'll just stick to Cork art supplies from now on.

AgaP · 27-06-2012, 15:52

Last time I ordered items worth around €350. They didn't send me 13 items (worth around €150) out of 40. Items posted to me were also not as I've ordered. Some brushes were smaller some bigger than I've purchased. Some were cheaper some more expensive. They've send different watercolor papers and sketch books than I've ordered. It was one big mess. They don't answer emails and phone calls and address on their website is PO box, so I couldn't ship it back. This company is very unprofessional. Serious retailer should notify you before sending items different than ordered. Lack of customer service is unacceptable.
I was waiting around 3 months to get my money back via chargeback. During that time I couldn't use purchased materials…
I choose my materials very carefully and it makes for me a difference if I get brush size 18 instead of 6 and it doesn't matter if 18 is more expensive. I needed size 6 for my artwork, but it seams The Art Materials Company knows better.

gillapino · 04-07-2012, 21:57

Celebrations on middle abbey street have a really good selection of arts and crafts materials at the mo, and canvases are much cheaper in there than eason's and the art and hobby shop

imokyrok · 10-07-2012, 13:11

Quote:

Originally Posted by gillapino

Celebrations on middle abbey street have a really good selection of arts and crafts materials at the mo, and canvases are much cheaper in there than eason's and the art and hobby shop

I haven't heard of that shop before. Is it an art supplies place or just a general wares shop that happens to sell canvases? (I googled but found nothing). I find tracking down supplies quite difficult generally. There isn't any 'one stop' shop that has a great range of everything 'artsy' and most of Amazon items in arts supplies other than books are marketplace sites that never seem to ship to Ireland.

Mind you http://corkartsupplies.com/ seem pretty good. I placed a substantial order there recently which was filled in full and arrived promptly.

gillapino · 10-07-2012, 13:23

They do a lot of stationary, but a good few art supplys aswell, and craft supplys, such as textured papers, coloured papers, stuff for making your own cards, paints, paint brushes, clays etc. good value aswell, a bit cheaper than easons, thre is also Evans and Reads which can be quite good value aswell.

gordonbombay · 10-07-2012, 15:09

Hi, a quick question. I am looking for a shop in Dublin city centre that sells latch hook rug kits. Thanks

meowington · 10-07-2012, 16:06

Quote:

Originally Posted by AgaP

Last time I ordered items worth around €350. They didn't send me 13 items (worth around €150) out of 40. Items posted to me were also not as I've ordered. Some brushes were smaller some bigger than I've purchased. Some were cheaper some more expensive. They've send different watercolor papers and sketch books than I've ordered. It was one big mess. They don't answer emails and phone calls and address on their website is PO box, so I couldn't ship it back. This company is very unprofessional. Serious retailer should notify you before sending items different than ordered. Lack of customer service is unacceptable.
I was waiting around 3 months to get my money back via chargeback. During that time I couldn't use purchased materials…
I choose my materials very carefully and it makes for me a difference if I get brush size 18 instead of 6 and it doesn't matter if 18 is more expensive. I needed size 6 for my artwork, but it seams The Art Materials Company knows better.

I attempted to order from them for the first time recently, they didn't dispatch my item, it was stuck on 'processing'. In the meantime they removed the item that I ordered from the site listings but didn't bother to let me know that it wasn't in stock.

I emailed and rang a few time, no answer to either at any time, voice mailbox still 'full' apparently. Today they've updated my order to 'rebate completed'. I had to go onto their site to see this, they didn't bother emailing me. I'm now awaiting my refund onto my card. Will never use them again, their complete lack of customer service is shocking.

TreasureBin · 11-07-2012, 12:50

Quote:

Originally Posted by imokyrok

I haven't heard of that shop before. Is it an art supplies place or just a general wares shop that happens to sell canvases? (I googled but found nothing). I find tracking down supplies quite difficult generally. There isn't any 'one stop' shop that has a great range of everything 'artsy' and most of Amazon items in arts supplies other than books are marketplace sites that never seem to ship to Ireland.

Mind you http://corkartsupplies.com/ seem pretty good. I placed a substantial order there recently which was filled in full and arrived promptly.

I hear Cregal Art (Galway) is quite good.

imokyrok · 13-07-2012, 09:39

I was in Woodies yesterday and they are selling canvases at half price. They were already cheap so the new prices are very good. Got a few mid sized ones. 300mm x 400mm for €2.75. Larger ones had a some dents so I didn't get any but people may be luckier in their local Woodies.

Also for anyone close to Balbriggan there is a shop on Station Road called Around Two Euro and they stock a lot of cheap art supplies which are useful for beginners and those on a budget. Their canvas boards seem grand and I'm trying a few of their stretched canvases as well. A pack of three stretched canvases 300mm x400mm is €7.99. I also picked up a tin of 12 sketching pencils for €2.00 and they seem to do the job with the range going from 6H to 6B.

flyingfarmer · 14-07-2012, 10:02

Inspiring Ideas in Blanchardstown might be expensive, but it has an amazing range of products and the staff are always very helpful. They have a Christmas card making demonstration ongoing all day today.

Lucid Lock · 16-07-2012, 20:56

So, was in town (Dublin City) today and unfortunately The Woolen Mills has closed down...
just when I needed it alas!

I could get what I needed from other surrounding shops (Evans, Hickeys, YellowBrick Road etc) but the fact i had to go to 3 different shops was a bit of a joke tbh

Does anyone know if there's a similar shop in Dublin of the same calibre that specialised in sewing/knitting accessories?
Hickeys is decent enough, but Woolen Mills was a fail-safe for specialising a specific needs... rare or common AND had a wider variety.

THanks.

ibecruisin · 02-08-2012, 21:29

Are you still looking for a pottery wheel?

bido · 08-08-2012, 23:29

do you have a pottery wheel? I still need one.

**Cork_girl** · 08-08-2012, 23:42

Just a reminder, NO sales on here. Take it to PM or link to an ad on adverts if you wish.

22-06-2012, 09:16	#256
AgaP Registered User Join Date: Apr 2012 Posts: 2 Adverts \| Friends	For anybody who wants to order from The Art Materials Company ( www.artmaterialsco.com ) I ordered stuff from them 3 times. Each time some items were missing. First time they said they will refund money, but they only marked it on their website as refunded and it never reached my bank account. Second time I had to wait one month to get missing items. Third time they send me only half of the items. For 2 weeks I was trying to contact them via email and phone - no reply. Finally I made a claim using chargeback and got my money back. It took 3 months… Their stuff is great but I will never bother again. Last edited by AgaP; 22-06-2012 at 09:20.

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27-06-2012, 15:52	#258
AgaP Registered User Join Date: Apr 2012 Posts: 2 Adverts \| Friends	Last time I ordered items worth around €350. They didn't send me 13 items (worth around €150) out of 40. Items posted to me were also not as I've ordered. Some brushes were smaller some bigger than I've purchased. Some were cheaper some more expensive. They've send different watercolor papers and sketch books than I've ordered. It was one big mess. They don't answer emails and phone calls and address on their website is PO box, so I couldn't ship it back. This company is very unprofessional. Serious retailer should notify you before sending items different than ordered. Lack of customer service is unacceptable. I was waiting around 3 months to get my money back via chargeback. During that time I couldn't use purchased materials… I choose my materials very carefully and it makes for me a difference if I get brush size 18 instead of 6 and it doesn't matter if 18 is more expensive. I needed size 6 for my artwork, but it seams The Art Materials Company knows better.

04-07-2012, 21:57	#259
gillapino Registered User Join Date: Apr 2011 Location: Dublin Posts: 221 Adverts \| Friends	Celebrations on middle abbey street have a really good selection of arts and crafts materials at the mo, and canvases are much cheaper in there than eason's and the art and hobby shop

10-07-2012, 13:23	#261
gillapino Registered User Join Date: Apr 2011 Location: Dublin Posts: 221 Adverts \| Friends	They do a lot of stationary, but a good few art supplys aswell, and craft supplys, such as textured papers, coloured papers, stuff for making your own cards, paints, paint brushes, clays etc. good value aswell, a bit cheaper than easons, thre is also Evans and Reads which can be quite good value aswell.

10-07-2012, 15:09	#262
gordonbombay Registered User Join Date: Jul 2012 Posts: 1 Adverts \| Friends	Hi, a quick question. I am looking for a shop in Dublin city centre that sells latch hook rug kits. Thanks

13-07-2012, 09:39	#265
imokyrok Registered User Join Date: Feb 2009 Posts: 323 Adverts \| Friends	I was in Woodies yesterday and they are selling canvases at half price. They were already cheap so the new prices are very good. Got a few mid sized ones. 300mm x 400mm for €2.75. Larger ones had a some dents so I didn't get any but people may be luckier in their local Woodies. Also for anyone close to Balbriggan there is a shop on Station Road called Around Two Euro and they stock a lot of cheap art supplies which are useful for beginners and those on a budget. Their canvas boards seem grand and I'm trying a few of their stretched canvases as well. A pack of three stretched canvases 300mm x400mm is €7.99. I also picked up a tin of 12 sketching pencils for €2.00 and they seem to do the job with the range going from 6H to 6B.

14-07-2012, 10:02	#266
flyingfarmer Registered User Join Date: Dec 2008 Posts: 22 Adverts \| Friends	Inspiring Ideas in Blanchardstown might be expensive, but it has an amazing range of products and the staff are always very helpful. They have a Christmas card making demonstration ongoing all day today.

16-07-2012, 20:56	#267
Lucid Lock Registered User Join Date: Jan 2012 Posts: 10 Adverts \| Friends	So, was in town (Dublin City) today and unfortunately The Woolen Mills has closed down... just when I needed it alas! I could get what I needed from other surrounding shops (Evans, Hickeys, YellowBrick Road etc) but the fact i had to go to 3 different shops was a bit of a joke tbh Does anyone know if there's a similar shop in Dublin of the same calibre that specialised in sewing/knitting accessories? Hickeys is decent enough, but Woolen Mills was a fail-safe for specialising a specific needs... rare or common AND had a wider variety. THanks.

02-08-2012, 21:29	#268
ibecruisin Registered User Join Date: Aug 2012 Posts: 1 Adverts \| Friends	Are you still looking for a pottery wheel?

08-08-2012, 23:29	#269
bido Registered User Join Date: Nov 2007 Posts: 272 Adverts \| Friends	do you have a pottery wheel? I still need one.

08-08-2012, 23:42	#270
Cork_girl Moderator Join Date: Aug 2004 Location: Dublin Posts: 3,899 Adverts \| Friends Mod: Arts & Crafts, Photographic Events & Projects	Just a reminder, NO sales on here. Take it to PM or link to an ad on adverts if you wish.