AvantCard - MBNA

Galadriel wrote: »

It means you can now view and access your credit card account online like you could before with MBNA.

Yea I know that, but there was a part in t&cs about paperless

Got through there eventually. Had an "inactive" card when it came to registering. They activated the card and when I tried to register it says the details I've supplied aren't correct. Card is now blocked.

Not ringing them again. Going to do a balance transfer to the new card once it arrives. Goodbye Avant.

Davy wrote: »

Is this for the 3d secure?

I blocked mine because the name has to be exactly as its on the card including the 'Mr' which I never had to do before. Rang up today, on hold for about 3 mins and then unblocked and registered perfectly then.

Then fecked up big time, but least its back now with the added bonus of paying online with debit card.

No not for 3D secure.

In order to see my online statement I have to re-register my old MBNA card. I've rang them loads of times not at this point and it's a shambles. I have rang them 6 times today alone and four of those times after pressing "5" to speak to a customer service agent the line has either gone dead or there is silence for 4-5 minutes before I hang up. My main worry is I paid a large sum off the card last week that doesn't seem to be appearing on the voice automated last transactions.

I'll figure out where that's gone in time once the new card arrives. I don't think this is really how to inspire confidence in a new service.

branners69 wrote: »

I am in the same boat. Is there any chance of a reset so you can try again or do you definitely have to call them?

Called them early this morning, surprisingly a call that lasted under 3 mins A very nice rep did the usual and first asked some security questions, then she unblocked my card, and advised I wait 10-15 mins before trying to register again.

Registered just now on a Win7 machine using Firefox, worked first time.

mikkijan wrote: »

Thanks for that update AlmostQuick, that's good to know. I'll wait until early next week before I try again.

I took a chance since people seem to be reporting success at registering today and was pleasently surprised to be able to register without problem.

And suddenly i was able to register my husband's card after the first attempt today!

The payment I made 2 days ago via AIB that had old card number of course doesn't show on their site. I had to make one using Laser card just now, but payment Due Date is tomorrow and of course they'll apply the Late fee now. I wonder how quickly i'll get the reply to my complaint and if they'll find the the money i paid via AIB considering they couldn't even do the simple thing - get the spelling right on their pretty basic site.

Play Bunny wrote: »

I resisted with avantcard , but says " page not available try back later , ??? Am I doing something wrong?

Same here, I hoped I waited long enough since 15th to register, tried just now and getting "Sorry, the page you requested is not available at this time. Please try again later." FFS, week later!!! Entered all the details, clicked register, and getting this??? Why would it not display that message before I entered all the details?? What a complete project failure. How did it not get media attention yet??? Ulster bank problems were all over front pages. Must be because it affected business customers.

Edit: the above is happening with Firefox and Chrome. IE10 keeps on redirecting to Online Banking page every time you click Continue - I suppose this is to lessen frustration as it does not even get to the page where you can enter your card details. A bank struggling with browser variations... Seriously, have they got interns building their website???

birchtree wrote: »

Same here, I hoped I waited long enough since 15th to register, tried just now and getting "Sorry, the page you requested is not available at this time. Please try again later."

This is what I was getting for 3 days when registering my husband's card and suddenly i managed to register it first attempt yesterday eve.

I really wonder if they are still migrating data as my husbands surname is close to the end of the alphabet as well as his account is about 10 years old. Totally opposite situation with my card that was able to register 3 days ago - account only 3-4 years old, surname begins with "H". But, of course, it's only a guess.

Just registered my card a moment ago without any trouble.

Arpad wrote: »

I have just been issued with new 'MBNA branded cards' as my current card is about to expire in May. I have been in contact with Avant about this and they have told me they were posted automatically but to just ignore them, as they won't be issuing me with pin numbers for the new cards.

Yet the only card that will register on their website is the new card!!!!!!!! Looks like another 30 minute on hold call to make in the morning....

I only got a new c/card in early jan with mbna on it, thats the 1 im trying to reg with, im not due a new card until 2015.... Wonder if they will post new 1s with there new name?

It is ridiculous I still can't register my card. When I decided to stop one of my 4 cards so I could change the rate on my MBNA loan it meant the card is no longer active. They say that because there is on security code as there is no card they can't get said code and refuse to let me register it online... even though that is how i pay for the damn card. It is ridiculous!!