Recently the signal to our sky box along with the houses around me had not been working.
Long story short, we have been with SKY for 20yrs+, rang them and asked can we get an upgrade. It costs 100 + 30 installation. Pleaded our case that we surely deserve the upgrade to Sky+ for free due to customer loyalty.
They give this offer to new customers. eventually I give in and accept the charge but do get 20% off for 6month(i think, might be 3months)
found out a person I know rang up really pi$$ed and wanted to cancel. they are now getting the box for free and a cheaper monthly cost.
Some joke the way SKY operate that people who have been loyal get screwed. looking into getting UPC due to this