I was meant to sign on last Tuesday. I had it in my head that it was today (Wednesday - eight days later than it should have been.) I got a letter today to inform me that I should have signed on last tuesday.
It was a genuine mistake. The letter asks me to explain why I didn't sign on.
I'm just wondering how should I deal with this, and what I should expect to happen next? Will my payments be cancelled for any amount of time?