Boards.ie

NIMAN · 05-08-2012, 18:43

Anyone know how Ryanair will react to this scenario?

I have a friend travelling on Tuesday whose 4yr old took a seizure on Friday afternoon,and is still in hospital getting tests done. They are not sure what caused it and are still working on it. The child may be out by tomorrow. But may not.

As you can imagine, its not likely that they are going to travel with the child now. He is best to remain at home. Each parent wants the other to go and take the rest of the family. Neither is mad on this idea.

The specialist said he will provide a letter for Ryanair but my friend is not sure if they wil accept this as reason to get their money back. I know they are hard to please and probably won't.

anyone know where they are likely to stand?

amcalester · 05-08-2012, 18:49

They are unlikely to refund, best bet would be to claim on travel insurance.

mitosis · 05-08-2012, 18:50

Agree with the above. That's what your travel insurance is for, Ryanair are under no obligation to refund.

zagmund · 05-08-2012, 19:37

As above - Ryanair = no. Travel insurance = maybe.

z

superscouse · 05-08-2012, 19:44

Putting it bluntly, Ryanair will say tough luck!

They are not known for any compassion. Of course have a go, maybe they will shock us, but dont bet on it.

If you have travel insurance, inability to travel due to a seizure should be covered but you will need a doctors note.

Let us know if you do get somewhere.....

05-08-2012, 18:43	#1
NIMAN Registered User Join Date: Sep 2005 Location: Here. Posts: 4,029 Adverts \| Friends	Ryanair policy on trying to cancel a trip at short notice Anyone know how Ryanair will react to this scenario? I have a friend travelling on Tuesday whose 4yr old took a seizure on Friday afternoon,and is still in hospital getting tests done. They are not sure what caused it and are still working on it. The child may be out by tomorrow. But may not. As you can imagine, its not likely that they are going to travel with the child now. He is best to remain at home. Each parent wants the other to go and take the rest of the family. Neither is mad on this idea. The specialist said he will provide a letter for Ryanair but my friend is not sure if they wil accept this as reason to get their money back. I know they are hard to please and probably won't. anyone know where they are likely to stand?

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search

05-08-2012, 18:49	#2
amcalester Registered User Join Date: Apr 2008 Posts: 444 Adverts \| Friends	They are unlikely to refund, best bet would be to claim on travel insurance.

05-08-2012, 18:50	#3
mitosis Registered User Join Date: Jun 2012 Location: Urban Posts: 1,125 Adverts \| Friends	Agree with the above. That's what your travel insurance is for, Ryanair are under no obligation to refund.

05-08-2012, 19:37	#4
zagmund Registered User Join Date: Apr 2007 Posts: 1,416 Adverts \| Friends	As above - Ryanair = no. Travel insurance = maybe. z

05-08-2012, 19:44	#5
superscouse Superscouse unLTD Join Date: Mar 2006 Posts: 2,732 Adverts \| Friends	Putting it bluntly, Ryanair will say tough luck! They are not known for any compassion. Of course have a go, maybe they will shock us, but dont bet on it. If you have travel insurance, inability to travel due to a seizure should be covered but you will need a doctors note. Let us know if you do get somewhere.....