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Whyteoktober · 24-07-2012, 15:02

This sh** is so unfair! I bought a phone off a guy at work who bought it off someone else (dead end, basically). As of writing it is only unlockable by the 02, no jailbreak/software method works (04.12.02) so I have no option but to go through 02.

Called them today and it seems that whoever originally owned the phone did "something" that they cant discuss with me (data protection act) and they are unwilling to unlock my phone. The lady confirmed that it wasnt stolen. Even if I were to switch to 02 & put €150 as they request I still wouldnt be able to unlock it because somebody, somewhere did something to an account that isnt mine and as a result I have a €200 brick. Im with "3" because they have an all you can eat data plan for €20p/m & 02 cant match that.

Any ideas please?

smash · 24-07-2012, 15:03

Phone is probably stolen. Can't see another reason.

Whyteoktober · 24-07-2012, 15:04

02 confirmed that the phone wasnt stole.

smash · 24-07-2012, 15:05

They could be just saying that to you. Go and ask in the O2 forum. http://www.boards.ie/vbulletin/forumdisplay.php?f=1479

MarkR · 24-07-2012, 15:07

I'm guessing it's not really yours, according to O2.

smash · 24-07-2012, 15:10

Quote:

Originally Posted by MarkR

I'm guessing it's not really yours, according to O2.

Insurance scam, or someone signed up and never paid a bill.

Nonoperational · 24-07-2012, 15:11

On Three anyway only the original owner can unlock the phone. Probably the same story here.

superscouse · 24-07-2012, 15:13

It could be stolen laser or credit cards were used to buy credit for it.

If it was unregistered they would block it.

Whyteoktober · 24-07-2012, 15:17

It is mine. I paid for it. I have it here in my hand. Can we just assume that Im not lying because its not beyond the realms of possibility that I bought a phone and its locked & someone didnt pay the bil.

T17cH · 24-07-2012, 15:17

O2 will only unlock the phone for the original owner of the phone no matter what you say they wont unlock it for you. Can you get in contact with the original owner and ask them to contact o2 for you? If the phone was stolen o2 would have to report you to the guards for having stolen property. The only thing's the other person could have done is not finish their contract or have reported it lost and claim off insurance (which again o2 would have to report you having a stolen phone).

smash · 24-07-2012, 15:18

Quote:

Originally Posted by Whyteoktober

It is mine. I paid for it.

See this: "I bought a phone off a guy at work who bought it off someone else"

That doesn't really mean it's yours! There's obviously a back story here.

Whyteoktober · 24-07-2012, 15:19

Well they didnt report me! They confirmed that it wasnt stolen or used in a bank robbery.

Whyteoktober · 24-07-2012, 15:25

I spoke to 02 they would have reported me if the phone was stolen, wouldnt they?

T17cH · 24-07-2012, 15:26

well you bought a locked phone off who ever sold it to you o2 have nothing to do with it they have no obligation to unlock it for you. You should have checked what you bought before handing over the cash.

smash · 24-07-2012, 15:26

Are you trolling?

Go and ask in the O2 forum!

24-07-2012, 15:02	#1
Whyteoktober Registered User Join Date: Mar 2012 Posts: 22 Adverts \| Friends	02 Are holding my new phone hostage! HELP!! This sh** is so unfair! I bought a phone off a guy at work who bought it off someone else (dead end, basically). As of writing it is only unlockable by the 02, no jailbreak/software method works (04.12.02) so I have no option but to go through 02. Called them today and it seems that whoever originally owned the phone did "something" that they cant discuss with me (data protection act) and they are unwilling to unlock my phone. The lady confirmed that it wasnt stolen. Even if I were to switch to 02 & put €150 as they request I still wouldnt be able to unlock it because somebody, somewhere did something to an account that isnt mine and as a result I have a €200 brick. Im with "3" because they have an all you can eat data plan for €20p/m & 02 cant match that. Any ideas please?

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24-07-2012, 15:03	#2
smash Registered User Join Date: Jan 2006 Posts: 23,567 Adverts \| Friends	Phone is probably stolen. Can't see another reason.

24-07-2012, 15:04	#3
Whyteoktober Registered User Join Date: Mar 2012 Posts: 22 Adverts \| Friends	02 confirmed that the phone wasnt stole.

24-07-2012, 15:05	#4
smash Registered User Join Date: Jan 2006 Posts: 23,567 Adverts \| Friends	They could be just saying that to you. Go and ask in the O2 forum. http://www.boards.ie/vbulletin/forumdisplay.php?f=1479

24-07-2012, 15:07	#5
MarkR Registered User Join Date: Apr 2002 Location: Shannon Posts: 6,110 Adverts \| Friends	I'm guessing it's not really yours, according to O2.

24-07-2012, 15:11	#7
Nonoperational Registered User Join Date: Jul 2005 Posts: 3,656 Adverts \| Friends	On Three anyway only the original owner can unlock the phone. Probably the same story here.

24-07-2012, 15:13	#8
superscouse Registered User Join Date: Mar 2006 Posts: 2,731 Adverts \| Friends	It could be stolen laser or credit cards were used to buy credit for it. If it was unregistered they would block it.

24-07-2012, 15:17	#9
Whyteoktober Registered User Join Date: Mar 2012 Posts: 22 Adverts \| Friends	It is mine. I paid for it. I have it here in my hand. Can we just assume that Im not lying because its not beyond the realms of possibility that I bought a phone and its locked & someone didnt pay the bil.

24-07-2012, 15:17	#10
T17cH Registered User Join Date: Oct 2004 Location: Waterford Posts: 75 Adverts \| Friends	O2 will only unlock the phone for the original owner of the phone no matter what you say they wont unlock it for you. Can you get in contact with the original owner and ask them to contact o2 for you? If the phone was stolen o2 would have to report you to the guards for having stolen property. The only thing's the other person could have done is not finish their contract or have reported it lost and claim off insurance (which again o2 would have to report you having a stolen phone).

24-07-2012, 15:19	#12
Whyteoktober Registered User Join Date: Mar 2012 Posts: 22 Adverts \| Friends	Well they didnt report me! They confirmed that it wasnt stolen or used in a bank robbery.

24-07-2012, 15:25	#13
Whyteoktober Registered User Join Date: Mar 2012 Posts: 22 Adverts \| Friends	I spoke to 02 they would have reported me if the phone was stolen, wouldnt they?

24-07-2012, 15:26	#14
T17cH Registered User Join Date: Oct 2004 Location: Waterford Posts: 75 Adverts \| Friends	well you bought a locked phone off who ever sold it to you o2 have nothing to do with it they have no obligation to unlock it for you. You should have checked what you bought before handing over the cash.