Bought an LG F1289TD5 washing machine from Harvey Norman in carsick mines with an extended warranty. After just 9 days it is dead, will not turn on at all. Wanted Harvey Norman to give me a replacement but they are refusing until the LG engineer comes out which could take 48 hours (not including the weekend, it died on a Friday).
So even though I feel something that stops working after 9 days should be considered faulty they won't budge. It will be Monday at the earliest before someone verifies that the machine is dead and then organises a replacement so probably 5 days without a machine and 3 small boys at home.
This is poor service in my opinion and I would strongly urge people not to buy LG products or anything at all from Harvey Norman.
A very angry customer.