having been a phone admin in a previous job, I've been assigned the job of getting our PBX up and running in our new office, and I have a few issues.
I was hoping for some guidance, and possibly to get a hold of some cheap or second hand kit.
So, we were in a managed office with 2 ISDN PRIs (4 lines) connected to a ShoreTel ShoreWare BRI30 phone system.
We've moved to a new office and put in 30MB fibre and 4 of UPCs (POTS ?) phones.
Our phone system is on static IPs, 4 handsets, IVR, voicemail basic features, and has a server to manage it running ShoreTel Director.
What I need to do is connect it to our UPC router, and while I was told the box can be connected to a SIP trunk, and UPC were all full of "yes, yes, Yes" when we went to buy it, since we got it installed, they are much less helpful.
Our infrastructure partner reckons we need an Ingate, which they're saying will cost €1500. Seems like a lot, I thought media gateways were more like €150-200, but it could be that I've overestimated the capabilities of our phone system?
Anyone know of an alternative piece of kit, or better still, have outgrown some of their own and would part for it cheaply?