[who_ru]

Originally Posted by sandin

Obviously the OP is the most brilliant individual that ever lived on this planet. He has never ever made a mistake or error and has lived the 100% perfect life. Therefore we shoudl all treat him with absolute utmost respect and never ever make an error when dealing with him.

beyond idiotic.

[Srameen]

Jeez, You really are making a mountain out of this very small ant hill. An error was made and they will fix it. It happens; get over it. I actually think they handled it well.

[who_ru]

Originally Posted by coylemj

Getting a cash refund for a credit card transaction is pretty rare, given that the store has to pay a % of the transaction to the handling company. !

and of course i wasn't getting charged interest on the 500 euro that they took from my credit card account.

[Newaglish]

Originally Posted by who_ru

and of course i wasn't getting charged interest on the 500 euro that they took from my credit card account.

I thought you hired the clubs on the 20th of April? How are you possibly paying interest on your card for this amount already?

[Srameen]

Originally Posted by who_ru

and of course i wasn't getting charged interest on the 500 euro that they took from my credit card account.

Bleeding Nora! What interest have you paid so far?????

[Nonoperational]

Your not paying any interest. Stop being hysterical. The refund failed for some reason and now they're doing it again. If that's not ok they offered you cash.

Your not from the UK.

[who_ru]

Originally Posted by Newaglish

I thought you hired the clubs on the 20th of April? How are you possibly paying interest on your card for this amount already?

the interest is applied from the day the transaction occurred (20/04/2012), not when the next billing date happens.

[Newaglish]

Originally Posted by who_ru

the interest is applied from the day the transaction occurred (20/04/2012), not when the next billing date happens.

Say your billing date is the first of the month. On May 1st you will get a bill - this bill will include all purchases in April and will be due on June 1st. Only after June 1st do you start incurring late fees on this charge. If the shop gives you the money, you just use that to pay off that bill, no fees/interest incurred!

You know how a credit card works, right?

[who_ru]

Originally Posted by Newaglish

Say your billing date is the first of the month. On May 1st you will get a bill - this bill will include all purchases in April and will be due on June 1st. Only after June 1st do you start incurring late fees on this charge. If the shop gives you the money, you just use that to pay off that bill, no fees/interest incurred!

You know how a credit card works, right?

yes i do, and thanks for pointing that out.

[susiespark]

Can't really see the problem. An error occurred, it's being sorted and OP will get refund, albeit a little later than planned. Can sympathise to a certain extent that the error happened in the first place, but that's life. I think they've acted honorably in this instance though.

Once I pay off my credit card within a set no. of days I'm not charged interest, thus I have never paid any interest on it. Thought they were all the same but am open to correction.

Both my OH and dad play golf so consequently I've been a customer of McGuirks for years. Without exception I've found them to be very professional, efficient and helpful over the years. I bought something at Christmas and it was the wrong thing. They offered a full refund even though there was nothing wrong with it... I always leave their stores feeling that they're good at what they do.

[Srameen]

Originally Posted by who_ru

the interest is applied from the day the transaction occurred (20/04/2012), not when the next billing date happens.

You can't understand Credit Card transactions after making that statement.

I see all the replies on the Golf Forum agree with those here. I think you can take it then that this is a non-issue and you are over-reacting big time.

[matt-dublin]

Op, you're over reacting here, you're getting your refund. The fact you're being overly pedantic about it being mishandled isn't going to win you any sympathy here.

At the end of the day they're giving you your money back less rental, which realistically they probably don't have to do since there was nothing faulty with the product itself.

Stop complaining and be thankful you're getting your money back. Then go get fitted for your next set of clubs before purchasing them

[who_ru]

Originally Posted by susiespark

Can't really see the problem. An error occurred, it's being sorted and OP will get refund, albeit a little later than planned. Can sympathise to a certain extent that the error happened in the first place, but that's life. I think they've acted honorably in this instance though.

Once I pay off my credit card within a set no. of days I'm not charged interest, thus I have never paid any interest on it. Thought they were all the same but am open to correction.

Both my OH and dad play golf so consequently I've been a customer of McGuirks for years. Without exception I've found them to be very professional, efficient and helpful over the years. I bought something at Christmas and it was the wrong thing. They offered a full refund even though there was nothing wrong with it... I always leave their stores feeling that they're good at what they do.

I'm glad to hear that people have good things to say about McGuirks, i'd be very worried indeed if that wasn't the case.

they have a good store, good stock and generally are helpful.

so perhaps mine was an exception rather than the norm, but with 465 euros seemingly gone into thin air, and had i not contacted them, maybe i wouldn't have been contacted at all.

i went to the store today and was refunded the money ( some people here think i was out of order for even asking for it ) and as i left they guy said to me 'if the money shows up in your account be sure to let us know'.

i'll leave it to others to make of what they want of that comment. but when was the last time you made a payment for a good/service with a credit card and subsequently the money wasn't deducted?

like i said, they didn't make the refund, and it all could have been resolved so easily by them saying.........'you know what it appears that the payment didn't happen for some reason'. But no, their first line of defence was ' oh no we've made the refund, we checked with our bank and it's refunded'.

over and out.

[who_ru]

Originally Posted by matt-dublin

At the end of the day they're giving you your money back less rental, which realistically they probably don't have to do since there was nothing faulty with the product itself.

Stop complaining and be thankful you're getting your money back. Then go get fitted for your next set of clubs before purchasing them

what are you on about here? i never said there was anything faulty about anything.

maybe you're not with it.

[Srameen]

Originally Posted by who_ru

I'm glad to hear that people have good things to say about McGuirks, i'd be very worried indeed if that wasn't the case.

they have a good store, good stock and generally are helpful.

so perhaps mine was an exception rather than the norm, but with 465 euros seemingly gone into thin air, and had i not contacted them, maybe i wouldn't have been contacted at all.

i went to the store today and was refunded the money ( some people here think i was out of order for even asking for it ) and as i left they guy said to me 'if the money shows up in your account be sure to let us know'.

i'll leave it to others to make of what they want of that comment. but when was the last time you made a payment for a good/service with a credit card and subsequently the money wasn't deducted?

like i said, they didn't make the refund, and it all could have been resolved so easily by them saying.........'you know what it appears that the payment didn't happen for some reason'. But no, their first line of defence was ' oh no we've made the refund, we checked with our bank and it's refunded'.

over and out.

For goodness sake! He's still complaining!