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29-02-2012, 13:59   #1
zerks
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Saorview segment on Ear To The Ground.

Ear To The Ground did a segment on Saorview,for the most part it was informative and explained the topic in clear laymans terms.

BUT!! It also demonstrated the severe lack of knowledge among the public about what saorview is.They visited Dungarvan and did a quick vox pop,only 2 women knew about saorview as they had it up & running at home.

It was also very strange that the installer put up an aerial despite the customer already having 3 suitable ones on his chimney,plus he didn't run a cable from the new aerial yet was able to connect one to the saorview box and get a signal.

The most serious issue was the statement from Brian Geraghty about door to door sales.It seems they have backtracked on their no door to door sales policy as he said "Neither saorview or RTE will send anyone door to door,however there are very very good installers out there who are calling around offering an install service". None of the reputable guys seem to be doing this judging by the posts in this forum.
What about all the not so good installers out there who are calling around or dropping flyers?

Here's the video from RTEPlayer,the segment starts around the 17 minute mark or so.
http://www.rte.ie/player/#!v=1138170
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29-02-2012, 16:09   #2
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That installer obviously didn't do any health & safety training either.
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29-02-2012, 16:26   #3
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That installer obviously didn't do any health & safety training either.
He also forgot to cable to the antenna

I noticed the Triax 537 combo beside the Saorview logo in Irwins store
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29-02-2012, 16:52   #4
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Talk about double standards, Saorview say that they advise that the public use an Installer from 1 of the 3 Trade Bodies yet on this programme shown to the public they use a unregistered/unrecognised installer who is advertising Saorview on his Website.
What a complete Balls up RTE.

saorview wants to work with the local installer


Yeah Right

it's 11 months later saorview

Last edited by Navarre; 29-02-2012 at 23:30.
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29-02-2012, 16:54   #5
watty
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Originally Posted by zerks View Post

The most serious issue was the statement from Brian Geraghty about door to door sales.It seems they have backtracked on their no door to door sales policy as he said "Neither saorview or RTE will send anyone door to door,however there are very very good installers out there who are calling around offering an install service". None of the reputable guys seem to be doing this judging by the posts in this forum.
Door to Door should be banned.
  • It makes crime easier (Distraction Theft)
  • It exploits the Door to Door salespeople. They do it a short while and give up as you have to lie to make the sales to get adequate commission. Huge turn-over in "staff". The sales per person on average simply isn't there to pay a sensible salary, so they always offer attractive sounding commission.
  • It exploits the vulnerable. Less vulnerable people will rarely ever buy off a Door to Door person.
  • It Mis-sells. The people are untrained except in sales techniques and many will do anything to get a sale.

I've tried it when I was younger and naive, both for others and myself. It's un-ethical.

We have enough advertising via billboards, leaflet shots, direct mail, Radio, Newspapers, TV.

Direct phone selling should be illegal too.

Door to Door is "Human delivered" Spam. It's worse than spam. Which is actually illegal to your Fax or eMail.
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29-02-2012, 16:59   #6
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The installer on that did a rotten job with that ariel too, completely messed up the appearance of the side of the guy's house. Puzzled me why he chose to do it that way when there were already ariels on the roof. Even if these ariels weren't suitable for Saorview, the location was far more appropriate.

It was such a nice house and to have your man sticking that giant pole out of the side of it just seemed wrong.
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29-02-2012, 17:44   #7
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It was such a nice house and to have your man sticking that giant pole out of the side of it just seemed wrong.
True, but perhaps that's what the householder wanted. Who knows.

To be honest, it looked like the job was staged for tv purposes as he packed up and left without running a cable as said above. It served its purpose in showing someone who knows nothing what might be involved and what to expect.
He probably used the existing aerial setup in reality.
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29-02-2012, 17:45   #8
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That installer obviously didn't do any health & safety training either.
I couldn't believe it when I saw it. Saorview can spout on about the aerial installation business being unregulated but we are regulated by the health and safety laws. The installer broke all the working at heights regulations, no harness is one thing but he had no PPE whatsoever, How can RTE put that on? That was a terrible impression to give about our business, it made it seem as if everyboby is the same
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29-02-2012, 17:51   #9
cast_iron
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Talk about double standards, Saorview say that they advise that the public use an Installer from 1 of the 3 Trade Bodies
No, they don't as far as I'm aware. Can you show me where they say that?

Quote:
yet on this programme shown to the public they use a unregistered/unrecognised installer who is advertising Saorview on his Website.
I agree. It seems he should not be using the logo on his site.
Maybe he has a link to the authorised retailer that is not obvious?
But that's just speculation.

In any case, the job went through a registered agent, and it's not RTE's job to ensure that business uses installers from the one of the 3 trade bodies.
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29-02-2012, 18:17   #10
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No, they don't as far as I'm aware. Can you show me where they say that?

I agree. It seems he should not be using the logo on his site.
Maybe he has a link to the authorised retailer that is not obvious?
But that's just speculation.

In any case, the job went through a registered agent, and it's not RTE's job to ensure that business uses installers from the one of the 3 trade bodies.
It is RTE's business to police their logos, installers are not allowed use any Saorview logo on their website.

I had a look at the website name on the side of the installers van and surprise surprise
http://damienwalsh.com/Damien_Walsh_..._From_RTE.html
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29-02-2012, 18:25   #11
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It is RTE's business to police their logos, installers are not allowed use any Saorview logo on their website.
If you read back, I think I said I above I agree that he probably should not be using the logo.

However, authorised retailers can use the logo. Perhaps there is a link between the retailer and installer that qualifies him. Or perhaps not. In fact, it's unlikely there is enough of a link to warrant it, but we may not have the full facts of the case.
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29-02-2012, 18:32   #12
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If you read back, I think I said I above I agree that he probably should not be using the logo.

However, authorised retailers can use the logo. Perhaps there is a link between the retailer and installer that qualifies him. Or perhaps not. In fact, it's unlikely there is enough of a link to warrant it, but we may not have the full facts of the case.
Wasn't having a go at you, installers are in no way permitted to use the Saoview logo as in the link to this installers website, it doesn't matter what relationship they have with any retailer, they simply cant do it according to Saorview yet they feature an installer who is breaching this, it beggars belief, sure I might as well book A Saorview wrap for my van, anyone know a good sign writer?
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29-02-2012, 18:42   #13
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more here

http://www.boards.ie/vbulletin/showt...194520&page=31
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29-02-2012, 18:46   #14
cast_iron
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installers are in no way permitted to use the Saoview logo as in the link to this installers website, it doesn't matter what relationship they have with any retailer, they simply cant do it according to Saorview
Where do they say this? I keep asking for proof of these claims but no one is coming up with it.
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29-02-2012, 18:56   #15
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A representative of saorview said here on this post http://www.boards.ie/vbulletin/showp...&postcount=412


If you seek the assistance of an aerial/dish installer, SAORVIEW recommends you use an installer who is a member of one of the following bodies. The CAI, ISAA, or the National Guild of Maser Craftsmen.

not in this Video
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