| 27-03-2012, 14:53 | #46 |
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Yep, my brother works in a supermarket and they get it delivered for him, there still seems to be a bit of a delay in it but that could be down to him not being told it has arrived, and it is nothing like the delays that have been mentioned here.
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| 27-03-2012, 17:22 | #47 | |
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) and it gets kept for me by them
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| 30-03-2012, 10:49 | #49 |
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i received the dvd mug and issues 2 and 3 and thats been it so far, i rang last week and i eventually got though on another attempt this morning. They told me that on the 20th Feb issues 4 and 5 and the book ends were posted to me, i didn't get them. She was adament that they were posted she couldn't give me a tracking number they don't do them for some reason and she told me that they would sent them out again at the end of the month.I couldn't believe she was actually getting thick with me on the phone anyway i said that if it was posted on the 20th Feb and you presumed i got them, then why wasn't issues 6 and 7 posted out on the 20th March she couldn't give me an answer. I reckon i'll be calling again in a fortnight.
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| 30-03-2012, 10:54 | #50 |
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Location: London
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I have to say, lads, I've had a few magazine subscriptions over the last 4-5 years and none of them have been anywhere near as bad as what you're describing on here.
If I were ye I'd cancel and see if I could convince a local newsagent to get them in for me. They have to be reasonably timely with newsagents because those are returnable orders and they get penalised for shipping delays. (I know, I know, such concepts are alien to anyone used to the vagaries of the Direct Market... )
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| 30-03-2012, 14:06 | #51 | |
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But yes, this service is unacceptable, When I have My " Free" gifts I will be canceling the subscription, Hopefully I will have something for My troubles. p.s. The Mug " Free" gift that came with the first, was Not the one pictured on the website, More like an eggcup than a mug. |
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| 30-03-2012, 14:22 | #52 | |
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| 30-03-2012, 20:35 | #53 |
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Turns out to be the Missing "Venom" & " Ultimate's" Editions.
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| 31-03-2012, 22:55 | #57 |
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| 05-04-2012, 10:16 | #58 |
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Just a little update. After emailing them on the 19th March, I finally received this reply:
"Thank you for your email and please accept our profound apologies for the delayed response. Please be advised that issues 4, 5 and the Zap Book ends were sent out on 20/02/2012. Please confirm if you have received these or if we need to replace them. Please do not hesitate to contact us should you require further assistance." Funny the way the date is the same as scaryspacedude, no? |
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| 05-04-2012, 14:25 | #59 |
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This week it's Incredible Hulk - Silent Screams
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| 16-04-2012, 12:13 | #60 |
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Received Winter Solder and Silent Screams this morning.
Never got The Ultimates: Super-Human The Amazing Spider-Man: Birth of Venom Thor: Reborn Very pissed off at this level of service and it's near impossible to get through on the phone |
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