[Dravokivich]

Originally Posted by robd

Don't use online topup feature myself.

I did read a post on railusers from yesterday:

While a lot of their info may be right, I'd be curious where they are getting that.

[Tarabuses]

Originally Posted by Draupnir

To answer your question, coincidentally I only started commuting on the LUAS daily in the first week of December due to an office relocation.

Does the LUAS go to Conclusion City? I'll see you there!

It's not on the Green Line

[markpb]

Originally Posted by Dravokivich

While a lot of their info may be right, I'd be curious where they are getting that.

Talking to people in the NTA coordinating the project presumably.

[Carawaystick]

http://catless.ncl.ac.uk/Risks/26.70.html#subj9


/OT when I'm writing a post, I can't see the post numbers, is this the same for everyone?

Has anyone any idea why the online topup takes so long? considering normal credit card transactions go through immediately?



Re. tagging of busses? who decided it'd take too long to tag off? If enough tag off validators were placed in the corridor between the stairs and the doors, it should work. Considering the increase in boarding times by no driver interaction.

[BenShermin]

Noticed this last year on trams in Flanders in Belgium. I've absolutely no idea what the numbers are for but it dawned on me today that a validator like this could be the solution for the problems with Leap on Dublin Bus.

I assume the paper ticket validator under the Leap validator on Dublin Bus will be a thing of the past soon, so why not use this extra space to install a machine like the one above with numbers on it that links into the Leap validator above. Passengers can swipe their Leap and then press the button underneath that corresponds to the amount of stages they're travelling thus completely removing driver interaction.

Of course such a system would work easier under a zonal system!!

[NickDrake]

the depost thing is a myth. I had 1 euro on my card. I had not touched my deposit. I went to get the Dart after work and it said no funds.

So much for having the deposit.

[dublinman1990]

Originally Posted by NickDrake

the depost thing is a myth. I had 1 euro on my card. I had not touched my deposit. I went to get the Dart after work and it said no funds.

So much for having the deposit.

It is not expected that the leap card hasn't got the deposit counted on the card. The deposit I'll say is probably spent on administration, wages and probably advertising.

The advertising on the leap card is very wasteful because their website is not displayed properly due to a lack of the address showing up in your computer domain.

Supposedly, the fare you had on the card, was a student, child, or an adult?

[robd]

Originally Posted by Carawaystick

Has anyone any idea why the online topup takes so long? considering normal credit card transactions go through immediately?



Re. tagging of busses? who decided it'd take too long to tag off? If enough tag off validators were placed in the corridor between the stairs and the doors, it should work. Considering the increase in boarding times by no driver interaction.

For about the 100th time the card and validators are offline. The validators need to be informed of the topup which they are overnight. This is required cause of requirement for high speed transaction. This is how smart card systems work internationally.

Dublin Bus decided I guess. I suspect they don't want to put a line of tag-off validators there because people could tag on and then tag off quickly, thus underpaying for their journey. Dublin Bus seem to have a policy of rarely doing fare checks these days.

Also I don't think validator is aware of location at the moment. Certainly ticket machine is not and requires driver to update stages manually, which they often do not do. Would require a solution where realtime location system is fed to ticketing/validating solution.

They certainly need to try harder to come up with a passenger driven solution though.

[robd]

Originally Posted by BenShermin

Dublin Bus generally don't trust their customers much. Requiring user to select correct fare would likely not be accepted for fear of passengers underpaying.

Other than that, looks like a good idea.

[monument]

Originally Posted by robd

Dublin Bus decided I guess. I suspect they don't want to put a line of tag-off validators there because people could tag on and then tag off quickly, thus underpaying for their journey. Dublin Bus seem to have a policy of rarely doing fare checks these days.

Also I don't think validator is aware of location at the moment. Certainly ticket machine is not and requires driver to update stages manually, which they often do not do. Would require a solution where realtime location system is fed to ticketing/validating solution.

They certainly need to try harder to come up with a passenger driven solution though.

The latter sounds more likely to be the problem and can be solved by a time-based approach (like Travel 90).

The former (ie tag on and off quickly) isn't really an excuse, as even if there was a mid or back door validator, 90% of passengers still would be sitting/standing away from it. You have a time delay from when you tag on to when you can tag off (like Luas etc) and you still need some ticket inspectors (who are stil around, just very targeted).

[AlekSmart]

Originally Posted by monument

The latter sounds more likely to be the problem and can be solved by a time-based approach (like Travel 90).

The former (ie tag on and off quickly) isn't really an excuse, as even if there was a mid or back door validator, 90% of passengers still would be sitting/standing away from it. You have a time delay from when you tag on to when you can tag off (like Luas etc) and you still need some ticket inspectors (who are stil around, just very targeted).

Or....incredibly enough,let the NTA,ITIB,RPA and the assembled cast of hugely qualified and well renumerated Public Transport Professionals and Administrators recognize the actual accepted level of FLAT FARE....€2.

It's the denomination almost all of my mid journey (€1.40-€1.90) pasengers are dropping in,not seeking and in some cases telling me don't bother with the change...

Thats the reality of platform life now.....€2 is an acceptable level of charge for a Flat Fare.

Make it so.

The current nonsense is an antedeluvian mess,which Dublin Bus adheres to as it has to maintain it's cash flow,something I fear will rebound badly as people get fed up with all the faffing about at the front.

It's incredible that LeapCard was allowed to be developed as a standalone entity whilst the basic operational methdologies were allowed to develop seperately like branches on a wild bush.

The mistakes were made 12 years ago...they were recognized then,flagged at various points en-route and are more than apparent now as the thing is wheeled about the mean-streets.

If ever the NTA needed a motto it should be.......

KEEP IT SIMPLE,STUPID.......(KISS)

[Victor]

Originally Posted by NickDrake

the depost thing is a myth. I had 1 euro on my card. I had not touched my deposit. I went to get the Dart after work and it said no funds.

So much for having the deposit.

Check your transaction history on www.leapcard.ie - you will need to register the card. If there is definitely a problem, talk to customer care.

www.leapcard.ie

Email
customer.care@leapcard.ie
Please ensure that you include your Leap Card number and contact details in your email to help us respond to your query.

Phone
1850 824 824

Monday to Friday 7am to 7pm
Saturday and Bank Holidays 9am to 3pm
Closed Sundays, Christmas Day, St. Stephens Day and New Year’s Day

Post
Leap Card Customer Care
PO BOX 12119
Dublin 24

Originally Posted by BenShermin

http://images112.fotki.com/v189/phot...rt10519-vi.jpg

Noticed this last year on trams in Flanders in Belgium. I've absolutely no idea what the numbers are for but it dawned on me today that a validator like this could be the solution for the problems with Leap on Dublin Bus.

I assume the paper ticket validator under the Leap validator on Dublin Bus will be a thing of the past soon, so why not use this extra space to install a machine like the one above with numbers on it that links into the Leap validator above. Passengers can swipe their Leap and then press the button underneath that corresponds to the amount of stages they're travelling thus completely removing driver interaction.

Of course such a system would work easier under a zonal system!!

I imagine the 1-10 relates to the number of stops or zones that you are going.

Originally Posted by dublinman1990

It is not expected that the leap card hasn't got the deposit counted on the card. The deposit I'll say is probably spent on administration, wages and probably advertising.

No it isn't, because hte customer can spend it at any time. The costs of hte system are carried by the NTA and the operators.

The advertising on the leap card is very wasteful because their website is not displayed properly due to a lack of the address showing up in your computer domain.

This seems to have been fixed.

[n97 mini]

Originally Posted by Victor

This seems to have been fixed.

Their SSL Certificate is for www.leapcard.ie and not leapcard.ie (silly, amateur mistake for whoever registered it).

Some browsers still baulk at leapcard.ie because of this, namely Chrome.

[Stevek101]

Originally Posted by n97 mini

Their SSL Certificate is for www.leapcard.ie and not leapcard.ie (silly, amateur mistake for whoever registered it).

Some browsers still baulk at leapcard.ie because of this, namely Chrome.

Not for the last few days.

[n97 mini]

Originally Posted by Stevek101

Not for the last few days.

Your browser is probably caching your choice to accept.

Try https://leapcard.ie





Now that I check it I see that IE also baulks, as does FF.