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billbond4 · 16-12-2011, 16:00

Is their a possiblity to buy an unlimited text bundle on post pay?

GIMP · 20-12-2011, 01:05

Yes, this was opened up last Jan/Feb timeframe. Will look into this..

Paul you never got back to me on this (not able to receive mms from 3 Ireland) of course when I contacted them (3 Irl) they insist nothing is wrong. The week the agreement was announced last Jan/feb between the networks I remember testing and it didn't work back then either. Any chance you could raise this with Fujitsu to investigate with 3.

**Tesco Mobile: Paul** · 20-12-2011, 08:29

Quote:

Originally Posted by GIMP

Yes, this was opened up last Jan/Feb timeframe. Will look into this..

Paul you never got back to me on this (not able to receive mms from 3 Ireland) of course when I contacted them (3 Irl) they insist nothing is wrong. The week the agreement was announced last Jan/feb between the networks I remember testing and it didn't work back then either. Any chance you could raise this with Fujitsu to investigate with 3.

Hi GIMP, yes sorry I did follow up with our tech team who investigated and 3 did have a problem on their side with one of the SMS links to us which would have caused an intermittent issue. A ticket was opened with them. Let me follow up on this. regards Paul

**Tesco Mobile: Paul** · 20-12-2011, 08:31

Also to follow up on the other item regarding not being able to view My Tesco Mobile via Tesco Mobile Data - the team are working on this and I expect a resolution after Christmas.

We are also looking to introduce a text app where you can check your balances ata any time from the phone.

regards
Paul

GIMP · 20-12-2011, 09:58

Appreciate the update Paul.

Nyum Nyum · 20-12-2011, 21:52

Quick question if I may to Paul?

Phone: HTC Radar (Windows Phone) with Tesco sim (PAYG) + 1GB data bundle

Problem: Can't download from the Marketplace. It always says - "The Windows Live ID service is unavailable at the moment. Try again later" - Yet it works on wi-fi (Meteor and O2).

Regular internet browsing is perfectly fine by the way.

Is this a Tesco data issue or a Microsoft issue or something else?

Thanks in advance

GIMP · 20-12-2011, 23:47

Quote:

Originally Posted by GIMP

Yes, this was opened up last Jan/Feb timeframe. Will look into this..

Paul you never got back to me on this (not able to receive mms from 3 Ireland) of course when I contacted them (3 Irl) they insist nothing is wrong. The week the agreement was announced last Jan/feb between the networks I remember testing and it didn't work back then either. Any chance you could raise this with Fujitsu to investigate with 3.

Hi Paul

Mms problem seems to be resolved now. Now when I get access to Selfcare I will be a Tesco lifer

**Tesco Mobile: Paul** · 21-12-2011, 09:01

Quote:

Originally Posted by Nyum Nyum

Quick question if I may to Paul?

Phone: HTC Radar (Windows Phone) with Tesco sim (PAYG) + 1GB data bundle

Problem: Can't download from the Marketplace. It always says - "The Windows Live ID service is unavailable at the moment. Try again later" - Yet it works on wi-fi (Meteor and O2).

Regular internet browsing is perfectly fine by the way.

Is this a Tesco data issue or a Microsoft issue or something else?

Thanks in advance

Hi there

It should work. Only think I noticed on Windows 7 phones is that there seems to be nowhere to set MMS settings but this shouldnt matter in this case.

We dont have any proxy settings so as long as our apn (tescomobile.liffeytelecom.com) is set in the right place it should work.

regards
Paul

Nyum Nyum · 21-12-2011, 16:03

Thanks Paul, I might reset the phone to see if that does any good.

nadel302008 · 26-12-2011, 18:00

Hi Paul !!!

Im a verry happy Tesco customer and would like to know if there are plans to do broadband Internet for the PC at home

du Maurier · 27-12-2011, 11:40

Is one charged 20 cent on Tesco Mobile everytime customer care representatives are called?

ubuntulinux · 27-12-2011, 17:50

Quote:

Originally Posted by nadel302008

Hi Paul !!!

Im a verry happy Tesco customer and would like to know if there are plans to do broadband Internet for the PC at home

I think Paul mentioned mid 2012 for a Mobile Broadband Product launch,only 3G speeds currently.

**Tesco Mobile: Paul** · 28-12-2011, 11:27

Quote:

Originally Posted by billbond4

Is their a possiblity to buy an unlimited text bundle on post pay?

Hi billbond

Not at the moment but we are looking at Pay Monthly addons early next year.

regards
Paul

**Tesco Mobile: Paul** · 28-12-2011, 11:27

Quote:

Originally Posted by nadel302008

Hi Paul !!!

Im a verry happy Tesco customer and would like to know if there are plans to do broadband Internet for the PC at home

Yes we are looking at mobile broadband in 2012.

**Tesco Mobile: Paul** · 28-12-2011, 11:28

Quote:

Originally Posted by du Maurier

Is one charged 20 cent on Tesco Mobile everytime customer care representatives are called?

Yes its 20c per call (not per minute) or 1 minute from your Pay Monthly minutes bundle.

regards
Paul

20-12-2011, 01:05	#47
GIMP Registered User Join Date: Nov 2011 Posts: 161 Adverts \| Friends	Yes, this was opened up last Jan/Feb timeframe. Will look into this.. Paul you never got back to me on this (not able to receive mms from 3 Ireland) of course when I contacted them (3 Irl) they insist nothing is wrong. The week the agreement was announced last Jan/feb between the networks I remember testing and it didn't work back then either. Any chance you could raise this with Fujitsu to investigate with 3. Last edited by GIMP; 20-12-2011 at 03:45.

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16-12-2011, 16:00	#46
billbond4 Registered User Join Date: Oct 2003 Location: Westmeath,Athlone Posts: 1,194 Adverts \| Friends	Is their a possiblity to buy an unlimited text bundle on post pay?

20-12-2011, 08:31	#49
Tesco Mobile: Paul Verified representative Join Date: Nov 2010 Location: Tesco Mobile HQ Posts: 1,165 Adverts \| Friends	Also to follow up on the other item regarding not being able to view My Tesco Mobile via Tesco Mobile Data - the team are working on this and I expect a resolution after Christmas. We are also looking to introduce a text app where you can check your balances ata any time from the phone. regards Paul

20-12-2011, 09:58	#50
GIMP Registered User Join Date: Nov 2011 Posts: 161 Adverts \| Friends	Appreciate the update Paul.

20-12-2011, 21:52	#51
Nyum Nyum Registered User Join Date: Sep 2002 Location: Now I'm in Cork Posts: 773 Adverts \| Friends	Quick question if I may to Paul? Phone: HTC Radar (Windows Phone) with Tesco sim (PAYG) + 1GB data bundle Problem: Can't download from the Marketplace. It always says - "The Windows Live ID service is unavailable at the moment. Try again later" - Yet it works on wi-fi (Meteor and O2). Regular internet browsing is perfectly fine by the way. Is this a Tesco data issue or a Microsoft issue or something else? Thanks in advance

21-12-2011, 16:03	#54
Nyum Nyum Registered User Join Date: Sep 2002 Location: Now I'm in Cork Posts: 773 Adverts \| Friends	Thanks Paul, I might reset the phone to see if that does any good.

26-12-2011, 18:00	#55
nadel302008 Closed Account Join Date: Jul 2010 Posts: 25 Adverts \| Friends	Hi Paul !!! Im a verry happy Tesco customer and would like to know if there are plans to do broadband Internet for the PC at home

27-12-2011, 11:40	#56
du Maurier Registered User Join Date: Jun 2011 Posts: 1,039 Adverts \| Friends	Is one charged 20 cent on Tesco Mobile everytime customer care representatives are called?