IMPORTANT NOTE FOR THOSE NEW TO TICKET PORTAL -
There is a 10% charge on all tickets sold on the portal plus a €20 admin charge per transaction.
You cannot buy different category tickets for the same match ie. If you buy a CAT 1 ticket for IRE Vs. CRO ,you cannot buy a CAT 2 or 3 for the game.
You cannot buy tickets for different matches on the same date.
You cannot buy more than 4 tickets per match.
"The number of tickets you have selected is not available. Please reduce the number of tickets you are requesting".
The amount of tickets you have selected are not available on the portal at that time,you need to reduce the number to proceed to the payment screen.
“You have selected 0 tickets"
This means the tickets are gone .
I got tickets and i can see them in "My Tickets" section but i have not received any e-mail, do i have them? or do i have to wait for confirmation email?
If the tickets appear in "My Tickets" section you have them,sometimes you wont receive an email confirmation.Check your credit card ,the transaction should show up within 3 days.
If you see the loading screen after you enter your credit card details you probably have the tickets. Processing can be very slow,often over 10 minutes.If you have been successful they will show up in "My Tickets" section when you log back in.
Go to the chrome store and download the Page Monitor and Auto refresh.they will appera on the top right of the screen ,click them to use them.
Google "reloadevery" and download this extension it will auto refresh the page for you ,set it by right clicking on the mouse on the portal page.
Both chrome and firefox extensions are used to auto refresh the portal web page, recommend setting every 30seconds.
Page monitor is 'the alarm' which rings every time there is a change on the page so if a new game comes up the bell will ring. Some extensions you can put in specific keyword such as IRL and it will only ring when IRL games come up. (Lads I'm not too sure about this one I never used it so change this if you know how if works properly)
And it is also recommended to have credit card details copied from a word document to paste into CC section to speed up buying tickets.
And newbies should select some tickets just to go into the payment page just to see what the payment process is like etc.Just don't complete the transaction.