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Crystal Palce +2 Yay or Nay?

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24-08-2011 2:24pm

#1

ft9

Registered Users Posts: 4,408 ✭✭✭

Join Date: July 2010

Posts: 4269

So heres a poll to see how many people got on the Palace +2 handicap last night with Paddypower, and how many people have been told to either feck off or that their getting paid.

Im gonna make the poll public so please state your method of withdrawing so people in the same boat can compare.

I think this poll is a good idea as theres so much posting going on in tips thread, its all over the place.

Did Paddypower say they will pay you as goodwill gesture onb Palace +2? 23 votes

Yes. PP have promised to pay me

0%

No. PP have taken back my winnings, no goodwill gesture here

100%

23 votes

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#2 24-08-2011 2:31pm
ft9

Registered Users Posts: 4,408 ✭✭✭

Join Date: July 2010

Posts: 4269

No. PP have taken back my winnings, no goodwill gesture here
PP have said I will be paid in full as a good will gesture.

I withdrew winnings straight after final whistle via Visa debit card.

Funds have not yet landed in my bank acc, but I expect them in a day or so.

Edit; meant to put this in football thread, can it be moved please?

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#3 24-08-2011 2:39pm
TheJackAttack

Registered Users Posts: 492 ✭✭

Join Date: January 2011

Posts: 474

No. PP have taken back my winnings, no goodwill gesture here
Withdrew Visa debit ..Goodwill gesture for me

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#4 24-08-2011 2:40pm
ft9

Registered Users Posts: 4,408 ✭✭✭

Join Date: July 2010

Posts: 4269

No. PP have taken back my winnings, no goodwill gesture here
Can those who voted no payment elaborate on withdraw method etc

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#5 24-08-2011 2:41pm
MoscowFlyer

Registered Users Posts: 1,886 ✭✭✭

Join Date: August 2011

Posts: 1837

No. PP have taken back my winnings, no goodwill gesture here
Withdrew via Mastercard both at HT (Palace +1) then at FT (Palace +2). Live Help said I was getting paid.

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#6 24-08-2011 2:41pm
bkelly86

Registered Users Posts: 99 ✭✭

Join Date: September 2009

Posts: 82

Withdrew to my laser card straight after match, PP say withdrawal has been cancelled and live help deny any knowledge of these other "goodwill gestures".

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#7 24-08-2011 2:43pm
Vanbis

Closed Accounts Posts: 3,724 ✭✭✭

Join Date: October 2008

Posts: 3622

No. PP have taken back my winnings, no goodwill gesture here
My account was minus my winnings last night and then this morning a couple of hours late my balance was showing €0.00.

PP confirmed payment as goodwill gesture.

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#8 24-08-2011 2:44pm
buckfasterer

Registered Users Posts: 2,198 ✭✭✭

Join Date: January 2008

Posts: 2141

Got told to feck off on live help and phone. Email sent away so see wat happens now. I withdrew at half time and full time, visa debit card.

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#9 24-08-2011 2:48pm
ft9

Registered Users Posts: 4,408 ✭✭✭

Join Date: July 2010

Posts: 4269

No. PP have taken back my winnings, no goodwill gesture here

buckfasterer wrote: »

Got told to feck off on live help and phone. Email sent away so see wat happens now. I withdrew at half time and full time, visa debit card.

If you can't get paid and I do, I'l Paypal €20 to you also, only fair, as only for you posted it.

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#10 24-08-2011 2:56pm
Derek!

Registered Users Posts: 2,103 ✭✭✭

Join Date: February 2011

Posts: 2087

No. PP have taken back my winnings, no goodwill gesture here
Not sure what's happenin with me cause first they said good will, then I got told this after askin if I get to keep the money:

[FONT=Tahoma, Verdana, Arial]Thank you for contacting Paddy Power Customer Support.
[/FONT]

You were incorrectly credited winnings due to a blatant price error in the Crystal Palace v Crawley match yesterday.

As per our rules we voided these bets and settled them at the correct price, which however left you with a negative balance of €1067.56.

As a goodwill gesture we have brought balance back to zero.

I apologise for any inconvenience caused.

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#11 24-08-2011 3:33pm
buckfasterer

Registered Users Posts: 2,198 ✭✭✭

Join Date: January 2008

Posts: 2141

I got this email from them.

ncident ID: 671344
Hi Martin,

Thank you for contacting Paddy Power Customer Support.
Our rules state: 'We cannot allow for mistakes, nor accept responsibility for any errors or omissions in respect of the announcing, publishing, or marking of prices, runners, times or result, despite every effort to ensure their accuracy. Paddy Power reserves the right to correct any obvious errors'

With regards to goodwill gestures in the past these do not affect whether we will apply a goodwill gesture in the future. If Crawley had beaten Crystal Palace your bet would have been settled as a losing bet, however, as Crystal Palace did win your bet was settled at the correct price. The decision on this will stand. I apologise for any inconvenience caused.
If you have any further queries please click here to avail of our Live Help
Kind Regards,
Daniel Chaplin
Paddy Power Customer Service

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#12 24-08-2011 3:38pm
Eire-Dearg

Registered Users Posts: 8,900 ✭✭✭

Join Date: January 2008

Posts: 8793

No. PP have taken back my winnings, no goodwill gesture here
I'm in the "you'll get all the cash you withdrew as a gesture of goodwill" boat.

EDIT:

Just off with one of their CS - "The funds you withdrew have gone back to your bank. And yes you were returned to zero as a goodwill gesture".

I feel I'm now safe to assume that I DO have EVERYTHING I withdrew (she confirmed the amounts I withdrew and those were correct.)

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#13 24-08-2011 3:51pm
buckfasterer

Registered Users Posts: 2,198 ✭✭✭

Join Date: January 2008

Posts: 2141

Eire-Dearg wrote: »

I'm in the "you'll get all the cash you withdrew as a gesture of goodwill" boat.

EDIT:

Just off with one of their CS - "The funds you withdrew have gone back to your bank. And yes you were returned to zero as a goodwill gesture".

I feel I'm now safe to assume that I DO have EVERYTHING I withdrew (she confirmed the amounts I withdrew and those were correct.)

Does that mean they took the funds off you then changed their minds?

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#14 24-08-2011 3:52pm
PEACEBROTHER

Registered Users Posts: 1,148 ✭✭✭

Join Date: August 2010

Posts: 1099

No. PP have taken back my winnings, no goodwill gesture here
Withdrew immediately after game last night to BOI Laser Card
Live help told me today that withdraws were ok and that balance has been returned to zero as good will gesture

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#15 24-08-2011 4:00pm
Eire-Dearg

Registered Users Posts: 8,900 ✭✭✭

Join Date: January 2008

Posts: 8793

No. PP have taken back my winnings, no goodwill gesture here

buckfasterer wrote: »

Does that mean they took the funds off you then changed their minds?

No they couldn't take my funds off me by the time they had got to it. All they could do is negative my account with the amount that I withdrew - which is pointless for them because A) they're unlikely to get the money back and I will never be able to bet there again.

So they reset my account to €0.00 so that I have the ability to bet again.

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#16 24-08-2011 4:04pm
PEACEBROTHER

Registered Users Posts: 1,148 ✭✭✭

Join Date: August 2010

Posts: 1099

No. PP have taken back my winnings, no goodwill gesture here
Suppose we wont know for sure whats happening until Friday

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#17 24-08-2011 4:09pm
TheJackAttack

Registered Users Posts: 492 ✭✭

Join Date: January 2011

Posts: 474

No. PP have taken back my winnings, no goodwill gesture here
Eagerly anticipating Friday...............

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#18 24-08-2011 4:09pm
Eire-Dearg

Registered Users Posts: 8,900 ✭✭✭

Join Date: January 2008

Posts: 8793

No. PP have taken back my winnings, no goodwill gesture here
I have no way of checking my balance unless I set up the online or phone banking thing. Wonder how long that takes....

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#19 24-08-2011 5:22pm
inforfun

Moderators, Social & Fun Moderators Posts: 20,862 Mod ✭✭✭✭

Join Date: November 2002

Posts: 20697

No. PP have taken back my winnings, no goodwill gesture here
Found this message in my account:

As you've no doubt already noticed, we screwed up royally during last night's Crystal Palace v Crawley Town Carling Cup game. We made a huge error with one of our prices and although it's within our rules to claim palpable error and take the money back, we're doing the decent thing and letting you hang on to the cash.

We've written it off, given the staff member involved the obligatory flogging and the upshot of it is the money is all yours to keep. Paddy Power won't be calling around to your house with Dog The Bounty Hunter to reclaim his cash. And just to reassure the more paranoid punters out there, your name hasn't been added to Paddy's list of enemies and you categorically WILL NOT be pursued further should you bet with Paddy Power in future.

Enjoy your winnings and all the best,

The team at Paddy Power

Only "regret" i have is that i left €22.50 in my account after withdrawing 350 which is gone now.

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#20 24-08-2011 5:27pm
PEACEBROTHER

Registered Users Posts: 1,148 ✭✭✭

Join Date: August 2010

Posts: 1099

No. PP have taken back my winnings, no goodwill gesture here

0
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#21 24-08-2011 5:27pm
Eire-Dearg

Registered Users Posts: 8,900 ✭✭✭

Join Date: January 2008

Posts: 8793

No. PP have taken back my winnings, no goodwill gesture here
Shag it, should've put on more :pac:

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#22 24-08-2011 5:28pm
Headshot

Registered Users Posts: 53,836 ✭✭✭✭

Join Date: May 2004

Posts: 52079

No. PP have taken back my winnings, no goodwill gesture here
ah man I wanted to meet dog the bounty hunter

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#23 24-08-2011 5:29pm
PEACEBROTHER

Registered Users Posts: 1,148 ✭✭✭

Join Date: August 2010

Posts: 1099

No. PP have taken back my winnings, no goodwill gesture here
So who exactly is getting paid and who isnt ?

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#24 24-08-2011 5:29pm
Keano!

Registered Users Posts: 1,030 ✭✭✭

Join Date: June 2008

Posts: 916

No. PP have taken back my winnings, no goodwill gesture here
Got the same message... so finally I can relax. Money is mine Turned 50 quid into 1550

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#25 24-08-2011 5:32pm
Headshot

Registered Users Posts: 53,836 ✭✭✭✭

Join Date: May 2004

Posts: 52079

No. PP have taken back my winnings, no goodwill gesture here
I didnt get the message yet

Does it come up in the messages tab in your pp account?

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#26 24-08-2011 5:32pm
inforfun

Moderators, Social & Fun Moderators Posts: 20,862 Mod ✭✭✭✭

Join Date: November 2002

Posts: 20697

No. PP have taken back my winnings, no goodwill gesture here

Eire-Dearg wrote: »

Shag it, should've put on more :pac:

Earlier today i said that i basically only went on it for the fun of it. I was expecting the bets going void already during the game.

But then they settled the bets and i didnt know how fast to withdraw the money.

Edit: Headshot, yes it was in my account> messages

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#27 24-08-2011 5:33pm
ft9

Registered Users Posts: 4,408 ✭✭✭

Join Date: July 2010

Posts: 4269

No. PP have taken back my winnings, no goodwill gesture here

Headshot wrote: »

I didnt get the message yet

Does it come up in the messages tab in your pp account?

Logout, close page, reopen and log in again

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#28 24-08-2011 5:34pm
Headshot

Registered Users Posts: 53,836 ✭✭✭✭

Join Date: May 2004

Posts: 52079

No. PP have taken back my winnings, no goodwill gesture here

ft9 wrote: »

Logout, close page, reopen and log in again

no

Where is it suppose to be? In the messages tab?

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#29 24-08-2011 5:34pm
PEACEBROTHER

Registered Users Posts: 1,148 ✭✭✭

Join Date: August 2010

Posts: 1099

No. PP have taken back my winnings, no goodwill gesture here
I cant check PP until midnight tonight im sooo nervous

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#30 24-08-2011 5:35pm
ft9

Registered Users Posts: 4,408 ✭✭✭

Join Date: July 2010

Posts: 4269

No. PP have taken back my winnings, no goodwill gesture here
Yeah the messages tab

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#31 24-08-2011 5:35pm
colly_06

Registered Users Posts: 757 ✭✭✭

Join Date: September 2006

Posts: 716

No. PP have taken back my winnings, no goodwill gesture here
I wanna meet the guy who screwed up and take him out, feel bad for him

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