Quote:
Originally Posted by LeinsterDub
Did he think electric was free for 2 years? If he paid it every 2nd month his bill would be far more manageable .
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In Fairness, If the ESB is only getting to read his meter two years later then they should have their arses kicked for this.
I had the opposite situation, for 8 bills in a row I was getting high bills, I had already cut back on usage but still getting high bills. I looked at the previous Bills, and discovered that they were all estimated for three years. For years I usually get two or Three estimate reading on my bill until recent years. I read the meter and was shock that their reading was far higher. I rang up to complain.
She claimed that they had a guy out to read it last year. I had my previous years bills and ask her to clarify her comments, she repeat it again. I then told her I had the previous 5 years bills on my lap. The last actual reading according to their bill was three years. So told me That I was lying that she would report me. I asked her to do so, I also ask for the name of the Complaint department and for regulator That Over see the ESB. She tried to fob me off I repeated my demand. She hung up. Two Day later I had a knock on the Door and it was the meter man and he look complex and ask me did I tamper with the meter. I said no and went outside to look at it. It wasn't and then demanded why he accused me of Tampering with it. I had my mobile and rang the Guards. He back down on their arrival. I gave my statement to the guards and showed them the ESB statements and explained that I called the ESB about the Estimate bills and the False accusation of Tampering with the Meter. I wanted to Charge the ESB with Harassment and for False allegations. The Guards told the meter man to go away. I took several Photo's of the Meter box and gave the Guards copies as Tampering with ESB Meter is an offence. They agreed with me that it was not tampered with. Three Days later I got a revise bill (loads of credit, no instrest) and no apologies.
There is always an offence and the Customer is wrong, then it is fines and/or jail time, but when it is the other way around there is nothing.