i recently got carrera vengeance from halfords in Coolock, next to malahide road. the bike is nice loking and the price is 379.99
any1 who is interesting to use it for offroad cycling should save up a bit more and buy a proper bike....i am writing this to avoid another people doing the same mistake..
1. halfords staff are extremly unfriendly. when i came there first time the guy behind the desk was loking at me like potato from plastic bag. a polish dude with great english skills. all he said was here is your bike. he did not even mention words like thanks or please. I was feeling like unwanted gift. But as i know that i can be more sensitive in this way i went over it. So i took the bike from the shop and i bouth also lights there. they instaled them imediatly, with no words ofc..
2. after first ride i had to come back to the shop. 1 mile after i mean. the gear's werent working well. they fixed that, or the polish guy did. with no words again. nothing like sorry or please.
3. after 2 days only road use. tha handle carbridge **** up. i was unable to turn to sides. so i had to get transport back to the shop with bike also.
The same guy there on desk. No helo, no good day, nothing again. I was waiting there for around 20 min to get sorted out. but finally they fixed that. with words like "here u go".
4. after 4 days of being owner of such a "great" bicycle i decide to try a soft offroad. I joined a group of semi pro guys that they could show me how to use the bike. The bike totaly sux. I had to come back to the shop and i asked for full refund. Crankset was like from soft bread. It just fall apart. i did not even crash or force it to broke. it just sux big time.
after spending another money to get transport there and waiting in the shop another 30 min the same guy was there..i dont know if he was living in the shop but every time i went there he was on the desk. so he knows me. he came to the bike and he tryed to put the damaged part of bike back. he forced it and said to me its ok...its fixed...for the moment i was thinkin he though i am an retarded or mentaly ill. i said call me your manager and dont touch the bike. the manager arrived on scene saw what the polish sales guy wanted do and i got full refund with apologies.
At end of the day i was happy to get rid of Halfords stuff
Pls dont do the same mistake as me...save a bit more money and buy bicycle from proper shop. where the people will know what they do. i went after to eurocycles on long road and i have to say that was like sweet dream...friendly staff with education and a lot of knowledge. Fair play to you Richie!!!
Thx for reading