Does anyone know when the hotel usually receive the payment from the 2nd party i.e. You Travel in our case? Is it long before arrival or after as I have read somewhere? We are due to travel Saturday week, I have called the hotel twice and they have the booking but no payment! As it hasn't been cancelled by You Travel yet I'm hoping they have the money! I can't get through to them now as they as closed for the day but I have emailed and am going to call first thing!
What a mess this is for everyone, we booked last January and only for Liveline today we would have gone to be told there was either no booking or it needed to be paid for!