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BSOM · 18-05-2010, 17:57

Quote:

Originally Posted by Dublin Guitar

+1 We are taking a leaf out of BSOM and Strings.ie's respective books. Any advice is always welcome guys. We're always happy to give any advice, or discuss anything too. If we're doing something wrong, don't be afraid to call us on it.

Dublin Guitar Centre

Great to see more retailers on here, I really hope that between us on here we can live up to peoples expectations of Irish shops.

J

Guitareaxe · 18-05-2010, 20:11

Its refreshing to see some music shop workers on here, a little bit of customer involvement and care really goes a long way to giving people a good reason to go to your shop.

Orando Broom · 19-05-2010, 10:05

Quote:

Originally Posted by Guitareaxe

Its refreshing to see some music shop workers on here, a little bit of customer involvement and care really goes a long way to giving people a good reason to go to your shop.

Agreed, well done to those lads, hopefully the rest of the retailers see the light and make sure customer service is their number one priority.

tellingthetruth · 28-05-2010, 21:30

Quote:

Originally Posted by Orando Broom

If I can I buy Irish. However there is a real attitude problem with far too many music store sales reps in Dublin in particular. The I'm better than you attitude is the one that gets me. You should be better than me this is your livelihood, you flute.

Never was there more truer words spoken. I know I'm late to this conversation but as far as I'm concerned I'll pay a little over the odds if a retailer is at least willing to maybe, possibly respond to an email or dare I say it a telephone call... I don't know if it's endemic to us but it seems you have to try to convince shops that you're worthy of them selling you gear.

briany · 29-05-2010, 22:13

Looking at Waltons' website it would seem that the have alot of their prices have come down to levels that could be deemed competitive with the likes of Thomann so that's a good thing but they will never be able to compete with the sheer choice that Thomann would offer which is why I still like to use them and their like because Thomann isn't the only game in town either. I have not been in the actual shop in quite a while. Is it still the big wall of cheapo guitars and basses with the good ones high up above the counter along with the "eclectic" collection of music books? Still have the staff behind the counter chatting amongst themselves and begrudgingly serve you when they realise you're still standing at the counter? In my opinion some of the biggest price gouges that are still being committed are on strings. Anyone who plays a stringed instrument would be wise to buy them in bulk online because you really can save so much.

At the moment I am planning to get a load of stuff just various do-dads like a few cables, ties, pedal board, DI box to name but a little of it and what shop here would have exactly what I want to buy? Of course they would sell these things generally but the exact models and brands that I'm looking at all in one place? If I can't find them in Xmusic then I hold little hope for elsewhere.

Sergio · 29-05-2010, 23:31

I find alot of the talk here on the instrument section of the boards is to compare everything to thomann in germany but i find thomann are very expensive for some higher end gear like guitars and amps etc.
The euro is so strong at the moment that you can get great deals from alot of UK dealers whic are much cheaper than thomann!

raindog.promo · 15-06-2010, 02:22

Certain guitar shops in Dublin I wouldn't even consider going into now having grown up seeing their ridiculous prices and knowing that they knew full well they were charging far more because they could.

Those shops may have raked it in during the good times and if they're not doing so well now, it's because they didn't build up a customer loyalty.

Shops such as musician I only heard good things about and mostly it was because the staff were reliable and treated the customer well, and went out of their way for them.

Another well known shop i was in the other day, seeing what was there with a mind to picking up a music stand. There was a rickety music stand, the traditional looking one with very thin metal tubes and looks like it would blow over in a breeze was on sale for €60. I went home and ordered one which was sturdy and looked like it could hold a PA speaker nicely for €12 online. I also bought leads I may need because I was paying for shipping anyway and all that came to about €60 - €70.

A decent price in that shop might have seen me spending the same amount above on a few itemt. By the way, that was the only choice of music stand in the shop.

I was thinking of buying an auto harp and immediately checked online. It took a few minutes to find oput everything i wanted to know. the thoughts of trying to get one in ireland was just off putting.

It's not up to the consumer to keep the shops going. It's up to the retailer to stay in business and fight for the intentions of the consumer, who should be at the top of the foodchain calling the shots.

If rent prices are too expensive would it not be better to apply pressure on politicians or landlords or whoever to get the rents lowered instead of expecting the consumer to pick up the tab constantly?

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18-05-2010, 20:11	#122
Guitareaxe Registered User Join Date: Aug 2009 Location: Dublin Posts: 107 Adverts \| Friends	Its refreshing to see some music shop workers on here, a little bit of customer involvement and care really goes a long way to giving people a good reason to go to your shop.

29-05-2010, 22:13	#125
briany Registered User Join Date: Jan 2009 Posts: 2,321 Adverts \| Friends	Looking at Waltons' website it would seem that the have alot of their prices have come down to levels that could be deemed competitive with the likes of Thomann so that's a good thing but they will never be able to compete with the sheer choice that Thomann would offer which is why I still like to use them and their like because Thomann isn't the only game in town either. I have not been in the actual shop in quite a while. Is it still the big wall of cheapo guitars and basses with the good ones high up above the counter along with the "eclectic" collection of music books? Still have the staff behind the counter chatting amongst themselves and begrudgingly serve you when they realise you're still standing at the counter? In my opinion some of the biggest price gouges that are still being committed are on strings. Anyone who plays a stringed instrument would be wise to buy them in bulk online because you really can save so much. At the moment I am planning to get a load of stuff just various do-dads like a few cables, ties, pedal board, DI box to name but a little of it and what shop here would have exactly what I want to buy? Of course they would sell these things generally but the exact models and brands that I'm looking at all in one place? If I can't find them in Xmusic then I hold little hope for elsewhere.

29-05-2010, 23:31	#126
Sergio Registered User Join Date: Jun 2008 Posts: 1,104 Adverts \| Friends	I find alot of the talk here on the instrument section of the boards is to compare everything to thomann in germany but i find thomann are very expensive for some higher end gear like guitars and amps etc. The euro is so strong at the moment that you can get great deals from alot of UK dealers whic are much cheaper than thomann!

15-06-2010, 02:22	#127
raindog.promo Registered User Join Date: Mar 2007 Location: Dublin, Ireland Posts: 1,330 Adverts \| Friends	Certain guitar shops in Dublin I wouldn't even consider going into now having grown up seeing their ridiculous prices and knowing that they knew full well they were charging far more because they could. Those shops may have raked it in during the good times and if they're not doing so well now, it's because they didn't build up a customer loyalty. Shops such as musician I only heard good things about and mostly it was because the staff were reliable and treated the customer well, and went out of their way for them. Another well known shop i was in the other day, seeing what was there with a mind to picking up a music stand. There was a rickety music stand, the traditional looking one with very thin metal tubes and looks like it would blow over in a breeze was on sale for €60. I went home and ordered one which was sturdy and looked like it could hold a PA speaker nicely for €12 online. I also bought leads I may need because I was paying for shipping anyway and all that came to about €60 - €70. A decent price in that shop might have seen me spending the same amount above on a few itemt. By the way, that was the only choice of music stand in the shop. I was thinking of buying an auto harp and immediately checked online. It took a few minutes to find oput everything i wanted to know. the thoughts of trying to get one in ireland was just off putting. It's not up to the consumer to keep the shops going. It's up to the retailer to stay in business and fight for the intentions of the consumer, who should be at the top of the foodchain calling the shots. If rent prices are too expensive would it not be better to apply pressure on politicians or landlords or whoever to get the rents lowered instead of expecting the consumer to pick up the tab constantly?