Any help here? I'm at my wits end!
My paypal account was limited in the middle of Jan. I supplied them with the correct documents and they unlocked my account a couple of days later. Then on the 22nd of Jan they limited my account again asking for the same stuff. I rang them and spoke to the Irish guy in limitations. He told me that It was probably an error and would log a ticket for it. A few days later no result, still limited. Since then I've uploaded all the same docs. I apparently had a missed call from them and a paypal agent in 'merchant limitations' sent me an email with further detail of what they where looking for. I've since uploaded all this stuff (well over a week now) and as yet the account is still not unlocked. I trade a fair bit on ebay. I buy my goods from a UK distributor and resell on with a small profit. Only problem now is they are going to be looking for payment (uk distributor) and because my account is limited I cant draw down the money.
I've called them multiple times and all they can tell me is they dont deal with it and the dept that does, does not take phone calls. 'Apparently' its been escalated to the manager but he hasnt done anything with it in over a week.
I'm going out of my mind with worry about this.
Can anyone offer some advice? Alternative number for Merchant Support or email address. All I'm short of doing is going over to Blanch to knock down the door. The email they sent to me came from an unmanned address so I cant even reply to that.
Any help is appreciated.