Another Vista problem - no response at Desktop

kkelly77 · 13-09-2009, 15:49

Hi all,

Have a Fujitsu Siemens laptop with Intel Centrino & 2GB RAM running Vista Business Edition. Since Friday, when I turn on the laptop, it boots to the desktop but nothing I click on will respond, however the mouse does still move. Does not respond from KB input either.

I can boot into safe mode with networking no problem. I've taken the following steps to troubleshoot -

Uninstalled last Windows update (03/09/09)
Stopped all services - no fix
Stopped everthing in Startup - no fix
Tried Last Known Good Configuration - no fix

I'm at a dead end other that using the Repair System option at bootup from F8 list or reinstalling Vista altogether. I'm seriously considering wiping it and installing Unix. Any ideas? Thanks.

K

Sherifu · 13-09-2009, 15:57

Get autoruns from the microsoft website and disable everything that's not needed from safe mode. See if you can knock out whatever is hanging the system. Also i'd look in the system logs to see if you can find any clues.

StopNotWorking · 13-09-2009, 16:00

If its an issue with explorer(Which I doubt) then the repair feature on your windows disc will fix it. But it wont do any harm to run the repair wizard anyway, it might be able to fix what the problem is and its not like it'll format your drive or anything.

kkelly77 · 13-09-2009, 16:02

Quote:

Originally Posted by Sherifu

Get autoruns from the microsoft website and disable everything that's not needed from safe mode. See if you can knock out whatever is hanging the system. Also i'd look in the system logs to see if you can find any clues.

Hi Sherifu. What's autoruns? Never heard of it before. Just to clarify, the machine isn't 'hanging' in that the mouse is still active. Problem is anything I click on does not respond. Thanks for the advice.

K

Sherifu · 13-09-2009, 16:05

Quote:

Originally Posted by kkelly77

Hi Sherifu. What's autoruns? Never heard of it before. Just to clarify, the machine isn't 'hanging' in that the mouse is still active. Problem is anything I click on does not respond. Thanks for the advice.

K

http://technet.microsoft.com/en-us/s.../bb963902.aspx

It's here. It can be used to disable startup programs and services.

kkelly77 · 13-09-2009, 16:09

Quote:

Originally Posted by Sherifu

http://technet.microsoft.com/en-us/s.../bb963902.aspx

It's here. It can be used to disable startup programs and services.

Cheers! I'll give it a try. I assume it can be run in safe mode as I won't be able to start it in normal Windows for obvious reasons

Sherifu · 13-09-2009, 16:10

Quote:

Originally Posted by kkelly77

Cheers! I'll give it a try. I assume it can be run in safe mode as I won't be able to start it in normal Windows for obvious reasons

Yes it can.

kkelly77 · 15-09-2009, 22:36

Had to reinstall

Sherifu · 16-09-2009, 07:29

13-09-2009, 15:49	#1
kkelly77 Registered User Join Date: Jun 2006 Posts: 278 Adverts \| Friends	Another Vista problem - no response at Desktop Hi all, Have a Fujitsu Siemens laptop with Intel Centrino & 2GB RAM running Vista Business Edition. Since Friday, when I turn on the laptop, it boots to the desktop but nothing I click on will respond, however the mouse does still move. Does not respond from KB input either. I can boot into safe mode with networking no problem. I've taken the following steps to troubleshoot - Uninstalled last Windows update (03/09/09) Stopped all services - no fix Stopped everthing in Startup - no fix Tried Last Known Good Configuration - no fix I'm at a dead end other that using the Repair System option at bootup from F8 list or reinstalling Vista altogether. I'm seriously considering wiping it and installing Unix. Any ideas? Thanks. K

13-09-2009, 15:57	#2
Sherifu Registered User Join Date: Jul 2004 Location: Bucharest, Romania Idol: Joe Fritzl Posts: 16,441 Adverts \| Friends	Get autoruns from the microsoft website and disable everything that's not needed from safe mode. See if you can knock out whatever is hanging the system. Also i'd look in the system logs to see if you can find any clues. __________________ Subscribe\|Mobile\|Toutless\|wthax\|Thanks\|PC hijacked?\|Help Desk\|Feedback\|Development\|Newbies\|FAQ\|Biki\|Quotes Project\|Gathering Cards\|PM me \|Ignore me The 'network brain' latest successes: Helix ban, Poker fiasco, New Demodding LuckyLoyd for being exactly what I and others want in the soccer forum slow clap RIP Eirebhoy. Inspiron Mini 910 \| 1GB RAM \| 16GB STEC SSD \| BIOS A05 \| OSX 10.6.1 \| NBI 0.8.4 XPS M1330 \| 2GB RAM \| 80GB \| BIOS A15 \| Linux Mint 8 \| Windows 7 Pro \| Windows XP SP3 \| Windows Vista SP2

13-09-2009, 16:00	#3
StopNotWorking Registered User Join Date: Mar 2009 Location: Baldoyle Posts: 524 Adverts \| Friends	If its an issue with explorer(Which I doubt) then the repair feature on your windows disc will fix it. But it wont do any harm to run the repair wizard anyway, it might be able to fix what the problem is and its not like it'll format your drive or anything. __________________

16-09-2009, 07:29	#9
Sherifu Registered User Join Date: Jul 2004 Location: Bucharest, Romania Idol: Joe Fritzl Posts: 16,441 Adverts \| Friends	__________________ Subscribe\|Mobile\|Toutless\|wthax\|Thanks\|PC hijacked?\|Help Desk\|Feedback\|Development\|Newbies\|FAQ\|Biki\|Quotes Project\|Gathering Cards\|PM me \|Ignore me The 'network brain' latest successes: Helix ban, Poker fiasco, New Demodding LuckyLoyd for being exactly what I and others want in the soccer forum slow clap RIP Eirebhoy. Inspiron Mini 910 \| 1GB RAM \| 16GB STEC SSD \| BIOS A05 \| OSX 10.6.1 \| NBI 0.8.4 XPS M1330 \| 2GB RAM \| 80GB \| BIOS A15 \| Linux Mint 8 \| Windows 7 Pro \| Windows XP SP3 \| Windows Vista SP2

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15-09-2009, 22:36	#8
kkelly77 Registered User Join Date: Jun 2006 Posts: 278 Adverts \| Friends	Had to reinstall