Strongboxes

luckat · 30-07-2009, 19:35

Apparently banks don't have strongboxes for customers any more. Mind you, it might not be wise to entrust your vallables to a bank in the current climate. Still, seems odd.

**dudara** · 30-07-2009, 23:01

Moved to Banking & Insurance & Pensions

dudara

Toots* · 31-07-2009, 00:11

There's a very simple reason banks don't offer this facility anymore: space.

I know in my own branch, there's loads of safe keeping parcels in our vault, We recently wrote out to all the holders to basically remind them that they had belongings with us, and I'd say at least 50% of the letters were responded to by family members informing us that the owner of the box was dead. It was an administration nightmare, because some customers had left belongings with us and not kept any record of it themselves, so when they died, none of the relatives even knew there was a box to be collected.

luckat · 31-07-2009, 10:04

Toots, my parents had a strongbox in a bank, and when I asked the bank for access when they died, the bank denied that it existed. I didn't have any evidence other than my parents' word over the years, so left it.

*the groutch* · 31-07-2009, 10:42

Quote:

Originally Posted by luckat

Toots, my parents had a strongbox in a bank, and when I asked the bank for access when they died, the bank denied that it existed. I didn't have any evidence other than my parents' word over the years, so left it.

is that part of the bank bailout scheme?

stepbar · 31-07-2009, 18:29

Quote:

Originally Posted by luckat

Toots, my parents had a strongbox in a bank, and when I asked the bank for access when they died, the bank denied that it existed. I didn't have any evidence other than my parents' word over the years, so left it.

No offense but if it was important enough they would have held on to the receipt. How do the bank know you have any entitlement when you cannot prove same?

On a related issue, I remember dealing with a scumbag type who said we were holding on to a parcel that his "dead" grandfather said was held in a locked box. Apprently he had the code

No such box ever existed. We eventually had to get the Guards to get rid of him. This is the sort of sh1te you have to deal with.

Toots* · 31-07-2009, 19:07

Quote:

Originally Posted by luckat

Toots, my parents had a strongbox in a bank, and when I asked the bank for access when they died, the bank denied that it existed. I didn't have any evidence other than my parents' word over the years, so left it.

Is it at all possible that your parents took the contents out of the safe keeping at any stage before they died? If they had done, the bank would no longer keep the safekeeping spot for them. Was there any mention made of it in the will?

luckat · 13-08-2009, 19:10

Quote:

Originally Posted by stepbar

No offense but if it was important enough they would have held on to the receipt.

None taken. I should have made sure they didn't get Alzheimer's. Careless of me.

And no, they didn't take it out; and no, they didn't leave a will.

Toots* · 13-08-2009, 19:32

If you know what branch the box was in, you could speak to the manager/customer services manager and see can they pull up the register of the safekeeping and see if they have anything of your parent's held there. I'm not sure how you go about getting it out seeing as there was no will. Usually the procedure would be that they'd need to see a copy of the will, and then the executor/s can release the contents of the safekeeping. You'd need to suss that out with the branch when you speak to them. If you're sure that your parents had a box there, then I'd be reluctant to let it go without trying again.

100gSoma · 14-08-2009, 07:39

Quote:

Originally Posted by dudara

Moved to Banking & Insurance & Pensions

dudara

sometimes I wish I could see where a post was moved FROM.
Is it displayed anywhere?

By the way, this topic has made me think of the strong boxes in the movies Bourne Identity, and also, DaVinci code. It seems some banks specialise in holding strong boxes for customers. I think its much more common in the USA too that banks have a whole section for strong boxes.

luckat · 14-08-2009, 17:54

Oh, it's long since gone. I'd been a customer of that bank from the age of five when I trotted in with my first five shillings to deposit; my great-grandmother and grandmother and mother had been customers. But I got the feeling that they didn't value the small customer somewhere around the stage that they denied having any strongbox from my parents - that and other stuff.

Look at them now: revenge is a dish best eaten cold. Heh.

30-07-2009, 19:35	#1
luckat Registered User Join Date: Jun 2003 Posts: 5,318 Adverts \| Friends	Strongboxes Apparently banks don't have strongboxes for customers any more. Mind you, it might not be wise to entrust your vallables to a bank in the current climate. Still, seems odd.

30-07-2009, 23:01	#2
dudara Category Moderator Join Date: Sep 2003 Location: Dublin Posts: 10,438 Adverts \| Friends CMod: Consumer Issues, Personal Issues, Biz	Moved to Banking & Insurance & Pensions dudara __________________ Support the Children's Medical Research Fund at Our Lady's Hospital for Sick Children My Flickr

31-07-2009, 00:11	#3
Toots* Moderator Join Date: Oct 2007 Location: Dublin Posts: 3,251 Adverts \| Friends Mod: Banking & Insurance & Pensions	There's a very simple reason banks don't offer this facility anymore: space. I know in my own branch, there's loads of safe keeping parcels in our vault, We recently wrote out to all the holders to basically remind them that they had belongings with us, and I'd say at least 50% of the letters were responded to by family members informing us that the owner of the box was dead. It was an administration nightmare, because some customers had left belongings with us and not kept any record of it themselves, so when they died, none of the relatives even knew there was a box to be collected. __________________ My Dragons! . Mancore Official Pina Colada who likes covering puppies in chocolate of the T&P Forum Got a question about Banking, Insurance or Pensions? Ask here.

13-08-2009, 19:32	#9
Toots* Moderator Join Date: Oct 2007 Location: Dublin Posts: 3,251 Adverts \| Friends Mod: Banking & Insurance & Pensions	If you know what branch the box was in, you could speak to the manager/customer services manager and see can they pull up the register of the safekeeping and see if they have anything of your parent's held there. I'm not sure how you go about getting it out seeing as there was no will. Usually the procedure would be that they'd need to see a copy of the will, and then the executor/s can release the contents of the safekeeping. You'd need to suss that out with the branch when you speak to them. If you're sure that your parents had a box there, then I'd be reluctant to let it go without trying again. __________________ My Dragons! . Mancore Official Pina Colada who likes covering puppies in chocolate of the T&P Forum Got a question about Banking, Insurance or Pensions? Ask here.

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31-07-2009, 10:04	#4
luckat Registered User Join Date: Jun 2003 Posts: 5,318 Adverts \| Friends	Toots, my parents had a strongbox in a bank, and when I asked the bank for access when they died, the bank denied that it existed. I didn't have any evidence other than my parents' word over the years, so left it.

14-08-2009, 17:54	#11
luckat Registered User Join Date: Jun 2003 Posts: 5,318 Adverts \| Friends	Oh, it's long since gone. I'd been a customer of that bank from the age of five when I trotted in with my first five shillings to deposit; my great-grandmother and grandmother and mother had been customers. But I got the feeling that they didn't value the small customer somewhere around the stage that they denied having any strongbox from my parents - that and other stuff. Look at them now: revenge is a dish best eaten cold. Heh.