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Sisu200 · 20-04-2009, 20:35

Would like to know more about this position, would appreciate anybody out there who can fill me in on the Job and what its like to work as an EMC,

Elessar · 21-04-2009, 11:26

Afaik it's working full-time in a communications center as kind of a dispatch for the ambulance service. I.e. you answer calls from the public who have dialled 999, find out what's wrong, get the address, tell them what to do and dispatch an ambulance to scene.

I believe you have to undergo full Paramedic training. I think aswell, if a major incident occurs you would have to drive out to scene in one of the mobile communications trucks and work from there.

Not everybody's cup of tea.

Bang Bang · 21-04-2009, 16:14

Quote:

Originally Posted by Elessar

Afaik it's working full-time in a communications center as kind of a dispatch for the ambulance service. I.e. you answer calls from the public who have dialled 999, find out what's wrong, get the address, tell them what to do and dispatch an ambulance to scene.

I believe you have to undergo full Paramedic training. I think aswell, if a major incident occurs you would have to drive out to scene in one of the mobile communications trucks and work from there.

Not everybody's cup of tea.

New EMC's DO NOT undertake full Paramedic training.

Job description as described otherwise. There is also routine patient transport calls to be taken care of too. This is coordination the transfer of patients from one medical faciltiy to another or discharges from hospital to a home address or nursing home for example.

Elessar · 21-04-2009, 16:41

What level of training do they receive?

Bang Bang · 21-04-2009, 17:11

Quote:

Originally Posted by Elessar

What level of training do they receive?

Typing/communication skills. The ins and outs of the vehicle tracking system, the Ambulance service CAD dispatch system. Rough, very rough knowledge of catchment areas.

There's is no medical or even as much as basic first aid training given.

This has been recognised as a problem for responding crews because new generation controllers have no training in medical priority. For example a doctor gives in a call as an M.I. and the new controllers are not thought what these abbreviations mean.

In the past controllers came from Paramedics on the road. If you were injured or had spent many years on the road then you applied to go into the control room. You took a bundle of knowledge in there with you.

But now since EMC's are recruited from the street we have lost that background knowledge that a lot feel is needed in a controller.

Elessar · 21-04-2009, 17:37

Wait, so an EMC cannot tell a caller how to do CPR in the event of an arrest? That doesn't make any sense, even for the HSE.

Bang Bang · 22-04-2009, 11:23

Quote:

Originally Posted by Elessar

Wait, so an EMC cannot tell a caller how to do CPR in the event of an arrest? That doesn't make any sense, even for the HSE.

That's the way it is unfortunatly.
Although there are still some controllers who were originally on the road, as these retire they are replaced with controllers with no medical training whatsoever.

There is the MPDS system in place but it's not used everywhere and it's certainly not used in the Eastern Region.
This system prompts the controller with instruction on certain treatments, CPR for example.
It also allows the controller to "grade" calls which is an excellent facility, when used, but it isn't (used).

Sisu200 · 06-07-2009, 12:13

Well Lads, thanks for the info, I need some info if you could help me, I have got through to the interview stage of the EMC in the HSE, If you could give me some info on the CAD system, how the EMC interacts whilst dispatching ambulances, how to prioritise different calls, how the rationalisation of the HSE will affect Amulance C&C centers throughout Ireland and any other info would be great, thanks in advance, sisu

Bang Bang · 07-07-2009, 01:26

Quote:

Originally Posted by Sisu200

Well Lads, thanks for the info, I need some info if you could help me, I have got through to the interview stage of the EMC in the HSE, If you could give me some info on the CAD system, how the EMC interacts whilst dispatching ambulances, how to prioritise different calls, how the rationalisation of the HSE will affect Amulance C&C centers throughout Ireland and any other info would be great, thanks in advance, sisu

Sisu you should really have arranged a visit to the control room in your area by now so you could become familiar with the systems in use.
What part of the country are you based? We may be able to arrange a visit for you.
I could probably sort something for you in the Eastern Region.

Sisu200 · 07-07-2009, 08:36

Bang Bang, would be great if that could be arranged, I am an hour South from Dublin, have been trying to get in to have a look around with no success, people on holidays etc etc

Bang Bang · 07-07-2009, 11:17

Quote:

Originally Posted by Sisu200

Bang Bang, would be great if that could be arranged, I am an hour South from Dublin, have been trying to get in to have a look around with no success, people on holidays etc etc

PM me your name and contact details and we'll sort it.

darragh o meara · 20-07-2009, 12:01

Interview results out tomorrow

Sisu200 · 22-07-2009, 22:41

Results are surely out and I am happy, got placed on the panel and it's great

Hope everyone got what they wanted

However I only got placed on the panel with the Help and Support of people on Boards.ie

darragh o meara · 23-07-2009, 15:16

Hi Sisu, Where were you placed on the panel? Best of luck in the job. B your name you sound like your from a Military background..

Bang Bang · 27-07-2009, 15:53

Quote:

Originally Posted by Sisu200

Results are surely out and I am happy, got placed on the panel and it's great

Hope everyone got what they wanted

However I only got placed on the panel with the Help and Support of people on Boards.ie

Delighted for you, well done

20-04-2009, 20:35	#1
Sisu200 Registered User Join Date: Feb 2009 Location: Langfard!! Posts: 154 Adverts \| Friends	Emergency Medical Controller Would like to know more about this position, would appreciate anybody out there who can fill me in on the Job and what its like to work as an EMC,

22-07-2009, 22:41	#13
Sisu200 Registered User Join Date: Feb 2009 Location: Langfard!! Posts: 154 Adverts \| Friends	Results are surely out and I am happy, got placed on the panel and it's great Hope everyone got what they wanted However I only got placed on the panel with the Help and Support of people on Boards.ie Last edited by Sisu200; 22-07-2009 at 22:44.

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21-04-2009, 11:26	#2
Elessar Registered User Join Date: Nov 2003 Location: Eire Posts: 3,921 Adverts \| Friends	Afaik it's working full-time in a communications center as kind of a dispatch for the ambulance service. I.e. you answer calls from the public who have dialled 999, find out what's wrong, get the address, tell them what to do and dispatch an ambulance to scene. I believe you have to undergo full Paramedic training. I think aswell, if a major incident occurs you would have to drive out to scene in one of the mobile communications trucks and work from there. Not everybody's cup of tea.

21-04-2009, 16:41	#4
Elessar Registered User Join Date: Nov 2003 Location: Eire Posts: 3,921 Adverts \| Friends	What level of training do they receive?

21-04-2009, 17:37	#6
Elessar Registered User Join Date: Nov 2003 Location: Eire Posts: 3,921 Adverts \| Friends	Wait, so an EMC cannot tell a caller how to do CPR in the event of an arrest? That doesn't make any sense, even for the HSE.

06-07-2009, 12:13	#8
Sisu200 Registered User Join Date: Feb 2009 Location: Langfard!! Posts: 154 Adverts \| Friends	Well Lads, thanks for the info, I need some info if you could help me, I have got through to the interview stage of the EMC in the HSE, If you could give me some info on the CAD system, how the EMC interacts whilst dispatching ambulances, how to prioritise different calls, how the rationalisation of the HSE will affect Amulance C&C centers throughout Ireland and any other info would be great, thanks in advance, sisu

07-07-2009, 08:36	#10
Sisu200 Registered User Join Date: Feb 2009 Location: Langfard!! Posts: 154 Adverts \| Friends	Bang Bang, would be great if that could be arranged, I am an hour South from Dublin, have been trying to get in to have a look around with no success, people on holidays etc etc

20-07-2009, 12:01	#12
darragh o meara Registered User Join Date: May 2004 Location: Out in the sticks Posts: 1,349 Adverts \| Friends	Interview results out tomorrow

23-07-2009, 15:16	#14
darragh o meara Registered User Join Date: May 2004 Location: Out in the sticks Posts: 1,349 Adverts \| Friends	Hi Sisu, Where were you placed on the panel? Best of luck in the job. B your name you sound like your from a Military background..