[DOVADO]

Originally Posted by Deadly Delta

Hi Dovado,

Just wondering, when purchasing the router there is also an add-on for 5.5dBi antenna, what advantage does this have? Does it boost 3G reception or boost Wi-fi signal? The reason i ask is because sometimes the 3G reception is a little weak where I am and i could do with something to improve it.

Thanks

Hi,

Quoting my contacts at Infoferenda.eu, they replied:

"The extra WLAN antenna is for improved WLAN-coverage. I would recommend the 3G directional 11dBi for the USB-modem"

http://www.infoferenda.eu/index.php?...emart&Itemid=2

[barnicles]

How much is one for e270

[DOVADO]

Originally Posted by barnicles

How much is one for e270

Best you ask Infoferenda.eu. I do know that if you flip the E270, you'll find under the bottom-right corner of the sticker a small antenna hole. Just peel the sticker back a little and you'll be able to see it.

http://bandwidth.se/imgs/9/152/IMG0271.jpg?91637

[Wantitnow]

The adapter is available HERE but it's €60 !!! :-o

EDIT: Farnell have them available for £21.44 HERE

[Owen]

My Dovado UMR is not always powering on the modem, so I have to turn off the UMR and on again. The second time it always powers on the modem. Very frustrating, and a silly mistake on Dovado's part.

It has now taken in the last week to assiging random DHCP addresses that will not work with it's own Wifi Network. I'll upgrade the firmware and see if that helps, but potential users should be aware of this.

[DOVADO]

Originally Posted by ned78

My Dovado UMR is not always powering on the modem, so I have to turn off the UMR and on again. The second time it always powers on the modem. Very frustrating, and a silly mistake on Dovado's part.

It has now taken in the last week to assiging random DHCP addresses that will not work with it's own Wifi Network. I'll upgrade the firmware and see if that helps, but potential users should be aware of this.

Hi Ned78,

Which modem and SIM card are you using? Which firmware are you running? What do you mean by "not always powering on the modem"? Do you actually mean electrical or do you mean that the internet connection isn't coming up?

Thanks

[Owen]

Hi Dovado,

The unit doesn't always power on the modem electrically. No idea why, but if you turn the power off and back on again, it will always power it up the second time.

I'm currently running Firmware 1.1, but will upgrade to 1.2 tonight to see if it makes any difference. The modem is a Huawei E270, with an o2 Ireland 3g sim.

[DOVADO]

Originally Posted by ned78

Hi Dovado,

The unit doesn't always power on the modem electrically. No idea why, but if you turn the power off and back on again, it will always power it up the second time.

I'm currently running Firmware 1.1, but will upgrade to 1.2 tonight to see if it makes any difference. The modem is a Huawei E270, with an o2 Ireland 3g sim.

Are you using the included "Y"-cable as provided with the modem? This way you have full power coming out of the combined USB ports in the UMR to the modem. I have never seen or heard of such a problem before with any of the modems. Could you please read out which firmware it is your Huawei E270 is showing? You can check on the MODEM->MODEM STATUS page.

Thanks

[Owen]

I'm using the Y Cable, I'll have a look at the modem firmware for you tonight when I return home.

[racer-x]

Hi all,

I have been using the Dovado UMR for about a month now with limited success. I bought it from Infofernda.eu and have just sent them an email to try and get some help. I work as a system analyst supporting a large network and many servers so setting up devices like this don't usually pose any issues. I mainly bought this so I could share my connection when people from our US office come to Dublin ... but so far its been a bit unreliable. Here is the email I just sent to support. Ill keep this updated with results as I get it.

Thanks

Hi Support,

I purchased the Dovado UMR about a month ago and for the first couple of days had no issues with it. Since then I have been experiencing intermittent access to external IP's. I have tried a number of things but I cannot seem to get a reliable connection to the internet. Prior to buying the Dovado UMR we have been using a Huawei E270 & E170 on the Irish O2 network. These were directly connected to both my colleagues and my laptop. They have been working directly connected with no drop-outs or speed issues for over 5 months. We are located in the city and get full HSDPA reception in the office. Here is capture from the "modem setup page":

Status Connection Status: CONNECTED
Signal Strength: 61 % (3G)
DHCP Lease Time: -
IMEI Number: 359298018719259
SIM IMSI: -
Modem internal model: E17X
Modem firmware: 11.304.17.00.00




Dovado UMR has been upgraded to firmware v1.2 from the Dovado download site. ( I have since re-downloaded and applied the V1.2 firmware to ensure that my problems are not firmware related)

Product Info
Product Name: Dovado UMR
Serial Number: 16a6100b2c
Product Number: 629110327005-4
LAN MAC-address: 0016a6100b2c
WAN MAC-address: 0016a6100b2d
Product Revision: 1.0
Reported Download Status: Upgraded successfully
Backhaul Technology: Huawei 3G
Firmware Revision: 1.2
Firmware build date: 2008-08-06T11:59:11Z

The issue with the Dovado is that access to the internet is intermittently lost throughout out the day but The blue 3g LED on the modem always stays on. When it drops out I cannot ping any external IP addresses. Access to the Dovado or any other device on my network is always available. TO regain access I either have to wait a few minutes and it comes back, remove and reconnect the modem, or login and press "disconnect" then "connect". To test this I have been persistently pinging a number of external domains (and the dovado) over the last couple of weeks with these commands:

ping -t google.ie
ping -t yahoo.ie
ping -t 192.168.1.1

Some days it is fairly reliable and only drops 1% of the packets, but on other days it may drop as much as 30% of the data randomly over the course of a day. Please note that only the external packets are dropped, responses are always received from the 192.168.1.1 address, thus ruling out any issues with the LAN connection to the device. I have included an exerpt fro a ping log, note the latency getting larger and larger until it gets outside the maximum response time. This happens simultaneously for all external IPs that are being pinged while the internal IP's keep responding with normal latency.

Reply from 64.233.161.104: bytes=32 time=218ms TTL=244
Reply from 64.233.161.104: bytes=32 time=224ms TTL=244
Reply from 64.233.161.104: bytes=32 time=235ms TTL=244
Reply from 64.233.161.104: bytes=32 time=221ms TTL=244
Reply from 64.233.161.104: bytes=32 time=213ms TTL=244
Reply from 64.233.161.104: bytes=32 time=214ms TTL=244
Reply from 64.233.161.104: bytes=32 time=226ms TTL=244
Reply from 64.233.161.104: bytes=32 time=217ms TTL=244
Reply from 64.233.161.104: bytes=32 time=214ms TTL=244
Reply from 64.233.161.104: bytes=32 time=306ms TTL=244
Reply from 64.233.161.104: bytes=32 time=206ms TTL=244
Reply from 64.233.161.104: bytes=32 time=808ms TTL=244
Reply from 64.233.161.104: bytes=32 time=1828ms TTL=244
Reply from 64.233.161.104: bytes=32 time=3660ms TTL=244
Reply from 64.233.161.104: bytes=32 time=2639ms TTL=244
Reply from 64.233.161.104: bytes=32 time=1029ms TTL=244
Reply from 64.233.161.104: bytes=32 time=3119ms TTL=244
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Reply from 64.233.161.104: bytes=32 time=2489ms TTL=244
Reply from 64.233.161.104: bytes=32 time=1841ms TTL=244
Reply from 64.233.161.104: bytes=32 time=1218ms TTL=244
Reply from 64.233.161.104: bytes=32 time=2149ms TTL=244
Reply from 64.233.161.104: bytes=32 time=1968ms TTL=244
Reply from 64.233.161.104: bytes=32 time=1839ms TTL=244
Reply from 64.233.161.104: bytes=32 time=1998ms TTL=244
Reply from 64.233.161.104: bytes=32 time=1118ms TTL=244
Reply from 64.233.161.104: bytes=32 time=561ms TTL=244
Reply from 64.233.161.104: bytes=32 time=629ms TTL=244
Reply from 64.233.161.104: bytes=32 time=220ms TTL=244
Reply from 64.233.161.104: bytes=32 time=331ms TTL=244
Reply from 64.233.161.104: bytes=32 time=293ms TTL=244
Reply from 64.233.161.104: bytes=32 time=405ms TTL=244
Reply from 64.233.161.104: bytes=32 time=901ms TTL=244
Reply from 64.233.161.104: bytes=32 time=442ms TTL=244
Reply from 64.233.161.104: bytes=32 time=564ms TTL=244
Reply from 64.233.161.104: bytes=32 time=526ms TTL=244
Reply from 64.233.161.104: bytes=32 time=227ms TTL=244
Reply from 64.233.161.104: bytes=32 time=219ms TTL=244
Reply from 64.233.161.104: bytes=32 time=205ms TTL=244
Reply from 64.233.161.104: bytes=32 time=216ms TTL=244
Reply from 64.233.161.104: bytes=32 time=208ms TTL=244
Reply from 64.233.161.104: bytes=32 time=209ms TTL=244
Reply from 64.233.161.104: bytes=32 time=211ms TTL=244
Reply from 64.233.161.104: bytes=32 time=212ms TTL=244
Reply from 64.233.161.104: bytes=32 time=214ms TTL=244
Reply from 64.233.161.104: bytes=32 time=317ms TTL=244
Reply from 64.233.161.104: bytes=32 time=218ms TTL=244
Reply from 64.233.161.104: bytes=32 time=212ms TTL=244
Reply from 64.233.161.104: bytes=32 time=205ms TTL=244
Reply from 64.233.161.104: bytes=32 time=207ms TTL=244
Reply from 64.233.161.104: bytes=32 time=219ms TTL=244
Reply from 64.233.161.104: bytes=32 time=209ms TTL=244
Reply from 64.233.161.104: bytes=32 time=861ms TTL=244
Reply from 64.233.161.104: bytes=32 time=1422ms TTL=244
Reply from 64.233.161.104: bytes=32 time=1019ms TTL=244
Reply from 64.233.161.104: bytes=32 time=2458ms TTL=244
Request timed out.
Request timed out.
Reply from 64.233.161.104: bytes=32 time=2573ms TTL=244
Reply from 64.233.161.104: bytes=32 time=2613ms TTL=244
Reply from 64.233.161.104: bytes=32 time=1480ms TTL=244
Reply from 64.233.161.104: bytes=32 time=1609ms TTL=244
Reply from 64.233.161.104: bytes=32 time=1689ms TTL=244
Reply from 64.233.161.104: bytes=32 time=1669ms TTL=244
Reply from 64.233.161.104: bytes=32 time=1989ms TTL=244
Reply from 64.233.161.104: bytes=32 time=2358ms TTL=244
Reply from 64.233.161.104: bytes=32 time=2935ms TTL=244
Reply from 64.233.161.104: bytes=32 time=2682ms TTL=244
Reply from 64.233.161.104: bytes=32 time=2950ms TTL=244
Reply from 64.233.161.104: bytes=32 time=3549ms TTL=244
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Reply from 64.233.161.104: bytes=32 time=545ms TTL=244
Request timed out.
Reply from 64.233.161.104: bytes=32 time=2202ms TTL=244
Reply from 64.233.161.104: bytes=32 time=299ms TTL=244
Reply from 64.233.161.104: bytes=32 time=224ms TTL=244
Reply from 64.233.161.104: bytes=32 time=216ms TTL=244
Reply from 64.233.161.104: bytes=32 time=217ms TTL=244
Reply from 64.233.161.104: bytes=32 time=213ms TTL=244
Reply from 64.233.161.104: bytes=32 time=205ms TTL=244
Reply from 64.233.161.104: bytes=32 time=226ms TTL=244



I have since tried the Dovado with the E270 USB modem and got the same results. I obtained a firmware upgrade from O2 for both the E170 & E270 USB modems but this has also made no difference. I have also tried pining the same hosts, one with a modem connected directly and then other using the Dovado network and the directly connected one never has latency runoffs of any kind.

There is very little troubleshooting information on the Internet for the Dovado, nor is there many advanced connection options. I have since been making changes to the MTU settings on the device with very little success. I have also set the MSS Clamping to enable to try prevent MTU discovery and have been reducing the MTU & MRU value from the default 1458 to see if this would improve matters. Unfortunately it has not.

If you could please get back to me with some suggestions on what I should do next that would be appreciated.

[DOVADO]

Hi Racer-X,

Send us an email at support@dovado.com so we can better assist you.

Thanks

[racer-x]

Originally Posted by DOVADO

Hi Racer-X,

Send us an email at support@dovado.com so we can better assist you.

Thanks

Hi Dovado,

I will do. I have already sent that email to infodernda's support. I just sent it to the address you supplied too.

Thanks

[Owen]

My UMR is on firmware 1.2, still giving the same issues, and my modem is an E270 with 11.311.05.01.00 firmware. The issues I have are as follows :

With a 7db Antennae, if I go into the next room, I can see the router fine with excellent signal strength, but it won't authenticate with either my Laptop, or my iPhone.

My iPhone is assigned strange IP addresses by the router - I'm on o2, and it gives me a 169.x.x.x IP - I wonder if it's just giving me the o2 direct IP? Either way, once the iPhone gets a weird address, the only cure is to power off the router and back on.

[DOVADO]

Originally Posted by ned78

My UMR is on firmware 1.2, still giving the same issues, and my modem is an E270 with 11.311.05.01.00 firmware. The issues I have are as follows :

With a 7db Antennae, if I go into the next room, I can see the router fine with excellent signal strength, but it won't authenticate with either my Laptop, or my iPhone.

My iPhone is assigned strange IP addresses by the router - I'm on o2, and it gives me a 169.x.x.x IP - I wonder if it's just giving me the o2 direct IP? Either way, once the iPhone gets a weird address, the only cure is to power off the router and back on.

Ned,

Which WLAN encryption are you using? Also, can you email us screenshots of your UMR's configuration to support@dovado.com?

We would particularly require the following pages from the UMR for examination:

-HOME
-MODEM STATUS
-MODEM SETTINGS
-WLAN AUTHENTICATION

Thank you

[Judge2112]

2 questions on this router:

1. Will the router automatically re-connect if the modem loses signal or disconnects?

2. what is the access point name for O2 BB?



Sorry, I know question2 is not for Dovado, but I thought i'd ask anyway.

Thanks!