In my workplace, there's a chap with a Sky box in his office, that is connected to a satellite on the roof. He's getting the dreaded "No Satellite Signal Being Received" on some channels, such as RTE One, RTE Two, TG4, etc, but he is getting channels such as Sky News and CNN.
I've consulted Sky's website (http://business.sky.com/czone_technical_qa.asp), and i've tried their suggestions. I've done a LNB Reset, and I've confirmed that all connections are secure. I suspect the dish is out of alignment. Does anyone know whether RTE One, etc are aligned vertically or horizontally?
The dish is up on the roof of the premises, so it's not easily accessible. Does anyone have any suggestions short of getting a technician to come and have a look?