Merged: Setanta Reception Problems

irishtoffee · 05-08-2007, 10:48

Anyone else having trouble with setanta channels when it rains,ie the channel gets stuck or no signal appears.All other channels are fine.

Shamrok · 05-08-2007, 12:18

Yeah, it's very bad sometimes. Setanta are the only ones causing me trouble. It only started in the last few weeks and it's not dependent on the weather with me. Apparently, many viewers are having the same problem. Here's a thread on Digital Spy about it.

ricey · 11-08-2007, 18:06

Iv had Setants simce last year and the reception
sucks. Its always blocky and skipps.

Has anyone else this problem? Im thinking of gettin out the sub
but id like to keep it for the football.

colmranger · 11-08-2007, 19:17

Folks,

Just to let you know Setanta signal and service is crap!

I joined up a few weeks ago and was counting down the days to the start of the new premiership to watch Aston Villa V Liverpool live on Setanta and guess what happened?

As soon as the game kicked off it began to rain outside and the signal was lost for the entire match.

I checked all the other channels both Sky and Setanta and they all worked fine except fo rthe one bloody one that was carrying coverage of the match.

Anyway i called Setanta and after waiting on the phone for 15 minutes i got through and the lady told me that this is because Setanta's signal is not as strong as Sky's signal.

She took my machines setup details and said she would try to send a stronger signal.

JUst to warn potential Setanta customers that this service looks to be way below the par of Sky and i told the lady i am considering pulling the plug especially if this is going to continue.

Anyway bottom line is that i have paid for a service that is not there!

MYOB · 11-08-2007, 19:20

Erm. Both you and the person you talked to have no idea about satellite broadcasting technology (Setanta's callcentre staff have no idea about anything much, from experience).

Neither Sky nor Setanta own satellites. They have no "signal". There is no way to send a "stronger signal" than the satellite supports. Both Setanta and Sky use the same collection of 4 satellites.

If your picture broke up when it started to rain, it is a problem with YOUR equipment at your premises - and nothing else. You need a bigger dish, or you need your current dish realigned.

irishtoffee · 11-08-2007, 19:24

Thats bull in fairness,i am having the same problem.It started to rain with 15 mins to go and the picture froze.I put on sky sports and watched the wolves match and it was perfect.

dmeehan · 11-08-2007, 19:25

it was fine for me today

?

SMERSH · 11-08-2007, 19:26

+1

Get your dish checked before coming here and posting that tripe

MYOB · 11-08-2007, 19:27

Quote:

Originally Posted by irishtoffee

Thats bull in fairness,i am having the same problem.It started to rain with 15 mins to go and the picture froze.I put on sky sports and watched the wolves match and it was perfect.

Again, that's a problem with your equipment. Some transponders are stronger than others, but a poorly installed dish will frequently lose Eurobird in bad weather. Both Setanta and Sky use Eurobird for some of their channels.

**Haddockman** · 11-08-2007, 19:28

Quote:

Originally Posted by MYOB

Erm. Both you and the person you talked to have no idea about satellite broadcasting technology (Setanta's callcentre staff have no idea about anything much, from experience).

Neither Sky nor Setanta own satellites. They have no "signal". There is no way to send a "stronger signal" than the satellite supports. Both Setanta and Sky use the same collection of 4 satellites.

If your picture broke up when it started to rain, it is a problem with YOUR equipment at your premises - and nothing else. You need a bigger dish, or you need your current dish realigned.

+1

OP go read up on sat signals. I suggest a call to someone and get your dish checked.

MYOB · 11-08-2007, 19:28

Was absolutely fine for me too, but my dish is properly installed (and massive).

byte · 11-08-2007, 20:26

Threads on same subject merged.

irishtoffee · 11-08-2007, 20:39

Quote:

Originally Posted by MYOB

Again, that's a problem with your equipment. Some transponders are stronger than others, but a poorly installed dish will frequently lose Eurobird in bad weather. Both Setanta and Sky use Eurobird for some of their channels.

Dish was checked and installed properly,every other channel is always perfect no matter what the weather is like.

gambiaman · 11-08-2007, 20:51

No signal loss for me either today - as the Sat guys on here have said, if people actually lost the signal on Setanta today then it's their equipment/alignment is the problem.

PS Not overly impressed with the picture quality though - not as crystal as Sky Sports (IMO) plus the aftermatch analysis/show was crap!

MYOB · 11-08-2007, 20:55

Quote:

Originally Posted by irishtoffee

Dish was checked and installed properly,every other channel is always perfect no matter what the weather is like.

Check against Raj TV, BEN+1, Fizz or Sumo TV next time. These are on the same transponder and WILL be breaking up similarly if there are problems.

Note that all of enthusiasts and professional installers (who will all have properly installed and maintained systems) on here with Setanta had no problems, whatsoever.

05-08-2007, 10:48	#1
irishtoffee Registered User Join Date: Jan 2007 Location: Wexford Posts: 444 Adverts \| Friends	Setanta Anyone else having trouble with setanta channels when it rains,ie the channel gets stuck or no signal appears.All other channels are fine.

11-08-2007, 18:06	#3
ricey Registered User Join Date: Nov 2004 Location: Limerick City Posts: 1,308 Adverts \| Friends	Merged: Setanta Reception Problems Iv had Setants simce last year and the reception sucks. Its always blocky and skipps. Has anyone else this problem? Im thinking of gettin out the sub but id like to keep it for the football.

11-08-2007, 19:17	#4
colmranger Registered User Join Date: Jul 2006 Posts: 390 Adverts \| Friends	Setanta signal is crap! Folks, Just to let you know Setanta signal and service is crap! I joined up a few weeks ago and was counting down the days to the start of the new premiership to watch Aston Villa V Liverpool live on Setanta and guess what happened? As soon as the game kicked off it began to rain outside and the signal was lost for the entire match. I checked all the other channels both Sky and Setanta and they all worked fine except fo rthe one bloody one that was carrying coverage of the match. Anyway i called Setanta and after waiting on the phone for 15 minutes i got through and the lady told me that this is because Setanta's signal is not as strong as Sky's signal. She took my machines setup details and said she would try to send a stronger signal. JUst to warn potential Setanta customers that this service looks to be way below the par of Sky and i told the lady i am considering pulling the plug especially if this is going to continue. Anyway bottom line is that i have paid for a service that is not there!

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05-08-2007, 12:18	#2
Shamrok Registered User Join Date: Mar 2002 Posts: 2,405 Adverts \| Friends	Yeah, it's very bad sometimes. Setanta are the only ones causing me trouble. It only started in the last few weeks and it's not dependent on the weather with me. Apparently, many viewers are having the same problem. Here's a thread on Digital Spy about it.

11-08-2007, 19:20	#5
MYOB Registered User Join Date: Jul 2002 Location: Maynooth Posts: 10,471 Adverts \| Friends	Erm. Both you and the person you talked to have no idea about satellite broadcasting technology (Setanta's callcentre staff have no idea about anything much, from experience). Neither Sky nor Setanta own satellites. They have no "signal". There is no way to send a "stronger signal" than the satellite supports. Both Setanta and Sky use the same collection of 4 satellites. If your picture broke up when it started to rain, it is a problem with YOUR equipment at your premises - and nothing else. You need a bigger dish, or you need your current dish realigned.

11-08-2007, 19:24	#6
irishtoffee Registered User Join Date: Jan 2007 Location: Wexford Posts: 444 Adverts \| Friends	Thats bull in fairness,i am having the same problem.It started to rain with 15 mins to go and the picture froze.I put on sky sports and watched the wolves match and it was perfect.

11-08-2007, 19:25	#7
dmeehan Registered User Join Date: Jan 2002 Location: Exiled in Kerry Posts: 1,990 Adverts \| Friends	it was fine for me today ?

11-08-2007, 19:26	#8
SMERSH Registered User Join Date: Aug 2007 Location: Politburo Posts: 194 Adverts \| Friends	+1 Get your dish checked before coming here and posting that tripe

11-08-2007, 19:28	#11
MYOB Registered User Join Date: Jul 2002 Location: Maynooth Posts: 10,471 Adverts \| Friends	Was absolutely fine for me too, but my dish is properly installed (and massive).

11-08-2007, 20:26	#12
byte Registered User Join Date: May 2001 Location: Elysium Posts: 14,641 Adverts \| Friends	Threads on same subject merged.

11-08-2007, 20:51	#14
gambiaman Registered User Join Date: Jul 2004 Location: Dublin Posts: 1,183 Adverts \| Friends	No signal loss for me either today - as the Sat guys on here have said, if people actually lost the signal on Setanta today then it's their equipment/alignment is the problem. PS Not overly impressed with the picture quality though - not as crystal as Sky Sports (IMO) plus the aftermatch analysis/show was crap!