Hey dotC, didnt know about the name change. I ordered a green Cross Check, which still ain't in - took ages, Surly's distributer had a conflict with their carrier or some bull like that... ah well, I hurt my back (muscle strain) so couldn't go out anyway
What happened your Steamroller in the end? Was it a black one, and was it found, and found in the possession of another courier? I heard a story...
Back on topic, I thought I'd mention an experience with Cycleways & Cyclelogical... my friend taco'ed his front wheel during but luckily at the very end of one of the MAD rides they had recently. As it was on Sunday and Cycleways have the retail part of the shop open we stripped the hub and dropped it into them asking for them to have it rebuilt with some Mavic rims, double butted DT Swiss spokes.
Anyway we needed the wheel for the following Saturday's ride, so I thought dropping it by Sunday, they'd give it to the workshop on Monday morning, they have all week, no problems building one wheel before close of business Friday, right?
'Fraid not! I called in on Thursday lunchtime to pick it up after calling them and they told me they didn't know anything about it. Luckily we had not unbolted the disc brake rotor on the Sunday, so it was easy to say "the black Giant hub with a rotor with red paint on it" to identify it. It had been sitting in the shop from Sunday til Thursday without anyone looking at it.
Disgusted, I brought it up to Cyclelogical straight away, and stressed that I needed it by Friday afternoon cos we were heading out early Saturday. When I called by Friday I was asked if I hadn't listened to my voicemail - cos it was ready for pickup on Thursday afternoon.
Guess I must be one of the Irish team now, eh?