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UPC Horizon Launched

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Comments

  • #842
    PeteK*
    Registered Users Posts: 995 ✭✭✭PeteK*


    beauf wrote: »

    They should bury these delete "all recording" in another menu.

    That's not on my box any more.
    To delete everything, I have to do it one by one or series by series.


  • #843
    Wabbit Ears
    Registered Users Posts: 3,042 ✭✭✭Wabbit Ears


    Its there, Its just in the advanced settings menu or something like that.


  • #844
    Aubrielle Tiny Steakhouse
    Posts: 0 ✭ Aubrielle Tiny Steakhouse


    Have they removed the option to change what channel the wifi is being broadcast on using the remote? Can this only be done via a PC now?

    And has anyone ever figured out how to get the wifi signal to stop dropping? It's done it 4 times on me tonight, usually in the middle of youtube videos. I brought this up in the "talk to...." forum but there's only so many times i can respond to "can you pm us your details......okay, we've changed your settings, see if it happens again"


  • #845
    Meesared
    Registered Users Posts: 2,234 ✭✭✭Meesared


    Aubrielle Tiny Steakhouse wrote: »
    Have they removed the option to change what channel the wifi is being broadcast on using the remote? Can this only be done via a PC now?

    And has anyone ever figured out how to get the wifi signal to stop dropping? It's done it 4 times on me tonight, usually in the middle of youtube videos. I brought this up in the "talk to...." forum but there's only so many times i can respond to "can you pm us your details......okay, we've changed your settings, see if it happens again"
    That used to happen to me, funny I got the UPC reps to look at it and it hasnt really happened in any appreciable way since


  • #846
    Aubrielle Tiny Steakhouse
    Posts: 0 ✭ Aubrielle Tiny Steakhouse


    @ should i have to put up this crap".

    I've read online that the only way to get this rectified* is to get a separate router, which costs money, obviously :rolleyes: Has anyone convinced them to send one out free of charge?


    *I did find this post, though, so i've tried the fix suggested. Here's hoping.


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  • #847
    who_me
    Registered Users Posts: 3,669 ✭✭✭who_me


    Aubrielle Tiny Steakhouse wrote: »
    Have they removed the option to change what channel the wifi is being broadcast on using the remote? Can this only be done via a PC now?

    And has anyone ever figured out how to get the wifi signal to stop dropping? It's done it 4 times on me tonight, usually in the middle of youtube videos. I brought this up in the "talk to...." forum but there's only so many times i can respond to "can you pm us your details......okay, we've changed your settings, see if it happens again"

    There are programmes you can get for your Mac/PC which will show you all the networks in range, which channel they're on, and their strength. That'll at least show you if there's a problem with contention on the channels or if the signal from the Horizon box is weak.

    Ideally you could use the 5GHz band as that's relatively unused, but for some reason it's disabled on the Horizon interface. The lack of external antennae means it probably wouldn't be as good as a 3rd party router anyway.

    It's a pain, but I long ago decided to pony up for a new router, now getting up to 150Mbps over Wifi and no drops (that I've noticed). Happy days.


  • #848
    SnakePlissken
    Registered Users Posts: 1,489 ✭✭✭SnakePlissken


    Horizon newbie hoping someone can help. I can't figure out how to stream a full album from my devices, when I select the album it goes straight into track listing, when I select a track it will play that and only that song, it doesn't move to the next. Surely I'm missing something as it should be relatively simple to play an album start to finish?









    I'


  • #849
    Wabbit Ears
    Registered Users Posts: 3,042 ✭✭✭Wabbit Ears


    Turn ON media scanning ( its in the setup network section of settings).

    In My Library find the album in My Music instead of my devices and you can play the whole album.


  • #850
    califano
    Registered Users Posts: 5,440 ✭✭✭califano


    Will UPC really not issue 2 horizon boxes to one household?. Only one acting as a router of course.


  • #851
    Wabbit Ears
    Registered Users Posts: 3,042 ✭✭✭Wabbit Ears


    one box per account


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  • #852
    paulboland
    Registered Users Posts: 1,403 ✭✭✭paulboland


    Wabbit Ears wrote: »
    Turn ON media scanning ( its in the setup network section of settings).

    In My Library find the album in My Music instead of my devices and you can play the whole album.

    I would advise not to do that if you have a large Music/Video library on your PC with over 1000 files this can result in the Horizon Box to freeze

    They warn you about this in the user manual

    Horizon’s DLNA functionality is currently limited. If
    you possess a large number of photos, videos or audio
    content, the box may freeze or respond very slowly.

    We recommend you use a LAN cable to connect Horizon to
    your home network or else use fewer than 1,000 files.
    If your box exhibits problems despite that, we recommend
    restoring Horizon’s factory settings and forgoing
    use of the media playback function from the home
    network for the time being.

    We are working with our technology partners to extend
    the number of compatible formats and improve the
    cataloguing of media content from the home network.


    Unless they have fixed this limitation with a firmware update I would just use my devices instead to read files from your DNLA connected device on your network as this way it does not cause the box to freeze and you can still stream your music and videos

    I have not tested the box to see if this has been fixed with a firmware update as I have over 10,000 files


  • #853
    paulboland
    Registered Users Posts: 1,403 ✭✭✭paulboland


    Just to let you know
    Horizon Wireless 5GHz is active on the Horizon Box

    Its now Dual Wireless
    2.4GHz and 5GHz

    Great Update
    You can use both Wireless same time

    I tested 5GHz on my iPhone 5s works great


  • #854
    fermi-paradox
    Registered Users Posts: 36 ✭fermi-paradox


    paulboland wrote: »
    Just to let you know
    Horizon Wireless 5GHz is active on the Horizon Box

    Its now Dual Wireless
    2.4GHz and 5GHz

    Great Update
    You can use both Wireless same time

    I tested 5GHz on my iPhone 5s works great

    Yes, but,
    did you have WiFree disabled and have you checked the broadcast,
    because I did have it disabled and still do, but since that update it's
    transmitting away like a good thing.
    I raised this with our friendly reps but so far no reply!


  • #855
    Mikey23
    Registered Users Posts: 277 ✭✭Mikey23


    paulboland wrote: »
    Just to let you know
    Horizon Wireless 5GHz is active on the Horizon Box

    Its now Dual Wireless
    2.4GHz and 5GHz

    Great Update
    You can use both Wireless same time

    I tested 5GHz on my iPhone 5s works great

    Hi Paul. How do you activate 5GHz? I'm logged into the UPC WebAPp and can only see 2.4GHz (Radio, Security, Advanced, Access Control and WPS) under the Wireless heading.


  • #856
    paulboland
    Registered Users Posts: 1,403 ✭✭✭paulboland


    fermi-paradox wrote: »
    Yes, but,
    did you have WiFree disabled and have you checked the broadcast,
    because I did have it disabled and still do, but since that update it's
    transmitting away like a good thing.
    I raised this with our friendly reps but so far no reply!

    When you power off/on your router yes I notice the Horizon Wi-Free is there broadcasting for a few seconds about a min max but it then disappears shorty after and has not shown up again
    I have checked this using inSSIDer 3

    The Router now has a listing for Horizon Wi-Fi Free to show if its Enabled or Disabled
    Mine is Disabled and apart from initial power off/on the Wi-Fi Free briefly showing it then disappears and its not broadcasting

    The Wi-Fi on the 2.4GHz has also been improved I now have both 20/40 bandwidth enabled getting on 2.4Ghz 70Mb to 104Mb using a Wireless N 2.4Ghz Adaptor

    iPhone 5S on 5Ghz getting 75Mb to 90Mb in most areas of the house bar a few areas were signal is low but most of the house getting constant good 5GHz speeds

    I Don't have a PC or Laptop with 5GHz Wireless Adaptor to test but I expect if I had the speeds would be over 100Mb


  • #857
    paulboland
    Registered Users Posts: 1,403 ✭✭✭paulboland


    Mikey23 wrote: »
    Hi Paul. How do you activate 5GHz? I'm logged into the UPC WebAPp and can only see 2.4GHz (Radio, Security, Advanced, Access Control and WPS) under the Wireless heading.

    Its possible your Horizon Box might not been updated yet

    Power off your Horizon Box and Power back on after 60 seconds

    It might then show the new settings

    Then using a web browser enter
    http://192.168.192.1
    Username = admin
    Password = admin


  • #858
    Wabbit Ears
    Registered Users Posts: 3,042 ✭✭✭Wabbit Ears


    what software version do you see when you login Paul?


  • #859
    paulboland
    Registered Users Posts: 1,403 ✭✭✭paulboland


    Wabbit Ears wrote: »
    what software version do you see when you login Paul?

    Software Version 1.15.8
    Hardware Version 7

    Community WI-FI SSID Horizon Wi-Free
    Community WI-FI Status Disabled

    The Update happened yesterday I noticed the Horizon Box was loosing all broadband for a few min on 2 occasions it was after this I rebooted the Horizon Box the new update to the router was enabled

    You might notice Horizon Wi-Fi-Free be broadcasting for a few seconds after a power off/on but it then disappears if you have it disabled with UPC


  • #860
    ankles
    Registered Users Posts: 1,286 ✭✭✭ankles


    I was in talking to the UPC guy in the new store in the ILAC today about the Horizon box. We got to talking about the wifi issues. He said that although the boxes had problems initially, these had now been resolved. Hmmm. Is this a case of rose coloured spectacles? I have the old Thomson box, so SD and no Horizon Go, but at least the wifi is OK around the house. Is the Horizon box now worthwhile?


  • #861
    Wabbit Ears
    Registered Users Posts: 3,042 ✭✭✭Wabbit Ears


    Horizon go works if you have any UPC tv package and Broadband with them so you should have it even if you have the older Thompson box. I know because my Mam has the flat silver SD box and broadband and horizon Go works for her on her Samsung tab.


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  • #862
    Wabbit Ears
    Registered Users Posts: 3,042 ✭✭✭Wabbit Ears


    paulboland wrote: »
    Software Version 1.15.8
    Hardware Version 7

    Community WI-FI SSID Horizon Wi-Free
    Community WI-FI Status Disabled

    The Update happened yesterday I noticed the Horizon Box was loosing all broadband for a few min on 2 occasions it was after this I rebooted the Horizon Box the new update to the router was enabled

    You might notice Horizon Wi-Fi-Free be broadcasting for a few seconds after a power off/on but it then disappears if you have it disabled with UPC

    Just checked that and it looks like I am also on this version and have this option, thanks for the info!!!!


  • #863
    Meesared
    Registered Users Posts: 2,234 ✭✭✭Meesared


    Wabbit Ears wrote: »
    Just checked that and it looks like I am also on this version and have this option, thanks for the info!!!!
    The 5GHz is showing up for me too :D
    Finally, the Horizon is operating like it should have been all along with both bands going.
    In my place there is 10+ Wifi networks detectable on 2.4Ghz and None on 5GHz, such a quieter band


  • #864
    Tango One
    Registered Users Posts: 787 ✭✭✭Tango One


    Ah 5Ghz goodness

    3997538891.png


  • #865
    sweetie
    Registered Users Posts: 9,791 ✭✭✭sweetie


    I've received the update and 5GHz is enabled but not seeing the new ssid on any of my devices. I was about to reinstall and old wireless router as the 2.4Ghz signal is crap but would like to see if there's any improvement? any help please?


  • #866
    beauf
    Closed Accounts Posts: 22,651 ✭✭✭✭beauf


    Don't your devices have to be dual band to see it?

    Anyone who has played with it have you checked to see Does it allow you to set up two different zones


  • #867
    paulboland
    Registered Users Posts: 1,403 ✭✭✭paulboland


    beauf wrote: »
    Don't your devices have to be dual band to see it?

    Anyone who has played with it have you checked to see Does it allow you to set up two different zones

    Horizon its a Dual Setup both separate and both can be used same time
    Both 2.4GHz and 5GHz transmit same time
    2.4GHz Wireless
    5.0GHz Wireless

    Note
    You will need a device that has 5GHz Wireless to avail of this
    iPhone 5/iPhone 5s/iPhone 6 have wireless 5GHz
    Your PC/Laptop will need a Wireless Adaptor or Wireless Card that's Dual Band 2.4 GHz/5GHz to use the 5GHz

    The 5GHz SSID is the default SSID on the back of your Horizon Box its also listed in the router settings
    I changed my SSID to what I wanted and also changed my password

    Its possible I expect to change the Zone to something different than Ireland as you have a choice in the router 5GHz settings but I not tested this as I have had no need to


  • #868
    beauf
    Closed Accounts Posts: 22,651 ✭✭✭✭beauf


    I mean can I have two SSID's one for 2.4 and the other 5ghz so I can put some devices on one and other other devices on the other one.


  • #869
    paulboland
    Registered Users Posts: 1,403 ✭✭✭paulboland


    beauf wrote: »
    I mean can I have two SSID's one for 2.4 and the other 5ghz so I can put some devices on one and other other devices on the other one.

    Yes
    Its Dual Band

    Example
    A Wireless Device is connected using 2.4
    Another Device is using 5GHz

    You have 2 SSID's both in operation at the same time from Horizon
    2.4GHz
    5.0GHz


  • #870
    beauf
    Closed Accounts Posts: 22,651 ✭✭✭✭beauf


    Cheers


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  • #871
    L1011
    Moderators, Business & Finance Moderators, Motoring & Transport Moderators, Society & Culture Moderators Posts: 67,523 Mod ✭✭✭✭L1011


    118mbits to a cheap Chromebook on the 5Ghz wifi - will see if its stable unlike the 2.4Ghz before turning off the secondary router...


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