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'48' Mobile operator - Prepaid offer - 3000mins & 5000 texts €10per month

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Comments

  • #932
    Big Pussy Bonpensiero
    Registered Users Posts: 7,776 ✭✭✭Big Pussy Bonpensiero


    Despite their appalling customer service, the deal is excellent. I haven't experienced any problems regarding coverage, sending texts, etc. as of yet, and I'll be sticking with them for as long as possible. The only sort of problem that I have experienced is that my voicemail isn't working, I "asked an agent" today to see if they will help, but my expectations are low! Whenever I've "asked an agent" before I got a smart answer and them just telling me to search through the FAQ's.


  • #933
    techsavysista
    Registered Users Posts: 53 ✭✭techsavysista


    I actually thought customer service was great? I had three people deal with my issue and sort it out in under an hour, they're great!

    I've done a post about it for anyone curious anyway! Hope it helps!


  • #934
    Oracle
    Registered Users Posts: 3,630 ✭✭✭Oracle


    Our man in Havana wrote: »
    If it were a real job advert it would be discriminatory in nature.

    Yeah although the entire 48 Months network is discriminatory in nature, and legally questionable. Offering consumer services, with an age restriction, is probably contrary to the Equal Status Act and EU Equality legislation.


  • #935
    tomslick
    Registered Users Posts: 546 ✭✭✭tomslick


    Oracle wrote: »
    Yeah although the entire 48 Months network is discriminatory in nature, and legally questionable. Offering consumer services, with an age restriction, is probably contrary to the Equal Status Act and EU Equality legislation.

    If you actually read their info they are offering you membership of a club not a phone package. Members of the "club" get this package as part (well really all) of their membership.

    It is not Illegal to restrict membership of a club by age.

    Remember you are joining a club by paying a monthly membership fee.


  • #936
    Oracle
    Registered Users Posts: 3,630 ✭✭✭Oracle


    tomslick wrote: »
    If you actually read their info they are offering you membership of a club not a phone package. Members of the "club" get this package as part (well really all) of their membership.

    It is not Illegal to restrict membership of a club by age.

    Remember you are joining a club by paying a monthly membership fee.

    I don't think 48 Months would qualify as a "club" under the Act. Even if it did its age restriction is till contrary to the Act, because 48 Months principal purpose is not the provision of services based on age, for example a youth club. Rather its principal purpose is providing a mobile phone service, something that has nothing to do with age.

    There's a guide to the Equal Status Act here: http://www.equality.ie/Files/Guide-to-the-Equal-Status-Acts-2000-2008.pdf


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  • #937
    tomslick
    Registered Users Posts: 546 ✭✭✭tomslick


    I would think section 2.4 (v) (c) Promotion of Special Interests would get 48 out of jail in this case.


  • #938
    Our man in Havana
    Closed Accounts Posts: 29,476 ✭✭✭✭Our man in Havana


    I have signed up many people to 48 who are well over their age range. 48 don't seem to care.


  • #939
    Piliger
    Registered Users Posts: 6,741 ✭✭✭Piliger


    Oracle wrote: »
    I don't think 48 Months would qualify as a "club" under the Act. Even if it did its age restriction is till contrary to the Act, because 48 Months principal purpose is not the provision of services based on age, for example a youth club. Rather its principal purpose is providing a mobile phone service, something that has nothing to do with age.

    There's a guide to the Equal Status Act here: http://www.equality.ie/Files/Guide-to-the-Equal-Status-Acts-2000-2008.pdf

    On the contrary it looks to me like it would comfortably qualify and it's age restriction fits well with the Act. It's principle activity is in fact, and is evidently so from their advertising and web site, the supply of their service based on age.


  • #940
    Oracle
    Registered Users Posts: 3,630 ✭✭✭Oracle


    Piliger wrote: »
    On the contrary it looks to me like it would comfortably qualify and it's age restriction fits well with the Act. It's principle activity is in fact, and is evidently so from their advertising and web site, the supply of their service based on age.

    If that was the case then every provider of any service to the public could discriminate, and use their advertising and marketing as justification. 48 Months are supplying a service to the public. They cannot legally discriminate of the basis of age in providing that service. Its as simple as that:
    Disposal of goods and provision of services.

    5.—(1) A person shall not discriminate in disposing of goods to the public generally or a section of the public or in providing a service, whether the disposal or provision is for consideration or otherwise and whether the service provided can be availed of only by a section of the public.

    Also any advertising which indicates their intention to discriminate on the grounds of age, also contravenes the Act.

    I'm disappointed some have tried to defend 48 Months' age discrimination. If they were discriminating on any other grounds, such as race or gender, I don't think anybody would be defending them. It just shows how age discrimination is still seen as acceptable. Instead of trying to justify their discrimination, there's a much simpler solution open to 48 Months. They could remove their age restriction and provide the service to everyone regardless of age.


  • #941
    kilsmum
    Registered Users Posts: 486 ✭✭kilsmum


    THFC wrote: »
    Despite their appalling customer service, the deal is excellent. I haven't experienced any problems regarding coverage, sending texts, etc. as of yet, and I'll be sticking with them for as long as possible. The only sort of problem that I have experienced is that my voicemail isn't working, I "asked an agent" today to see if they will help, but my expectations are low! Whenever I've "asked an agent" before I got a smart answer and them just telling me to search through the FAQ's.

    My friend has the same problem with the voicemail his phone rings out and doesn't go to voicemail. He emailed CC today and got a smart reply linking him to the FAQs even though he had already told them he had gone through all the correct steps to set it up - where the price is great there is a lot to be said for being able to talk to someone if you have a problem

    Kilsmum


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  • #942
    nava
    Moderators, Business & Finance Moderators Posts: 4,739 Mod ✭✭✭✭nava


    I see 48months offer cashback on Fatcheese,
    €8.00 Cashback when you buy a membership (activated SIM)

    €1.00 Cashback for ordering a a free SIM
    Please note: We cannot accept any transaction queries for the free SIM offer.

    I know some people complain about fatcheese but I never had any problems.


  • #943
    Mimikyu
    Registered Users Posts: 18,904 ✭✭✭✭Mimikyu


    This post has been deleted.


  • #944
    Piliger
    Registered Users Posts: 6,741 ✭✭✭Piliger


    Oracle wrote: »
    If that was the case then every provider of any service to the public could discriminate, and use their advertising and marketing as justification. 48 Months are supplying a service to the public. They cannot legally discriminate of the basis of age in providing that service. Its as simple as that:

    They are not providing a service to the public. They are providing a service to club members only. And the legislation says they can.


  • #945
    Our man in Havana
    Closed Accounts Posts: 29,476 ✭✭✭✭Our man in Havana


    I can confirm there is no issue porting o2 numbers over even where o2 know your real age.


  • #946
    looder
    Registered Users Posts: 1,238 ✭✭✭looder


    Our man in Havana wrote: »
    I can confirm there is no issue porting o2 numbers over even where o2 know your real age.
    Surely Data Protection would block O2 from giving another company that information anyway?

    (Not a go at you or anything, a lot of people have asked the same question)


  • #947
    Our man in Havana
    Closed Accounts Posts: 29,476 ✭✭✭✭Our man in Havana


    They are the same company (Telefonica), which is why the issue was raised in the first place.


  • #948
    clonadlad
    Registered Users Posts: 394 ✭✭clonadlad


    Captain Morgan wrote: »
    This post has been deleted.
    Has anyone tried this through fatcheese? Surely they can't be offering €8 cashback for each membership...


  • #949
    Mimikyu
    Registered Users Posts: 18,904 ✭✭✭✭Mimikyu


    This post has been deleted.


  • #950
    clonadlad
    Registered Users Posts: 394 ✭✭clonadlad


    Captain Morgan wrote: »
    This post has been deleted.
    It appears to be tracking now on a sim already registered, second time paying membership. So it could work out at €2 a month now!


  • #951
    Mimikyu
    Registered Users Posts: 18,904 ✭✭✭✭Mimikyu


    This post has been deleted.


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  • #952
    Fresh Pots
    Closed Accounts Posts: 4,234 ✭✭✭Fresh Pots


    Thinking of signing up to this, just to save myself scrawling the last 64 pages, can someone tell me is it possible to stay on the network after you hit 23? Are they clamping down on the age rule?


  • #953
    mickey1985
    Registered Users Posts: 264 ✭✭mickey1985


    No clamping down yet anyway. Id say just make sure to remember your new date of birth. Id imagine after the 4years are up(if they are still there then) they'l want you to switch to o2


  • #954
    Mimikyu
    Registered Users Posts: 18,904 ✭✭✭✭Mimikyu


    This post has been deleted.


  • #955
    cookie1977
    Registered Users Posts: 6,794 ✭✭✭cookie1977


    TheTechGuy wrote: »
    Thinking of signing up to this, just to save myself scrawling the last 64 pages, can someone tell me is it possible to stay on the network after you hit 23? Are they clamping down on the age rule?
    mickey1985 wrote: »
    No clamping down yet anyway. Id say just make sure to remember your new date of birth. Id imagine after the 4years are up(if they are still there then) they'l want you to switch to o2
    Captain Morgan wrote: »
    This post has been deleted.

    Just remember. Lies make baby Jesus cry :P


  • #956
    Mimikyu
    Registered Users Posts: 18,904 ✭✭✭✭Mimikyu


    This post has been deleted.


  • #957
    Big Pussy Bonpensiero
    Registered Users Posts: 7,776 ✭✭✭Big Pussy Bonpensiero


    When the 4 years are up surely there'll be nothing to stop us re-registering once we use a different email address?


  • #958
    Our man in Havana
    Closed Accounts Posts: 29,476 ✭✭✭✭Our man in Havana


    THFC wrote: »
    When the 4 years are up surely there'll be nothing to stop us re-registering once we use a different email address?
    If 48 is still around at that stage.


  • #959
    Oracle
    Registered Users Posts: 3,630 ✭✭✭Oracle


    There was a similar yoof network called Blyk in UK, when people turned 25 they weren't thrown off the network, but if they left they couldn't re-join: http://en.wikipedia.org/wiki/Blyk


  • #960
    Big Pussy Bonpensiero
    Registered Users Posts: 7,776 ✭✭✭Big Pussy Bonpensiero


    Our man in Havana wrote: »
    If 48 is still around at that stage.
    And if it is?


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  • #961
    Our man in Havana
    Closed Accounts Posts: 29,476 ✭✭✭✭Our man in Havana


    Who knows what the state of play will be then?

    I would think you would have to port the number off 48 for a few days and then port back in under your new persona in order to continue receiving the benefits of 48.


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