[00sully]

Ms. Clare Gleeson
Head of Complaint Management ROI
Ulster Bank Ireland Limited
Complaint Handling Center
1st Floor, Block D, George’s Quay
Dublin 2.

Dear Clare:

I am writing today to let it be known that the banking standard of the establishment to which you belong, namely Ulsterbank, is an absolute disgrace in its’ handling of recent events. I am sure this is not the first letter of such content.

Not only have they failed me be not providing with the service I expect, they have provided me with no service at all.

etc... and list grievances

remember - YOUR money essentially belongs to them as they use it to generate their profits.

[100gSoma]

UB still not learning about effective communication.
Last few emails to my "case handler" have gone unanswered. No answer from phone or voice messages either. Handing everything over the ombudsman at this stage. Bored and fed up chasing them.

[duckysauce]

Originally Posted by 100gSoma

UB still not learning about effective communication.
Bored and fed up chasing them.

that's what they want keep rattling their cage , I am claiming for fuel to drive to bank to take money out of branches, and for time off work three different mornings to get to a branch . Should be fun to see what the muppets offer.

[BuffyBot]

Closing this off due to it's size: follow up thread can be found here