Were in the irish times

<font face="Verdana, Arial" size="2">Originally posted by 80project.com:
The Waiting times of installations is something we're experiencing now and she thinks the whole campaign is so worthy.
</font>

Nuts, it's all nuts with regard to the waiting times (as we well know). I had to wait over three weeks for a phone line in the city (analog) and from what I hear this was rather good (but then I did phone the area engineer every morning for a fortnight)

The silly thing with regard to the installations is that in my last job, we got an ISDN installation within 24 hours of asking for it. No we weren't lucky, they "weren't doing one next door anyway", we had someone in the company with pull. 24 hours when the waiting list was six weeks. I think Martin's theory last night re the chap who couldn't get ISDN was correct - it may have been engineers who just weren't all that inclined.

(edit)Obviously I wasn't complaining when we got the line in 24 hours, I went on holidays and left the financial controller to "just phone and order this service as I've written down for you". When I came back, nothing had been done and we needed it fast.

[This message has been edited by sceptre (edited 20-07-2001).]

<font face="Verdana, Arial" size="2">Originally posted by Gladiator:
no i disagree, the engineers get paid per job as well as basic, </font>

I don't think thats true. My understanding is, (but this may have changed),Eircom, Instead of paying engineers overtime,were giving them time off in lieu. This kind of thing is fine for short periods, but ultimately leads to problems when
all the technicians have amassed a lot of holidays, and team leaders are trying to schedule work..
jd

<font face="Verdana, Arial" size="2">Originally posted by Gladiator:
JD im right, because if they get paid 9-5 and holiday for over time (which they probably do get)

Then the eircon engineer that arrived to connect my secound line up wouldnt have coem at 8.30am on a friday to do it,
he was definitly getting paid by the job because of the speed at which he installed it in about 20 minutes,
now no body comes that early or works that fast unless they get commission</font>

You are saying that because he did the job quickly, he must be getting paid by the job? Is that they way you think everybody works. I am basing what I say on what a technician (team leader) told me
jd

<font face="Verdana, Arial" size="2">Originally posted by Gladiator:
no im saying because he came in before 9.00 am (when a 9-5 job starts) to do a job and did it extremely quickly,
if you have ever dealt with civil servants or ex civil servants you know they dont do anything quickly</font>

1) How do you know he started at 9:00 am. ( I think working hours for techs start at 8 actually)
2) You are making a huge generalisation here- Individuals may be efficient (or not) whether they work, or have worked in, either the state on private sector. Sure there are jobsworths in Eircom. You can't just say because a particular individual comes in and does the job particularly quickly
that there is some other agenda other than someone taking pride in their work and trying to do the best they can
jd


[This message has been edited by jd (edited 21-07-2001).]