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Try Setanta Sports Pack for the month of December for €1!

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Comments

  • #572
    basillarkin
    Registered Users Posts: 2,373 ✭✭✭basillarkin


    What info do I need to give in the cancellation email


  • #573
    kooga
    Registered Users Posts: 2,882 ✭✭✭kooga


    vienne86 wrote: »
    Before April 1st? I was told to call before end February in order to give a month's notice.

    I have visions of us all meeting again here on boards end February.

    could do worse!


  • #574
    ruthiexxxxxx
    Registered Users Posts: 9 ✭ruthiexxxxxx


    Just received the below - seems grand

    Thank you for contacting Setanta Sports.



    We have received your email. Please note that any cancellation requests received before midnight on 31st December will be accepted and cancelled down. Please ensure you have provided your account number or your 9 digit viewing card number if you wish to cancel your subscription.



    Kind regards,



    Setanta Sports.


  • #575
    muffler
    Registered Users Posts: 45,813 ✭✭✭✭muffler


    basillarkin wrote: »
    What info do I need to give in the cancellation email
    See this post :)


  • #576
    Son0vagun
    Registered Users Posts: 1,297 ✭✭✭Son0vagun


    After sending two emails without reply I rang the first number using options one and one. Was on hold for 6 minutes and offered the €9.99 offer which I accepted.


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  • #577
    km79
    Registered Users Posts: 48,131 ✭✭✭✭km79


    ruthiexxxxxx wrote: »
    Just received the below - seems grand

    Thank you for contacting Setanta Sports.



    We have received your email. Please note that any cancellation requests received before midnight on 31st December will be accepted and cancelled down. Please ensure you have provided your account number or your 9 digit viewing card number if you wish to cancel your subscription.



    Kind regards,



    Setanta Sports.
    After sending email for 3rd time I also received this response. However I requested to be put on 9.99 package so not sure if I am now


  • #578
    largepants
    Registered Users Posts: 796 ✭✭✭largepants


    Still have channels after cancelling last Friday. Received no offers. Have contacted my bank not to accept any requests from Setanta.


  • #579
    Shinobollo
    Registered Users Posts: 471 ✭✭Shinobollo


    Sent email yesterday lunchtime. Just got cancellation confirmation. They're obviously working through them.
    Thanks again OP for post


  • #580
    indenial
    Registered Users Posts: 116 ✭✭indenial


    bizz213 wrote: »
    did it with second number above pressing 1 twice.. Call took 13.33mins and i got the €9.99 offer. Said call back before April 1st and they would cancel it or offer another price :-)

    I had similiar experience. I presumed I had to give 1 months notice to cancel so I will stick 01 April in the calendar


  • #581
    Son0vagun
    Registered Users Posts: 1,297 ✭✭✭Son0vagun


    indenial wrote: »
    I had similiar experience. I presumed I had to give 1 months notice to cancel so I will stick 01 April in the calendar

    No guys you need to phone at the end of February to cancel your three months at €9.99


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  • #582
    wolfe
    Registered Users Posts: 475 ✭✭wolfe


    I was told to phone back in February too. Looks like there must be a 30day cancellation period!


  • #583
    deafroadrunner
    Registered Users Posts: 2,632 ✭✭✭deafroadrunner


    sent them a cancellation email as i sick of trying by phone.
    got an email response straight away saying they received it an will be processed if my viewing card or account number. i sent them my bank account number, sky account number, viewing card and home address so hoping i'm safe :P


  • #584
    Bannerman7
    Registered Users Posts: 220 ✭✭Bannerman7


    Edison Clean Thermostat wrote: »
    Just phoned and was through and call finished in 9 mins so not bad. Lady offered me the 9.99e 3 month deal but said I would have to phone back by end of Feb to cancel or to go on another possible deal after that.

    Anyway it was a great 1e deal for Dec and happy with the 9.99e for 3 months and we'll see in Feb if we still want it so big thanks to OP . win win really.:)

    I'm just off the phone as I was calling to cancel the €1 Dec deal. Was offered the same deal as you (without asking) and said YES.:)


  • #585
    Mikeyt086
    Registered Users Posts: 9,825 ✭✭✭Mikeyt086


    Ah lads, the way you were describing the 3 month €9.99 deal it made it sound like I would get January, February and March for €9.99! Not €9.99 per month! :pac:

    Was intending to snap it up but decided to pass in the end. Really gonna miss those channels.


  • #586
    TheDoc
    Registered Users Posts: 23,128 ✭✭✭✭TheDoc


    Was on hold when a recorded message said to fire off an email to cancel, sent it off with the details, better be no messing and a re-occurring subscription


  • #587
    TheDoc
    Registered Users Posts: 23,128 ✭✭✭✭TheDoc


    Mikeyt086 wrote: »
    Ah lads, the way you were describing the 3 month €9.99 deal it made it sound like I would get January, February and March for €9.99! Not €9.99 per month! :pac:

    Was intending to snap it up but decided to pass in the end. Really gonna miss those channels.

    Same, was tempted at 9 euro for three months, not for 9 euro a month.

    I missed most of the United matches due to the channel saying "signal lost" and when contacting sky they advised the issue is with adverse weather and that the Setanta package can be adversely affected. Nothing happened with my other packages, but even for a euro wasnt worth it since I got nothing from it, still ended up watching all the matches via streams.

    Cancelling all my sport packages, the increased seperation and different matches being segregated makes no package the ultimate one, free streams for me (now if only i could find HD quality ones)


  • #588
    michael999999
    Banned (with Prison Access) Posts: 7,771 ✭✭✭michael999999


    TheDoc wrote: »
    Was on hold when a recorded message said to fire off an email to cancel, sent it off with the details, better be no messing and a re-occurring subscription

    I've sent 4 with no reply, channels still working.


  • #589
    LiamoSail
    Closed Accounts Posts: 4,294 ✭✭✭LiamoSail


    I notice the setanta reps were happy to post here when the offer was advertised, but gone very quiet when issues arise, despite having been online


  • #590
    john_doe.
    Registered Users Posts: 643 ✭✭✭john_doe.


    Got and took the 9.99 offer. Have to cancel by the end of fwbruary . good stuff


  • #591
    bmcc10
    Registered Users Posts: 1,762 ✭✭✭bmcc10


    Does the €30 have to be paid right away?


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  • #592
    Agent Coulson
    Registered Users Posts: 60,274 ✭✭✭✭Agent Coulson


    bmcc10 wrote: »
    Does the €30 have to be paid right away?

    No it's taken 9.99 a month.


  • #593
    NATLOR
    Registered Users Posts: 2,286 ✭✭✭NATLOR


    michael999999 wrote: »
    I've sent 4 with no reply, channels still working.

    Friend of mine had been emailing since yesterday and only got the cancellation confirmation half an hour ago :)


  • #594
    muffler
    Registered Users Posts: 45,813 ✭✭✭✭muffler


    I think the offer of the €1 sub for December has been a massive success for Setanta based on this thread alone. A lot of people who would not normally have joined have now done so at the discounted rate of €9.99 per month.

    In fairness there wont be as many games per month as there was in December but the upcoming list is still fairly impressive and well worth a tenner a month in my opinion.


  • #595
    blade1
    Registered Users Posts: 12,084 ✭✭✭✭blade1


    bmcc10 wrote: »
    Does the €30 have to be paid right away?

    9.99 came out of my account straight away.


  • #596
    lazyman
    Registered Users Posts: 257 ✭✭lazyman


    They are now offering the deal straight away, you don't even have to ask for it.


  • #597
    corny
    Registered Users Posts: 7,752 ✭✭✭corny


    On hold for 20+ minutes:mad:

    Edit: Are they offering the deal if you contact by email?


  • #598
    Skidfingers
    Registered Users Posts: 334 ✭✭Skidfingers


    What time can you cancel till tonight?

    And has anyone managed to get the €9.99 offer by e-mail?


  • #599
    jantheman91
    Closed Accounts Posts: 1,051 ✭✭✭jantheman91


    corny wrote: »
    On hold for 20+ minutes:mad:

    Edit: Are they offering the deal if you contact by email?

    Good luck getting a reply. Have rang 4 times each time waiting 10+ minutes and have emailed 5 times to no avail.


  • #600
    callaway92
    Registered Users Posts: 14,310 ✭✭✭✭callaway92


    corny wrote: »
    On hold for 20+ minutes:mad:

    Edit: Are they offering the deal if you contact by email?

    Earlier posters that cancelled by via email have been called by Setanta asking if they're interested in the offer. Just make sure you put down your phone number and it looks like they'll ring you. If not this evening, then probably tomorrow.

    Hoping they call me back with the offer too. The service would be excellent value for €9.99 as I'd watch pretty much all sports on it (footie, mma, basketball and ice hockey). Fingers crossed.


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  • #601
    muffler
    Registered Users Posts: 45,813 ✭✭✭✭muffler


    Skidfingers wrote: »
    What time can you cancel till tonight?

    And has anyone managed to get the €9.99 offer by e-mail?
    The phone lines close at 6 but Id think (just guessing here) that email cancellation should be okay up till midnight.


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